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Telecom |
The
Telecom industry is currently undergoing a great transformation due to
factors such as the launch of new technologies and business models,
regulatory changes, and mergers & acquisitions. Communication service
providers are facing unprecedented business challenges due to increased
competition and price war. In today’s fast-paced, price cautious industry,
Cybage Software provides comprehensive telecom solution development services
at very competitive costs through a combination of qualified resources,
domain experts, and continually improving processes.
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Cybage Experience
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Cybage understands specific development challenges and requirement of the telecom industry. Our experience spans in the following areas.
- OSS System Integration
- Order Management System Development
- Network Device Adapter Development
- CSR Portal Development
- Customer Self Care Portal Development
- Product Catalog Management
- NMS/EMS
- Mobile/Handheld application development
- IVR
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Cybage Services for Telecom Industry
Cybage provides variety of services to design, develop, maintain and enhance
telecom solutions. We excel as a one stop shop by providing following
services:
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Application Development
- BSS/OSS Application development and testing
- End-to-end solution by developing/customizing and extending existing
applications
- Migration from legacy to the next generation platforms
- CSR Interface and Customer Self Care portal development
Application Maintenance
- Product life-cycle management of existing BSS/OSS systems/products
- New feature development and enhancement to products
Technical Support
- Ongoing support for OSS such as billing, network management
applications, and provisioning systems
Quality Assurance
- Quality Assurance for OSS solutions and business applications
- Test planning
- Onsite, offshore, and remote test execution
- Test automation
- Test simulator development
- Test tools/scripts development, enhancements, and maintenance
- Product quality assessment
- Performance testing and tuning
System Integration
- Integration of OSS application involving multi vendor components
- Implementing customer specific work flows
- Extending functionality of one or more network elements
through adapter development or
application development
- Middleware development to facilitate systems inter-working
- System validation to meet customer acceptance criteria
- Interoperability testing with different components and network
equipments
- System deployment and production support
Technical Writing
- User guides
- Product guides
- Installation Guides
- SDK and Technical documentations
- Context sensitive help in CHM and other formats
- Computer-based training
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 Read more about Cybage ExcelShore™ model of Operational Excellence |
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