Cybage is a leading offshore software services organization based in India - A preferred outsourcing partner.
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Cybage in Media - 2007

October 07– Outsourcing2india
Q&A with Arun Nathani.
12-09-07 – Wednesday: NASSCOM
Face-to-face with Arun Nathani, CEO, Cybage Software
06-09-07 – Thursday: CIOL (CyberMedia news)
Cybage revenue from non-US markets to go up (Europe, Australia and New Zealand will hot up in the next two years)
July 2007, Dalal Street (A leading financial journal)
A software company setting its own benchmarks
02-05-07, Wednesday, IAOP
Cybage in 2007 Global Outsourcing 100 by IAOP
04-04-07, Wednesday, EFY Times
Cybage To Open Office In Silicon Valley
13-03-07, Tuesday
Cybage among the top listing IT companies, IBN-CNN
March 2007
Cybage listed in “The Global Outsourcing 100” by IAOP
21-02-07, Wednesday: The Times Of India, Pune
Cybage embarks on growth path
20-02-07, Tuesday: The Economic Times, Pune
Cybage Software on the look out for acquiring an OPD company
14-02-07, Wednesday: The Financial Express, Pune
Cybage Software to add 1,000 professionals by Dec 2007
03-02-07, Saturday: CIOL news
Cybage office in Silicon Valley
29-01-07, Monday: The Indian Express, Pune
Create your own Work Culture !
January 2007, DataQuest
Cybage gets ISO 27001
Q&A with Arun Nathani
October 07– Outsourcing2india
Q & A feedback from Arun Nathani, CEO of Cybage, INDIA reveals the company’s OPD strength and strategic growth plans worldwide

What are your major services?
Our major service areas include Software Product Engineering Services, Custom Software Development, Software Re-Engineering, Sustained Engineering, Software Quality Assurance, Technical Support, Technical Documentation, and User Interface Design.

The domains you cater to worldwide
We have robust domain expertise in BFSI, Telecommunications, Travel and Hospitality, Retail, Security, Healthcare, Internet Advertising, E-Commerce, and Utilities.

Your major strength and area of specialization ?
Our major strength is in the Outsourced Product Development (OPD) space, catering by and large to the Independent Software Vendors (ISVs) globally for their Product Engineering needs. We leverage our strong technology backbone to provide them software services across their business value chain.

Your expertise in offering Offshore Product Development services for global ISVs.?
Our expertise lies in our operational excellence, which we have mastered over the years in the dynamic software industry. It not only enhances the ROI of our customers, but also imbibes best practice approach into their business processes. Leveraging our operational excellence, we have carved out our unique and robust delivery models, which directly impact our customers’ time-to-market priorities and the business bottom line.

Your current spread and growth plans both in US and India ?
In the US, Cybage has a development center in Redmond and a client relationship office in New York. We will open our second relationship management office in San Francisco, Silicon Valley by the turn of this year. In India, Cybage is spread over five state-of-the-art development centers, three in Pune, one in Hyderabad and one in Gandhinagar (Gujarat). In Pune, a 5000-seater campus is underway.

Specific near shore/onsite support offered for your clients overseas?
Our Redmond center in the US is crucial for regular onsite interactions with clients and for boosting our growth initiatives further. Our client relationship office in New York plays a key role in performing dedicated account management.

Your global clients?
Our clients include Microsoft, Symantec, Electronic Arts, SAP, DoubleClick, Lexis Nexis, and HSBC, to name a few. Today, we service more than 115 clients across four continents. 80% of our business comes from North America and the rest from Europe and Asia Pacific..

List of International certifications granted ?
Being an SEI-CMMI Level 5 company with ISO 27001 certification, we stand to gain a lot of credibility in the market. Cybage was selected in the Global Outsourcing 100 list by the International Association of Outsourcing Professionals (IAOP). We are in the Top 20 Best Employer ranking according to a Dataquest-IDC survey, 2007.

What is your strategy for growth?
Over the years we have grown on our strengths organically. The high growth at Cybage is because we spend most of our resources in servicing our customer, thereby delivering a strong value-proposition. Our growth in the last decade has come through good references and by maintaining a long-term relationship with our customers. We are proud to call ourselves ‘a small big company,’ which means that we have the flexibility and fast decision-making qualities of a small company and maturity and branding of a big company.

