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Cybage in Media - 2007 |
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October 07– Outsourcing2india |
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Q & A feedback from Arun Nathani, CEO of Cybage, INDIA reveals the
company’s OPD strength and strategic growth plans worldwide
What are your major services?
Our major service areas include Software Product Engineering Services,
Custom Software Development, Software Re-Engineering, Sustained Engineering,
Software Quality Assurance, Technical Support, Technical Documentation, and
User Interface Design.
The domains you cater to worldwide
We have robust domain expertise in BFSI, Telecommunications, Travel and
Hospitality, Retail, Security, Healthcare, Internet Advertising, E-Commerce,
and Utilities.
Your major strength and area of specialization ?
Our major strength is in the Outsourced Product Development (OPD) space,
catering by and large to the Independent Software Vendors (ISVs) globally
for their Product Engineering needs. We leverage our strong technology
backbone to provide them software services across their business value
chain.
Your expertise in offering Offshore Product Development services for
global ISVs.?
Our expertise lies in our operational excellence, which we have mastered
over the years in the dynamic software industry. It not only enhances the
ROI of our customers, but also imbibes best practice approach into their
business processes. Leveraging our operational excellence, we have carved
out our unique and robust delivery models, which directly impact our
customers’ time-to-market priorities and the business bottom line.
Your current spread and growth plans both in US and India ?
In the US, Cybage has a development center in Redmond and a client
relationship office in New York. We will open our second relationship
management office in San Francisco, Silicon Valley by the turn of this year.
In India, Cybage is spread over five state-of-the-art development centers,
three in Pune, one in Hyderabad and one in Gandhinagar (Gujarat). In Pune, a
5000-seater campus is underway.
Specific near shore/onsite support offered for your clients overseas?
Our Redmond center in the US is crucial for regular onsite interactions with
clients and for boosting our growth initiatives further. Our client
relationship office in New York plays a key role in performing dedicated
account management.
Your global clients?
Our clients include Microsoft, Symantec, Electronic Arts, SAP, DoubleClick,
Lexis Nexis, and HSBC, to name a few. Today, we service more than 115
clients across four continents. 80% of our business comes from North America
and the rest from Europe and Asia Pacific..
List of International certifications granted ?
Being an SEI-CMMI Level 5 company with ISO 27001 certification, we stand to
gain a lot of credibility in the market. Cybage was selected in the Global
Outsourcing 100 list by the International Association of Outsourcing
Professionals (IAOP). We are in the Top 20 Best Employer ranking according
to a Dataquest-IDC survey, 2007.
What is your strategy for growth?
Over the years we have grown on our strengths organically. The high growth
at Cybage is because we spend most of our resources in servicing our
customer, thereby delivering a strong value-proposition. Our growth in the
last decade has come through good references and by maintaining a long-term
relationship with our customers. We are proud to call ourselves ‘a small big
company,’ which means that we have the flexibility and fast decision-making
qualities of a small company and maturity and branding of a big company.
How important are SLAs in your firm's relationship with your clients and
how much are you engaged in a client's outsourcing plan?
Cybage is a virtual extension of a client’s engineering team. As a result,
during the entire project execution we work very closely with our clients in
helping them realize their objectives behind outsourcing. We do have
structured SLAs in place however; we feel that the important factor for a
successful relationship is that an offshore services provider should know
the dynamics of the software business. Cybage models of operational
excellence are built on those dynamics and hence deliver value at each stage
of client’s outsourcing plans.
Your evolving global delivery model…an outline?
Cybage has always built successful delivery models leveraging its core of
operational excellence. Some of our large customer accounts are powered by a
global delivery framework. We intend to replicate such successes to several
other demanding projects at Cybage. Our core of operational excellence shall
reflect in all such global deliveries since that has always enabled us to
contribute to our clients’ victory in the market place.
How do you plan to position yourself in the OPD space in Asia Pacific
over the next five years?
We intend to grow our relationships further in the Asia Pacific region.
Globally, our value proposition shall remain our operational excellence,
which holds business value and helps clients realize their objectives
transparently and efficiently.
