Mobile is becoming a mainstream channel apart from the Internet for any online business. Mobile has made its way in the market gaining a better hold than desktop, laptops, or the Internet. Its revolutionary impact on the Travel and Hospitality industry is not an exception too. Lot of innovative travel-focused mobile applications relating to flight delays, trip planning, bookings, alerts, etc. have been introduced in the market and bringing significant changes in the travel world. In the Hospitality domain, increasing use of mobile applications is finding its way into hotel operations, and customer service and loyalty. iPhones/IPads have already gained much importance. The impact is so large that more than 70% travel companies see mobile as a vital constituent of their online/digital strategies.
There are many applications that are making their way up on the mobile and iPhone platform to search for local services and attractions, shop and buy travel products, perform mobile check-ins, track flight status, build social travel network, etc. these applications are also changing the traditional methodologies in the Hospitality industry and rendering new online appearances for restaurant/personal ordering systems, guest services, etc.
Understanding the impact of mobile on the present Travel and Hospitality industry scenario, Cybage has established a Centre of Excellence dedicated to Enterprise Mobility and has gathered deep expertise in building various solutions in mobile space, including mobile client applications, mobile-compliant websites and applications on iPhone, Handheld/PocketPC/PALM devices
Key Strengths
- Proven track record in implementing mobile/wireless applications such as ordering systems for food, drinks, access concierge and spa services, applications for hotel/restaurant operations to improvise efficiency and customer service.
- Development on handheld devices along with integration with restaurant POS, PMS, or front desk systems.
- Proud contributor to the development of one of such applications recognized by HFTP as future “must-have” technology.
- Expertise in building mobile applications, websites that are compliant with mobile browsers, and applications to search local events and attractions on iPhone platform.
- Dedicated Centre of Excellence in Enterprise Mobility