How important are SLAs in your firm's relationship with your clients and how much are you engaged in a client's outsourcing plan?
Cybage is a virtual extension of a client’s engineering team. As a result, during the entire project execution we work very closely with our clients in helping them realize their objectives behind outsourcing. We do have structured SLAs in place however; we feel that the important factor for a successful relationship is that an offshore services provider should know the dynamics of the software business. Cybage models of operational excellence are built on those dynamics and hence deliver value at each stage of client’s outsourcing plans.

Your evolving global delivery model…an outline?
Cybage has always built successful delivery models leveraging its core of operational excellence. Some of our large customer accounts are powered by a global delivery framework. We intend to replicate such successes to several other demanding projects at Cybage. Our core of operational excellence shall reflect in all such global deliveries since that has always enabled us to contribute to our clients’ victory in the market place.

How do you plan to position yourself in the OPD space in Asia Pacific over the next five years?
We intend to grow our relationships further in the Asia Pacific region. Globally, our value proposition shall remain our operational excellence, which holds business value and helps clients realize their objectives transparently and efficiently.

Advantages of being located in India
India’s market maturity and the availability of technological resources, including skilled manpower, enable us to provide cost-effective software services for our customers globally.

When India is leveraging its strength and location to become a global outsourcing hub, how does Cybage plan to evolve itself in the new and globally competitive environment?
Cybage has a firm presence in India and it is a well-known Indian company in the global IT industry. We plan to move further up in the services value chain to a consulting-led approach, which would enable us to enrich our industry focus to offer robust end-to-end business solutions. India is a matured services destination and holds significant capabilities to enable Cybage to move up in the value chain.
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Face-to-face with Arun Nathani, CEO, Cybage Software
12-09-07 – Wednesday: NASSCOM
In the role of President, Arun has been dynamically leading the company since its inception. As a veteran in building alliances with information technology companies, at the macro level, Arun is the executive decision maker for the overall corporate development, strategy and company operations. He has led the growth of Cybage with his strong business acumen and managerial capabilities.

In Nathani’s words, with great power comes greater responsibility. The Rs 200 crore company has grown well and organically so far. “We have to leverage our position and track record today to full advantage. Cybage is not only a professional responsibility but something that is tightly knit personally too. I have to ensure that the success continues and does not fizzle away.”

What are your core strengths and how is your company recognized in the software world?
Our major strength is in the Outsourced Product Development (OPD) segment. We are predominantly in the Independent Software vendor (ISV) space, wherein we develop products for our customers.

Cybage is recognized as one of the fastest growing offshore software services company in India. We have grown at an average rate of 60-70% in the last twelve years in sales and profits. We ended the financial year March 07 with a turnover of over 180-crore, up from Rs 109-crore in the previous year.

In the last 12 years, we have worked with over 150 clients on more than 750 offshore projects. Today, we are concurrently serving over 100 clients across 4 continents. 80% of our business comes from North America and the rest from Europe, Australia, New Zealand and India. We have a robust team of over 2400 professionals spread across our development centers in Pune, Hyderabad, Gandhinagar and Redmond in the US. We are an SEI-CMMI level 5 & ISO 27001 certified company. We specialize in domains such as internet advertising, travel & hospitality, e-commerce, BFSI, CRM and security. Our customer profile includes software giants such as Microsoft, Symantec, Electronic Arts etc.

Once again, Cybage makes it to the Top 20 Best IT Employers in India for the year 2007. The ranking was a result of the comprehensive annual survey by DataQuest and IDC on Indian Tech companies. We have also been selected in the Global Outsourcing Top 100 list by the International Association of Outsourcing Professionals (IAOP).

What are your major services?
Our services include: software development, software re-engineering, sustained engineering, software quality testing, technical / customer support, technical documentation and user interface design

What is your strategy for growth?
Over the years we have grown on our strengths organically. The high growth at Cybage is because we spend most of our resources in servicing our customer, thereby delivering a strong value-proposition. Our growth in the last decade has come through good references and by maintaining a long-term relationship with our customers. We are proud to call ourselves ‘a small big company,’ which means that we have the flexibility and fast decision making qualities of a small company and maturity and branding of a big company.