Advantages of being located in India
India’s market maturity and the availability of technological resources,
including skilled manpower, enable us to provide cost-effective software
services for our customers globally.
When India is leveraging its strength and location to become a global
outsourcing hub, how does Cybage plan to evolve itself in the new and
globally competitive environment?
Cybage has a firm presence in India and it is a well-known Indian company in
the global IT industry. We plan to move further up in the services value
chain to a consulting-led approach, which would enable us to enrich our
industry focus to offer robust end-to-end business solutions. India is a
matured services destination and holds significant capabilities to enable
Cybage to move up in the value chain. |
Top |
12-09-07 – Wednesday: NASSCOM |
 |
In the role of President, Arun has been dynamically leading the company
since its inception. As a veteran in building alliances with information
technology companies, at the macro level, Arun is the executive decision
maker for the overall corporate development, strategy and company
operations. He has led the growth of Cybage with his strong business acumen
and managerial capabilities.
In Nathani’s words, with great power comes greater responsibility. The Rs
200 crore company has grown well and organically so far. “We have to
leverage our position and track record today to full advantage. Cybage is
not only a professional responsibility but something that is tightly knit
personally too. I have to ensure that the success continues and does not
fizzle away.”
What are your core strengths and how is your company recognized in the
software world?
Our major strength is in the Outsourced Product Development (OPD) segment.
We are predominantly in the Independent Software vendor (ISV) space, wherein
we develop products for our customers.
Cybage is recognized as one of the fastest growing offshore software
services company in India. We have grown at an average rate of 60-70% in the
last twelve years in sales and profits. We ended the financial year March 07
with a turnover of over 180-crore, up from Rs 109-crore in the previous
year.
In the last 12 years, we have worked with over 150 clients on more than 750
offshore projects. Today, we are concurrently serving over 100 clients
across 4 continents. 80% of our business comes from North America and the
rest from Europe, Australia, New Zealand and India. We have a robust team of
over 2400 professionals spread across our development centers in Pune,
Hyderabad, Gandhinagar and Redmond in the US. We are an SEI-CMMI level 5 &
ISO 27001 certified company. We specialize in domains such as internet
advertising, travel & hospitality, e-commerce, BFSI, CRM and security. Our
customer profile includes software giants such as Microsoft, Symantec,
Electronic Arts etc.
Once again, Cybage makes it to the Top 20 Best IT Employers in India for the
year 2007. The ranking was a result of the comprehensive annual survey by
DataQuest and IDC on Indian Tech companies. We have also been selected in
the Global Outsourcing Top 100 list by the International Association of
Outsourcing Professionals (IAOP).
What are your major services?
Our services include: software development, software re-engineering,
sustained engineering, software quality testing, technical / customer
support, technical documentation and user interface design
What is your strategy for growth?
Over the years we have grown on our strengths organically. The high
growth at Cybage is because we spend most of our resources in servicing our
customer, thereby delivering a strong value-proposition. Our growth in the
last decade has come through good references and by maintaining a long-term
relationship with our customers. We are proud to call ourselves ‘a small big
company,’ which means that we have the flexibility and fast decision making
qualities of a small company and maturity and branding of a big company.
What talent management or skill enhancement activities do you have in
place to tackle the attrition issue?
Our attrition rate is around 18%. We have a structured appraisal process
which is highly transparent. This ensures clarity and there is no scope for
ambiguity.
We identify and provide appropriate training to our employees through our
well set up training department. Trainings range from technical, process,
soft skills to management development programs and outbound training
exercises. We also have a dedicated Resource Management Team that manages
the talent in the company.
What are your expansion plans?
We are expanding to become a 3,000-people organization by end of this
financial year, March 08.
Cybage will open a new marketing office in San Francisco Bay, Silicon Valley
by the end of October 07. This would add to the company's overseas marketing
presence in New York along with a development centre in Redmond, US. In
Pune, a 5000-seater campus at an investment of Rs 80-crore is underway. This
would consolidate the three centers in the city. In January this year,
Cybage opened a 350-seater development centre in Gandhinagar - Gujarat at an
investment of Rs 10 crore.
What is your strategy for growth?
