Telecom
The Telecom industry is currently undergoing a great transformation due to factors such as the launch of new technologies and business models, regulatory changes, and mergers & acquisitions. Communication service providers are facing unprecedented business challenges due to increased competition and price war. In today’s fast-paced, price cautious industry, Cybage Software provides comprehensive telecom solution development services at very competitive costs through a combination of qualified resources, domain experts, and continually improving processes.
Cybage Experience
Cybage understands specific development challenges and requirement of the telecom industry. Our experience spans in the following areas.
- OSS System Integration
- Order Management System Development
- Network Device Adapter Development
- CSR Portal Development
- Customer Self Care Portal Development
- Product Catalog Management
- NMS/EMS
- Mobile/Handheld application development
- IVR
Cybage Services for Telecom Industry
Cybage provides variety of services to design, develop, maintain and enhance telecom solutions. We excel as a one stop shop by providing following services:
Application Development
- BSS/OSS Application development and testing
- End-to-end solution by developing/customizing and extending existing applications
- Migration from legacy to the next generation platforms
- CSR Interface and Customer Self Care portal development
Application Maintenance
- Product life-cycle management of existing BSS/OSS systems/products
- New feature development and enhancement to products
Technical Support
- Ongoing support for OSS such as billing, network management applications, and provisioning systems
Quality Assurance
- Quality Assurance for OSS solutions and business applications
- Test planning
- Onsite, offshore, and remote test execution
- Test automation
- Test simulator development
- Test tools/scripts development, enhancements, and maintenance
- Product quality assessment
- Performance testing and tuning
Technical writing
- User guides
- Product guides
- Installation Guides
- SDK and Technical documentations
- Context sensitive help in CHM and other formats
- Computer-based training
ExcelShore® Model of Operational Excellence
Cybage delivers value under its business practices leveraging its industry differentiation. Our ExcelShore® model of Operational Excellence remarkably differentiates us from our peers in the industry globally. All projects at Cybage are executed leveraging ExcelShore® model. ExcelShore® is robust software delivery model which is perfected and tested over past 15 years. It puts Cybage’s core of operational excellence at work in executing software projects, thereby enabling clients to realize their business objectives from the outsourcing relationship.
As soon as the relationship begins, ExcelShore® puts the customer objectives right on top. The sophisticated algorithmic software powered system gets into action and lays out various dynamics of the project execution for the relationship. Each module within the system is designed to provide key insights into each stage through which the offshore software engagement passes through. It provides a comprehensive and sophisticated dashboard which provides project KPIs, as the data gets generated during the inception of the project (like team composition, skill sets, milestones etc.) and during the execution of project (like project attrition, performance appraisal, scaling up, new recruitment, risk forecasting etc.). Thus, ExcelShore® empowers stakeholders across the hierarchy to keep a tab over the projects in their respective roles and responsibilities, leading to the relationship meeting with its inherent objectives and thereby growing consistently over a period of time..
Talk to Us
To know more about Cybage's Telecom expertise write to us at:
biz@cybage.com