What talent management or skill enhancement activities do you have in place to tackle the attrition issue?
Our attrition rate is around 18%. We have a structured appraisal process which is highly transparent. This ensures clarity and there is no scope for ambiguity.

We identify and provide appropriate training to our employees through our well set up training department. Trainings range from technical, process, soft skills to management development programs and outbound training exercises. We also have a dedicated Resource Management Team that manages the talent in the company.

What are your expansion plans?
We are expanding to become a 3,000-people organization by end of this financial year, March 08.

Cybage will open a new marketing office in San Francisco Bay, Silicon Valley by the end of October 07. This would add to the company's overseas marketing presence in New York along with a development centre in Redmond, US. In Pune, a 5000-seater campus at an investment of Rs 80-crore is underway. This would consolidate the three centers in the city. In January this year, Cybage opened a 350-seater development centre in Gandhinagar - Gujarat at an investment of Rs 10 crore.

What is your strategy for growth?
Over the years we have grown on our strengths organically. The high growth at Cybage is because we spend most of our resources in servicing our customer, thereby delivering a strong value-proposition. Our growth in the last decade has come through good references and by maintaining a long-term relationship with our customers. We are proud to call ourselves ‘a small big company,’ which means that we have the flexibility and fast decision making qualities of a small company and maturity and branding of a big company.

What are the challenges?
The Indian IT industry needs to keep improvising innovatively with each passing year by moving on both sides of the value chain with its customers, thereby becoming a more integral part in their business. If they fail to do so, they run the risk of commoditization. Strengthening the brand is the only way of ensuring differentiation and recognition among user community.

Another challenge is the fall in dollar which is adversely affecting the exports. Then there is the disparity in demand and supply of healthy IT workforce which is driving the wages higher.

What is your success philosophy?
The underlying philosophy reflects in our work culture. The cream of our top management have grown from the time-tested basic principle of recognizing in-house talent in time, and organically grooming them to take up leadership roles in shaping the organization’s future.
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Cybage revenue from non-US markets to go up (Europe, Australia and New Zealand will hot up in the next two years)
06-09-07 – Thursday: CIOL (CyberMedia News)
PUNE, INDIA: Offshore services company Cybage will increase action in non-US geographies in the next two years.

From a ten per cent share to revenue that comes from India, Europe, Australia and New Zealand, the plan is to hit 20 per cent in the given time period. But this is not a reaction to the current US slowdown, the company said.

Arun Nathani managing director and CEO, Cybage says, “We will not lose our focus on the US markets that makes up 90 per cent of our total business. But we are spreading wings in Europe where Netherlands and UK will be hot targets. We will accentuate our presence in France, Italy, Belgium, Australia and New Zealand too. We have a good mix of customers here already.”

Discounting concerns from the recent jitters in the US market, he clarified, “On a micro level we have not been impacted at all. On the contrary, our business from the US has increased.” The company has clients like Microsoft, Symantec - Altiris, Electronic Arts, Google - DoubleClick and DigitalRiver. It is adding 30 new customers in a year of which 50 per cent is coming from hot verticals like Travel and Hospitality, and Internet Advertising and Entertainment.

There are no plans though of entering the component side of the framework space, given its forte in OPD industry. “We will do it but only when we are ready for it. It’s better to go sequentially and we are currently working on the first step towards the same by harvesting our knowledge expertise from subject matter experts. It’s the skill side of frameworks.”

Cybage ended the financial year March 07 with a turnover of over 180-crore, up from Rs 109-crore in the previous year. The company, which made it to the DataQuest Top 20 Best IT Employers in India for the year 2007, is in close vicinity of hitting the avowed target of 3,000-people by March 08. Its attrition rate stands at 17 to 18 per cent while the bench strength is ten per cent of the total lot.

In Pune, a 5000-seater campus at an investment of over Rs 80-crore is underway. This would consolidate the three centers in the city. It has opened a 350-seater development centre in Gandhinagar - Gujarat at an investment of over Rs 10 crore in January.
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A software company setting its own benchmarks - Interview of Arun Nathani, CEO, Cybage Software
July 2007, Dalal Street (A leading financial journal)
Our major strength is in the Outsourced Product Development (OPD) segment. We are predominantly in the Independent Software vendor (ISV) space, wherein we develop products for our customers.