Over the years we have grown on our strengths organically. The high growth
at Cybage is because we spend most of our resources in servicing our
customer, thereby delivering a strong value-proposition. Our growth in the
last decade has come through good references and by maintaining a long-term
relationship with our customers. We are proud to call ourselves ‘a small big
company,’ which means that we have the flexibility and fast decision making
qualities of a small company and maturity and branding of a big company.
What are the challenges?
The Indian IT industry needs to keep improvising innovatively with each
passing year by moving on both sides of the value chain with its customers,
thereby becoming a more integral part in their business. If they fail to do
so, they run the risk of commoditization. Strengthening the brand is the
only way of ensuring differentiation and recognition among user community.
Another challenge is the fall in dollar which is adversely affecting the
exports. Then there is the disparity in demand and supply of healthy IT
workforce which is driving the wages higher.
What is your success philosophy?
The underlying philosophy reflects in our work culture. The cream of our top
management have grown from the time-tested basic principle of recognizing
in-house talent in time, and organically grooming them to take up leadership
roles in shaping the organization’s future. |
Top |
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06-09-07 – Thursday: CIOL (CyberMedia News) |
 |
PUNE, INDIA: Offshore services company Cybage will increase action in non-US
geographies in the next two years.
From a ten per cent share to revenue that comes from India, Europe,
Australia and New Zealand, the plan is to hit 20 per cent in the given time
period. But this is not a reaction to the current US slowdown, the company
said.
Arun Nathani managing director and CEO, Cybage says, “We will not lose our
focus on the US markets that makes up 90 per cent of our total business. But
we are spreading wings in Europe where Netherlands and UK will be hot
targets. We will accentuate our presence in France, Italy, Belgium,
Australia and New Zealand too. We have a good mix of customers here
already.”
Discounting concerns from the recent jitters in the US market, he clarified,
“On a micro level we have not been impacted at all. On the contrary, our
business from the US has increased.” The company has clients like Microsoft,
Symantec - Altiris, Electronic Arts, Google - DoubleClick and DigitalRiver.
It is adding 30 new customers in a year of which 50 per cent is coming from
hot verticals like Travel and Hospitality, and Internet Advertising and
Entertainment.
There are no plans though of entering the component side of the framework
space, given its forte in OPD industry. “We will do it but only when we are
ready for it. It’s better to go sequentially and we are currently working on
the first step towards the same by harvesting our knowledge expertise from
subject matter experts. It’s the skill side of frameworks.”
Cybage ended the financial year March 07 with a turnover of over 180-crore,
up from Rs 109-crore in the previous year. The company, which made it to the
DataQuest Top 20 Best IT Employers in India for the year 2007, is in close
vicinity of hitting the avowed target of 3,000-people by March 08. Its
attrition rate stands at 17 to 18 per cent while the bench strength is ten
per cent of the total lot.
In Pune, a 5000-seater campus at an investment of over Rs 80-crore is
underway. This would consolidate the three centers in the city. It has
opened a 350-seater development centre in Gandhinagar - Gujarat at an
investment of over Rs 10 crore in January. |
Top |
|
July 2007, Dalal Street (A leading financial
journal) |
 |
Our major strength is in the Outsourced Product Development (OPD) segment.
We are predominantly in the Independent Software vendor (ISV) space, wherein
we develop products for our customers.
Cybage is recognized as one of the fastest growing offshore software
services company in India. We have grown at an average rate of 60-70% in the
last twelve years in sales and profits. We ended the financial year March 07
with a turnover of over 180-crore, up from Rs 109-crore in the previous
year.
In the last 12 years, we have worked with over 150 clients on more than 750
offshore projects. Today, we are concurrently serving over 100 clients
across 4 continents. 80% of our business comes from North America and the
rest from Europe, Australia, New Zealand and India. We have a robust team of
over 2300 professionals spread across our development centers in Pune,
Hyderabad, Gandhinagar and Redmond in the US. We are an SEI-CMMI level 5 &
ISO 27001 certified company. We specialize in domains such as internet
advertising, travel & hospitality, e-commerce, CRM and security. Our
customer profile includes software giants such as Microsoft, Symantec,
Electronic Arts etc.