Cybage is recognized as one of the fastest growing offshore software services company in India. We have grown at an average rate of 60-70% in the last twelve years in sales and profits. We ended the financial year March 07 with a turnover of over 180-crore, up from Rs 109-crore in the previous year.

In the last 12 years, we have worked with over 150 clients on more than 750 offshore projects. Today, we are concurrently serving over 100 clients across 4 continents. 80% of our business comes from North America and the rest from Europe, Australia, New Zealand and India. We have a robust team of over 2300 professionals spread across our development centers in Pune, Hyderabad, Gandhinagar and Redmond in the US. We are an SEI-CMMI level 5 & ISO 27001 certified company. We specialize in domains such as internet advertising, travel & hospitality, e-commerce, CRM and security. Our customer profile includes software giants such as Microsoft, Symantec, Electronic Arts etc.

Cybage was ranked 12th best IT employer in a Dataquest-IDC survey of Indian tech companies. We have been selected in the Global Outsourcing Top 100 list by the International Association of Outsourcing Professionals (IAOP).

We are expanding to become a 3,000-people organization by end of this financial year, March 08.

Cybage will open a new marketing office in San Francisco Bay, Silicon Valley by the end of October 07. This would add to the company's overseas marketing presence in New York along with a development centre in Redmond, US. In Pune, a 5000-seater campus at an investment of Rs 80-crore is underway. This would consolidate the three centers in the city. In January this year, Cybage opened a 350-seater development centre in Gandhinagar - Gujarat at an investment of Rs 10 crore.
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Cybage in 2007 Global Outsourcing 100 by IAOP
02-05-07, Wednesday, IAOP
IAOP 2007Cybage Software was voted one of the world’s top outsourcing provider by the International Association of Outsourcing Professionals (IAOP). Cybage is selected in The 2007 Global Outsourcing 100 list, in the Rising Stars Category.




About IAOP
The International Association of Outsourcing Professionals (IAOP), with 40,000 corporate, professional, and associate members worldwide, is leading the effort to transform the world of business through outsourcing. IAOP was formed in early 2005 by a consortium of leading companies involved in outsourcing as customers, providers, and advisors. Today its global membership includes over 250 organizations from around the world representing a cross-section of industries and functional activities. Through professional and ethical standards, the Certified Outsourcing Professional (COP) Program, educational programs including The Outsourcing World Summit®, and recognitions such as The Outsourcing Hall of Fame and The Global Outsourcing 100, IAOP is advancing one of the 21st century’s most important new management fields - outsourcing.

About The Global Outsourcing
The Global Outsourcing 100, produced annually by the International Association of Outsourcing Professionals (IAOP), is devoted to featuring the best of today's leading outsourcing service providers and tomorrow's rising stars. Companies were judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. The list of the world’s best outsourcing service providers is published in the special advertising feature produced by IAOP in the April 30, 2007 FORTUNE 500 issue of FORTUNE® magazine.
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Cybage To Open Office In Silicon Valley
04-04-07, Wednesday, EFYTimes
Cybage Software, an offshore software services company, is planning to open a new marketing office in San Francisco Bay, Silicon Valley by May 2007. This would add to the company's overseas marketing presence in New Jersey along with a development centre in Redmond, US. The company has ended this financial year March 2007 with a turnover of over Rs 180 crore, up from Rs 109 crore in the previous year.

“While the current growth at Cybage is organic, the company is also looking at growing inorganically. We are open to acquiring companies in the $10-$15 million range, which can compliment our services and/or enhance our current portfolio, even in the OPD segment,” said Arun Nathani, CEO, Cybage Software.
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Cybage among the top listing IT Companies - as on 2006 survey (A survey of IT industry IBN-CNN)
13-03-07, Tuesday
IBN-CNN includes Cybage Software in their top listing IT companies as per their 2006 survey. Cybage Software occupies the No.12 position in the category of The Top 20-Best Employers in India – 2006.
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Cybage listed in “The Global Outsourcing 100” by IAOP
March, 2007
IAOP 2007Cybage gets listed in the 2007 Global Outsourcing 100 by the International Association of Outsourcing professionals (IAOP). International Association of Outsourcing Professionals (IAOP) is an independent entity which is striving to bring the outsourcing providers, buyers and advisors on a common platform. The Global Outsourcing 100 is one of the initiatives where IAOP ranks the world’s best Outsourcing companies together.

The list comprises of all worldwide outsourcing companies and includes companies from China, Malaysia, India, US, Eastern Europe, Russia and others. This list also includes non IT based outsourcing companies.

Each year IAOP runs the GO 100 program. The official short listed list was announced last week (Feb 20) at the Outsourcing World Summit. The process involves organizations submitting an evaluation form describing their strength in the outsourcing space. Companies were judged on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities.
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Cybage embarks on growth path
21-02-07, Wednesday: The Times Of India, Pune
Pune: Pune-based offshore services company, Cybage Software, is rapidly expanding its operations to become a 3,000-people organization this year. The company currently has around 2,000 people at its development centres in Pune, Hyderabad, Redmond and Gandhinagar. “We have set ourselves a target of doubling the industry growth rate in the country. We are on course this fiscal, and the pipeline looks like we would do it in the next financial year too,” said Arun Nathani, CEO, Cybage Software. He said the high growth is because the low-profile company spends most of its resources in servicing the customer, thereby delivering best value, and not on brand building exercises.

The 12-year old company, which has been growing at an average rate of around 60 per cent every year, is expected to end the year with a turnover of Rs 175 crore, up from Rs 109 crore in the previous year.

It has recently opened a development centre in Gandhinagar with a capacity of 350 seats. In Pune, it is building a 4,000-seater campus with an investment of Rs 80 crore to consolidate its operations in the city. The campus will be ready by mid-2008. The Gandhinagar facility started with 50 people at the centre and is expected to fill the capacity in a year’s time, Nathani said. He said the company would also double its headcount in Redmond and Hyderabad. It currently has around 25 people working in Redmond and around 60 in Hyderabad.

While the company is building on its strengths of outsourced product development, it is also looking at acquiring a $10-20 million company, which will complement its offering and customer profile, said Nathani.
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Cybage Software on the look out for acquiring an OPD company
20-02-07, Tuesday: The Economic Times, Pune
Pune: Cybage Software, the Rs 109-crore Pune-based offshore software services company, is looking to acquire a company worth $10 to 15 million in the Outsourced Product Development (OPD) space.

“While the current growth at Cybage is organic, the company is also looking at growing inorganically. We are open to acquiring companies in the $10 to 15 million range, which can compliment our services and/or enhance our current portfolio, even in the OPD segment,” said Arun Nathani, CEO, Cybage Software.

While the current expansion plans would be funded from internal accruals, Mr Nathani did not rule out the possibility of an IPO to fund further expansion. “A final decision on this is likely by March 2008,” he said.

Cybage Software will open a new marketing office in San Francisco Bay, Silicon Valley by May 2007. This would add to the company’s overseas marketing presence in New Jersey along with a development centre in Redmond, US. Last month, Cybage opened a development centre in Gandhinagar near Ahmedabad with an investment of Rs 10 crore. Earlier last year, the company has set up its development centre in Hyderabad.

“We are also planning to increase our headcount to 3,000 by December 2007. Our current manpower stands at 2,000 people across our development centres in Pune, Hyderabad, Gandhinagar and Redmond and is expected to close at 2,300 by the end of March ’07. In Pune alone, Cybage has 1,800 professionals spread over its three development centres in the city. By May 2008, we are also planning to consolidate the three centres in Pune at a 4,000 seater campus spread over a built-up area of three-lakh sq ft at an investment of Rs 80 crore,” Mr Nathani said.

With a 60% growth rate, the company is expecting a turnover of Rs 175 crore by the end of this fiscal. 80% of Cybage’s business comes from North America while the rest from Europe, Australia and New Zealand.

“We will build upon our existing domain expertise in Internet Advertising, e-commerce, CRM, travel and hospitality and capture a bigger chunk of business on the basis of that strength. New domain areas will spawn organically,” Mr Nathani said.
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Cybage Software to add 1,000 professionals by Dec 2007
14-02-07, Wednesday: The Financial Express, Pune
Offshore services company Cybage Software will be adding 1,000 professionals by the end of this calendar year. “Our current manpower stands at 2,000 in development centers at Pune, Hyderabad, Ahmedabad and Redmond in the US. Pune currently has around 1,800 professionals. The three lakh sq ft campus at Kalyani Nagar in Pune will have a seating capacity of 4,000 professionals,” Arun Nathani, CEO, Cybage Software said.