Cybage was ranked 12th best IT employer in a Dataquest-IDC survey of Indian
tech companies. We have been selected in the Global Outsourcing Top 100 list
by the International Association of Outsourcing Professionals (IAOP).
We are expanding to become a 3,000-people organization by end of this
financial year, March 08.
Cybage will open a new marketing office in San Francisco Bay, Silicon Valley
by the end of October 07. This would add to the company's overseas marketing
presence in New York along with a development centre in Redmond, US. In
Pune, a 5000-seater campus at an investment of Rs 80-crore is underway. This
would consolidate the three centers in the city. In January this year,
Cybage opened a 350-seater development centre in Gandhinagar - Gujarat at an
investment of Rs 10 crore. |
Top |
02-05-07, Wednesday, IAOP |
 |
Cybage
Software was voted one of the world’s top outsourcing provider by the
International Association of Outsourcing Professionals (IAOP). Cybage is
selected in The 2007 Global Outsourcing 100 list, in the Rising Stars
Category.
About IAOP
The International Association of Outsourcing Professionals (IAOP), with
40,000 corporate, professional, and associate members worldwide, is leading
the effort to transform the world of business through outsourcing. IAOP was
formed in early 2005 by a consortium of leading companies involved in
outsourcing as customers, providers, and advisors. Today its global
membership includes over 250 organizations from around the world
representing a cross-section of industries and functional activities.
Through professional and ethical standards, the Certified Outsourcing
Professional (COP) Program, educational programs including The Outsourcing
World Summit®, and recognitions such as The Outsourcing Hall of Fame and The
Global Outsourcing 100, IAOP is advancing one of the 21st century’s most
important new management fields - outsourcing.
About The Global Outsourcing
The Global Outsourcing 100, produced annually by the International
Association of Outsourcing Professionals (IAOP), is devoted to featuring the
best of today's leading outsourcing service providers and tomorrow's rising
stars. Companies were judged on four critical characteristics: size and
growth; customer references; organizational competencies; and management
capabilities. The list of the world’s best outsourcing service providers is
published in the special advertising feature produced by IAOP in the April
30, 2007 FORTUNE 500 issue of FORTUNE® magazine. |
Top |
|
04-04-07, Wednesday, EFYTimes |
 |
Cybage Software, an offshore software services company, is planning to open
a new marketing office in San Francisco Bay, Silicon Valley by May 2007.
This would add to the company's overseas marketing presence in New Jersey
along with a development centre in Redmond, US. The company has ended this
financial year March 2007 with a turnover of over Rs 180 crore, up from Rs
109 crore in the previous year.
“While the current growth at Cybage is organic, the company is also looking
at growing inorganically. We are open to acquiring companies in the $10-$15
million range, which can compliment our services and/or enhance our current
portfolio, even in the OPD segment,” said Arun Nathani, CEO, Cybage
Software. |
Top |
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13-03-07, Tuesday |
 |
|
IBN-CNN includes Cybage Software in their top listing IT companies as per
their 2006 survey. Cybage Software occupies the No.12 position in the
category of The Top 20-Best Employers in India – 2006. |
Top |
March, 2007 |
 |
Cybage
gets listed in the 2007 Global Outsourcing 100 by the International
Association of Outsourcing professionals (IAOP). International
Association of Outsourcing Professionals (IAOP) is an independent entity
which is striving to bring the outsourcing providers, buyers and advisors on
a common platform. The Global Outsourcing 100 is one of the initiatives
where IAOP ranks the world’s best Outsourcing companies together.
The list comprises of all worldwide outsourcing companies and includes
companies from China, Malaysia, India, US, Eastern Europe, Russia and
others. This list also includes non IT based outsourcing companies.
Each year IAOP runs the GO 100 program. The official short listed list was
announced last week (Feb 20) at the Outsourcing World Summit. The process
involves organizations submitting an evaluation form describing their
strength in the outsourcing space. Companies were judged on four critical
characteristics: size and growth; customer references; organizational
competencies; and management capabilities. |
Top |
|
21-02-07, Wednesday: The Times Of India, Pune |
 |
Pune: Pune-based offshore services company, Cybage Software, is rapidly
expanding its operations to become a 3,000-people organization this year.
The company currently has around 2,000 people at its development centres in
Pune, Hyderabad, Redmond and Gandhinagar. “We have set ourselves a target of
doubling the industry growth rate in the country. We are on course this
fiscal, and the pipeline looks like we would do it in the next financial
year too,” said Arun Nathani, CEO, Cybage Software. He said the high growth
is because the low-profile company spends most of its resources in servicing
the customer, thereby delivering best value, and not on brand building
exercises.
The 12-year old company, which has been growing at an average rate of around
60 per cent every year, is expected to end the year with a turnover of Rs
175 crore, up from Rs 109 crore in the previous year.
It has recently opened a development centre in Gandhinagar with a capacity
of 350 seats. In Pune, it is building a 4,000-seater campus with an
investment of Rs 80 crore to consolidate its operations in the city. The
campus will be ready by mid-2008. The Gandhinagar facility started with 50
people at the centre and is expected to fill the capacity in a year’s time,
Nathani said. He said the company would also double its headcount in Redmond
and Hyderabad. It currently has around 25 people working in Redmond and
around 60 in Hyderabad.
While the company is building on its strengths of outsourced product
development, it is also looking at acquiring a $10-20 million company, which
will complement its offering and customer profile, said Nathani. |
Top |
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20-02-07, Tuesday: The Economic Times, Pune |
 |
Pune: Cybage Software, the Rs 109-crore Pune-based offshore software
services company, is looking to acquire a company worth $10 to 15 million in
the Outsourced Product Development (OPD) space.
“While the current growth at Cybage is organic, the company is also looking
at growing inorganically. We are open to acquiring companies in the $10 to
15 million range, which can compliment our services and/or enhance our
current portfolio, even in the OPD segment,” said Arun Nathani, CEO, Cybage
Software.
While the current expansion plans would be funded from internal accruals, Mr
Nathani did not rule out the possibility of an IPO to fund further
expansion. “A final decision on this is likely by March 2008,” he said.
Cybage Software will open a new marketing office in San Francisco Bay,
Silicon Valley by May 2007. This would add to the company’s overseas
marketing presence in New Jersey along with a development centre in Redmond,
US. Last month, Cybage opened a development centre in Gandhinagar near
Ahmedabad with an investment of Rs 10 crore. Earlier last year, the company
has set up its development centre in Hyderabad.
“We are also planning to increase our headcount to 3,000 by December 2007.
Our current manpower stands at 2,000 people across our development centres
in Pune, Hyderabad, Gandhinagar and Redmond and is expected to close at
2,300 by the end of March ’07. In Pune alone, Cybage has 1,800 professionals
spread over its three development centres in the city. By May 2008, we are
also planning to consolidate the three centres in Pune at a 4,000 seater
campus spread over a built-up area of three-lakh sq ft at an investment of
Rs 80 crore,” Mr Nathani said.
With a 60% growth rate, the company is expecting a turnover of Rs 175 crore
by the end of this fiscal. 80% of Cybage’s business comes from North America
while the rest from Europe, Australia and New Zealand.
“We will build upon our existing domain expertise in Internet Advertising,
e-commerce, CRM, travel and hospitality and capture a bigger chunk of
business on the basis of that strength. New domain areas will spawn
organically,” Mr Nathani said. |
Top |
14-02-07, Wednesday: The Financial Express, Pune |
 |
Offshore services company Cybage Software will be adding 1,000 professionals
by the end of this calendar year. “Our current manpower stands at 2,000 in
development centers at Pune, Hyderabad, Ahmedabad and Redmond in the US.
Pune currently has around 1,800 professionals. The three lakh sq ft campus
at Kalyani Nagar in Pune will have a seating capacity of 4,000
professionals,” Arun Nathani, CEO, Cybage Software said.
“The company will open a marketing & business development office in Silicon
Valley by May this year. Cybage would continue to focus on its existing
domains such as e-commerce, internet advertising, travel & hospitality. We
would like to focus on our domain expertise,“ Nathani said.