“The company will open a marketing & business development office in Silicon Valley by May this year. Cybage would continue to focus on its existing domains such as e-commerce, internet advertising, travel & hospitality. We would like to focus on our domain expertise,“ Nathani said.

While the current expansion plans would be funded from internal accruals, Nathani did not rule out the possibility of an IPO to fund further expansion. A final decision on this is likely by March 2008, he said.
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Cybage office in Silicon Valley (The Bay Area office would add to its overseas footprint in New Jersey and Redmond, plans to recruit 1000 more this year)
03-02-07, Saturday: CIOL news
PUNE: Offshore services company Cybage Software Pvt. Ltd would be opening a new sales office in San Francisco Bay, Silicon Valley, in the next two months. This would add to its overseas footprint in New Jersey and Redmond. It also aims at increasing its employee strength to 3000 this year. Its current manpower stands at 2000 with development centers in Pune, Hyderabad and Gandhinagar. By the mid of next year, it would be consolidating its three centers in Pune at a 4000-seater campus spread over a built-up area of three lakh sq.ft.

While employee muscle is projected to grow in proportion to its revenue clip, new domains like retail, healthcare and finance will add to its OPD basket in the immediate future. "We would build upon our existing domain expertise in Internet advertising, e-commerce, CRM, travel and hospitality and capture a bigger chunk of business on the basis of that strength. New domain areas will spawn organically and the seeds for the same are already there," Arun Nathani, CEO, Cybage, said.

For the last few months, the company is also on the prowl of potential acquisition targets in the OPD (Offshore Product Development) space. "We are looking for someone with either a strong specialization area or synergy in customer value. Nothing has happened so far on that front and we would rather stay picky," Nathani clarified.
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Create your own Work Culture! (by Elston Pimenta, Manager HRD)
29-01-07, Monday: The Indian Express, Pune
Every drop make an ocean!

An organization is made up of many people drawn from diverse backgrounds, different upbringing, varied cultures and probably different countries too – each contributing to scale new heights or contributing to the chaos. Every Organisation is measured and known by various norms and parameters that constitute culture - a way of life for everyone in that Organisation!

Organisations need to focus their attention and channelise efforts towards making their employees build a culture of what the Organisation would want their employees to believe in. Such practices and processes would determine the Organizational Work Culture. HR professionals, the question is – Are you mindful that inaction is also an action in creating your own work culture? Elston Pimenta – Manager HRD, Cybage Software shares his views…

1. A culture of Recognition
Everyone wants to be noticed, everyone wants recognition and everyone wants to excel.

The question is how does one get noticed, recognized or excel? Is your company creating that opportunity for the employee to challenge oneself and to work in an environment that is conducive to “positive” change?

“Be the best in whatever you do” seems to be the mantra of today’s professional. Every experience, interaction and association with company should be enriching and help the employee with his growth. Secondly, recognition plays an important part in any professional’s life.

Recognition delayed is recognition denied!

2. A culture of Employee Motivation
Motivational Activities verily holds the key to prod employees to peak performances, and even challenge the boundaries that limit them. The need of the hour is thus to have a dedicated cell engaged in Employee Motivation activities. In today’s competitive world, it is only natural that companies spruce up their bonding activities lest the industry writes them off! Growth and Sustenance remains the mainstay in the battle-field.

3. A culture of Completeness / Work-Life Balance
As we are aware, the IT industry is characterized by long hours at work. The old Adage – “All work and no play makes Jack a dull boy” holds true to this day. Employers need to drive home the idea of adhering to a 9:30 am – 6:30 pm time-slot. At Cybage Software, the Manager is answerable for his team-members having to work beyond office hours – an indication that the Management goes an extra mile in preserving the Employee’s Work-Life Balance.

Often undermined, this factor if taken care of, would lead to significant reduction in Attrition. Encourage employees to look at life in totality and completeness. We have a family life, our hobbies and our social life or just time for ourselves to make it fulfilling and enriched.