While the current expansion plans would be funded from internal accruals,
Nathani did not rule out the possibility of an IPO to fund further
expansion. A final decision on this is likely by March 2008, he said. |
Top |
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03-02-07, Saturday: CIOL news |
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PUNE: Offshore services company Cybage Software Pvt. Ltd would be opening a
new sales office in San Francisco Bay, Silicon Valley, in the next two
months. This would add to its overseas footprint in New Jersey and Redmond.
It also aims at increasing its employee strength to 3000 this year. Its
current manpower stands at 2000 with development centers in Pune, Hyderabad
and Gandhinagar. By the mid of next year, it would be consolidating its
three centers in Pune at a 4000-seater campus spread over a built-up area of
three lakh sq.ft.
While employee muscle is projected to grow in proportion to its revenue
clip, new domains like retail, healthcare and finance will add to its OPD
basket in the immediate future. "We would build upon our existing domain
expertise in Internet advertising, e-commerce, CRM, travel and hospitality
and capture a bigger chunk of business on the basis of that strength. New
domain areas will spawn organically and the seeds for the same are already
there," Arun Nathani, CEO, Cybage, said.
For the last few months, the company is also on the prowl of potential
acquisition targets in the OPD (Offshore Product Development) space. "We are
looking for someone with either a strong specialization area or synergy in
customer value. Nothing has happened so far on that front and we would
rather stay picky," Nathani clarified. |
Top |
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29-01-07, Monday: The Indian Express, Pune |
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Every drop make an ocean!
An organization is made up of many people drawn from diverse backgrounds,
different upbringing, varied cultures and probably different countries too –
each contributing to scale new heights or contributing to the chaos. Every
Organisation is measured and known by various norms and parameters that
constitute culture - a way of life for everyone in that Organisation!
Organisations need to focus their attention and channelise efforts towards
making their employees build a culture of what the Organisation would want
their employees to believe in. Such practices and processes would determine
the Organizational Work Culture. HR professionals, the question is – Are you
mindful that inaction is also an action in creating your own work culture?
Elston Pimenta – Manager HRD, Cybage Software shares his views…
1. A culture of Recognition
Everyone wants to be noticed, everyone wants recognition and everyone wants
to excel.
The question is how does one get noticed, recognized or excel? Is your
company creating that opportunity for the employee to challenge oneself and
to work in an environment that is conducive to “positive” change?
“Be the best in whatever you do” seems to be the mantra of today’s
professional. Every experience, interaction and association with company
should be enriching and help the employee with his growth. Secondly,
recognition plays an important part in any professional’s life.
Recognition delayed is recognition denied!
2. A culture of Employee Motivation
Motivational Activities verily holds the key to prod employees to peak
performances, and even challenge the boundaries that limit them. The need of
the hour is thus to have a dedicated cell engaged in Employee Motivation
activities. In today’s competitive world, it is only natural that companies
spruce up their bonding activities lest the industry writes them off! Growth
and Sustenance remains the mainstay in the battle-field.
3. A culture of Completeness / Work-Life Balance
As we are aware, the IT industry is characterized by long hours at work. The
old Adage – “All work and no play makes Jack a dull boy” holds true to this
day. Employers need to drive home the idea of adhering to a 9:30 am – 6:30
pm time-slot. At Cybage Software, the Manager is answerable for his
team-members having to work beyond office hours – an indication that the
Management goes an extra mile in preserving the Employee’s Work-Life
Balance.
Often undermined, this factor if taken care of, would lead to significant
reduction in Attrition. Encourage employees to look at life in totality and
completeness. We have a family life, our hobbies and our social life or just
time for ourselves to make it fulfilling and enriched.
Cybage gives it's employees reasons beyond "just work" that brings them to
work each morning- An open culture, a democratic work environment, a place
where members are exposed to good work, client interactions, challenging
projects and new responsibilities at the early stages of their careers which
lead to industry exposure and fast track growth, free hand at work which
helps them experiment and apply their creative thoughts and ideas.
To further achieve the most appropriate “Work-Life” Balance, include
“employee with family” in company events, shows, get-togethers, etc. It
would also help towards instilling an “All-inclusive” culture and would
create a “feel good” factor about the company.
4. A culture of Ownership and Accountability
Encourage employees to consider themselves as investors in the company
“setting a context of mutual cooperation for mutual gain”. Employees would
then view themselves as a natural extension of the Company leading to
employee commitment and retention. Suggestion Boxes, Poll Questions and the
like, wherein suggestions are elicited from employees that yields rich
dividends!
Work from home. This will make him feel his company truly evaluates “work”
and is also concerned about his family and is taking efforts to allow such
policies to exist for the benefit of the employee.
Ensuring that punctuality in Entry and Exit hours is maintained and
Efficiency Accountable during Work Hours (this has become a little long and
is largely debatable).It is necessary to ensure a “work efficiency” check
for appraisals and not a “work late” check.
5. A culture of “Open-door Policy”
Transparency and Corporate Accountability are the key practices for a
company’s stability and growth. The Management needs to be approachable and
receptive to the Employees’ ideas and incorporate them while formulating
important policies concerning Employees’ Welfare. Companies should strive to
embrace professionalism and an open culture of acceptance as both of them
working hand in hand works wonders for organization.
6. A culture of Continuous Learning
-It’s extremely gratifying to know that more and more companies invest in
Training of their employees. An organization needs to be committed to
imparting training to its employees on a continuous basis – it is not merely
an investment, it should be a way of life. A ‘culture of Learning’ is to be
instilled within the organization.
-At Cybage, Management Development Programs in the form of formal and
informal training is imparted to the Line Managers to function as an HR
Person,:
How to handle grievances, problems that could crop up and how to deal with
them, Educating on policies from time to time, team building activities and
Initiating training requests and nominating their team members for the
various trainings.
7. A culture of “keeping your ear to the ground”
Listen, Think and Act…
Does your company listen to its employees? Does it provide the opportunity
for feedback?
"1 on 1" feedback sessions is extremely vital to know the pulse of the
employees. At Cybage, the HR conducts feedback sessions religiously.
Employees give feedback on their perceptions, their views and their
suggestions on varied subjects from company policies to project management
and processes, from infrastructure to ambience to policies and from work
content to their growth potential. A concerted effort is made to retain the
positives and strive harder on the improvement areas suggested.
"Meet my HRD Manager" counseling sessions: There are days when we feel
stretched beyond limit and want to talk about our problems and just get it
"off our chest". It is here that the HR needs to step in and provide
Counseling. At Cybage, an opportunity is provided to the Employees to block
half-an-hour slots to talk to the HRD Manager, on professional and personal
problems.
Employee surveys and Open house sessions with the HR: Conducting Employee
surveys is extremely revealing and can yield good results. At Cybage, the HR
speaks to employees team wise or group wise where the participants can have
a forum to get their queries answered and clarify any doubts regarding
anything and everything pertaining from company strategies to HR policies.
8. A culture of “Frank, Free and Fun place”
Professionalism not withstanding; a Frank, Free and Fun work culture needs
to be encouraged. This philosophy can be communicated to the newly inducted
employees during well defined and well executed Induction Programs.
Managers need to be focused, learn to strategize and be effective planners
while dealing with their team members. Employees have their own agendas and
we need to respect those especially which are out of office hours. Plan in
advance. Once an employee knows the amount of work to be completed in a day,
work organization will lead to better efficiency. It will promote branding
by employees – after all who does what to have a good brand in the market?
So go ahead – create your own Work Culture! |
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January 2007, DataQuest |
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Cybage Software gets ISO 27001 certificate in November 2006. This
facilitates the company to operate on a framework that ensures
state-of-the-art information security practices and a well-defined business
continuity plan.
(ISO 27001:2005, formerly known as BS 7799-2:2002, is an internationally
accepted standard on information security. The standard deals with the
protection of the organization’s information assets, personnel,
infrastructure and physical security. This standard talks about what needs
to be done to implement a robust Information Security Management System
(ISMS), thereby protecting all information assets in the organization.) |
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