Cybage gives it's employees reasons beyond "just work" that brings them to work each morning- An open culture, a democratic work environment, a place where members are exposed to good work, client interactions, challenging projects and new responsibilities at the early stages of their careers which lead to industry exposure and fast track growth, free hand at work which helps them experiment and apply their creative thoughts and ideas.

To further achieve the most appropriate “Work-Life” Balance, include “employee with family” in company events, shows, get-togethers, etc. It would also help towards instilling an “All-inclusive” culture and would create a “feel good” factor about the company.

4. A culture of Ownership and Accountability
Encourage employees to consider themselves as investors in the company “setting a context of mutual cooperation for mutual gain”. Employees would then view themselves as a natural extension of the Company leading to employee commitment and retention. Suggestion Boxes, Poll Questions and the like, wherein suggestions are elicited from employees that yields rich dividends!

Work from home. This will make him feel his company truly evaluates “work” and is also concerned about his family and is taking efforts to allow such policies to exist for the benefit of the employee.

Ensuring that punctuality in Entry and Exit hours is maintained and Efficiency Accountable during Work Hours (this has become a little long and is largely debatable).It is necessary to ensure a “work efficiency” check for appraisals and not a “work late” check.

5. A culture of “Open-door Policy”
Transparency and Corporate Accountability are the key practices for a company’s stability and growth. The Management needs to be approachable and receptive to the Employees’ ideas and incorporate them while formulating important policies concerning Employees’ Welfare. Companies should strive to embrace professionalism and an open culture of acceptance as both of them working hand in hand works wonders for organization.

6. A culture of Continuous Learning
-It’s extremely gratifying to know that more and more companies invest in Training of their employees. An organization needs to be committed to imparting training to its employees on a continuous basis – it is not merely an investment, it should be a way of life. A ‘culture of Learning’ is to be instilled within the organization.

-At Cybage, Management Development Programs in the form of formal and informal training is imparted to the Line Managers to function as an HR Person,:
How to handle grievances, problems that could crop up and how to deal with them, Educating on policies from time to time, team building activities and Initiating training requests and nominating their team members for the various trainings.

7. A culture of “keeping your ear to the ground”

Listen, Think and Act…


Does your company listen to its employees? Does it provide the opportunity for feedback?
"1 on 1" feedback sessions is extremely vital to know the pulse of the employees. At Cybage, the HR conducts feedback sessions religiously. Employees give feedback on their perceptions, their views and their suggestions on varied subjects from company policies to project management and processes, from infrastructure to ambience to policies and from work content to their growth potential. A concerted effort is made to retain the positives and strive harder on the improvement areas suggested.

"Meet my HRD Manager" counseling sessions: There are days when we feel stretched beyond limit and want to talk about our problems and just get it "off our chest". It is here that the HR needs to step in and provide Counseling. At Cybage, an opportunity is provided to the Employees to block half-an-hour slots to talk to the HRD Manager, on professional and personal problems.

Employee surveys and Open house sessions with the HR: Conducting Employee surveys is extremely revealing and can yield good results. At Cybage, the HR speaks to employees team wise or group wise where the participants can have a forum to get their queries answered and clarify any doubts regarding anything and everything pertaining from company strategies to HR policies.

8. A culture of “Frank, Free and Fun place”
Professionalism not withstanding; a Frank, Free and Fun work culture needs to be encouraged. This philosophy can be communicated to the newly inducted employees during well defined and well executed Induction Programs.

Managers need to be focused, learn to strategize and be effective planners while dealing with their team members. Employees have their own agendas and we need to respect those especially which are out of office hours. Plan in advance. Once an employee knows the amount of work to be completed in a day, work organization will lead to better efficiency. It will promote branding by employees – after all who does what to have a good brand in the market?

So go ahead – create your own Work Culture!
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Cybage gets ISO 27001
January 2007, DataQuest
Cybage Software gets ISO 27001 certificate in November 2006. This facilitates the company to operate on a framework that ensures state-of-the-art information security practices and a well-defined business continuity plan.

(ISO 27001:2005, formerly known as BS 7799-2:2002, is an internationally accepted standard on information security. The standard deals with the protection of the organization’s information assets, personnel, infrastructure and physical security. This standard talks about what needs to be done to implement a robust Information Security Management System (ISMS), thereby protecting all information assets in the organization.)
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