Case Studies - Hospitality

Development and maintenance of a leading PMS for Resorts in Europe..

Client is one of the leading providers of customized solutions for property management, revenue management, CRS, CRM, HRM and reporting to resorts and lodging industry in Europe.

Business Requirements

To make changes to the client’s flagship product, which had dynamic and complex user interface and finance operations.
To make the product more scalable and flexible to adapt to dynamic business changes.

Solution

Made changes to the major areas of the application to convert a 2-tier architecture into a 3-tier scalable architecture.
Built services such as pricing engine and caching solutions for use by third-party booking engines.
Integrated Oracle BC4J/OC4J technology and oracle app server, thereby providing rapid application development to expedite “time to market” and also improved performance of the application.

Technologies

Java-Swing, SOAP, Oracle Application Server 10G, Oracle - BC4J /OC4J

Leading USA based PMS provider partners …

Client is a PMS (Property Management Solution) provider with thousands of installations worldwide.

Business Requirements

To incorporate new features and re-engineer the client’s flagship PMS product with new technologies.

Solution

Implemented development process and suggested a new process for change management and enhancement development.
Designed and re-engineered the existing corporate solution to be used for statistical analysis and reporting.
Built interfaces with popular CRS such as Inntopia, Expedia QuickConnect, Innlink, and Synxis.

Technologies

. Net 2.0, VB.Net, SQL Server 2005.

Creating a next generation Minibar solution for a leading automated Minibar provider...

Client is world’s leader in automated minibars used for in-room facilities. Have installed over 2,00,000 minibars across hotels in 40 countries.

Business Requirements

To increase the ROI for its customers by adding more features in the systems.
To ease the extensive process of system installation at properties and provide more options for its customers to choose from fully automated, semi-automated and manual.

Solution

Re-engineered the product with the latest technology. The product is one of the earliest ones to use Microsoft WCF framework.
Developed application interfaces for IPhone and Pocket PC for ease of monitoring and maintenance by property staff.
Created web and desktop application for administrating and centralizing operations.
Reduced the turnaround time for maintenance and new installation process by using the new web application and remote access.

Technologies

.Net framework 3.5, WCF, Cocoa, Visual Studio 2008, SQL Server 2005, Crystal Report 12.5

Handheld Personal Ordering Systems vendor for Resorts partners with Cybage to build new user interactions …

Client is a technology solution provider for hospitality industry specialized in personal ordering systems.

Business Requirements

Improve the performance of existing Personal Ordering System running on handheld devices for large properties with pools, beaches and cabanas
Enhance the product by adding more features

Solution

Performed root-cause analysis for slow performance, provided the necessary solution to the problem and enhanced the application performance significantly.
Developed the POS report generation module, UI for tablet devices with improved usability, added the much needed security layer.
Built the interface with the Kitchen unit.
Decoupled tight integration of the system to a single POS and eased future integrations like Micros and Infogenesis.
Designed and implemented solution for enabling the application on stadiums and other non recorded guest’s properties using intelligent open login concept.

Technologies

.Net 3.5, Ajax, C#, SQL Server 2000 and Crystal Reports for .Net

Sustenance and development of applications for a pioneer in digital asset management, online visual content management, distribution and e-marketing for global hospitality companies...

Client is one of the leading providers of customized solutions for property management, revenue management, CRS, CRM, HRM and reporting to resorts and lodging industry in Europe.

Business Requirements

To make changes to the client’s flagship product, which had dynamic and complex user interface and finance operations.
To make the product more scalable and flexible to adapt to dynamic business changes.

Solution

Made changes to the major areas of the application to convert a 2-tier architecture into a 3-tier scalable architecture.
Built services such as pricing engine and caching solutions for use by third-party booking engines.
Integrated Oracle BC4J/OC4J technology and oracle app server, thereby providing rapid application development to expedite “time to market” and also improved performance of the application.

Technologies

Java-Swing, SOAP, Oracle Application Server 10G, Oracle - BC4J /OC4J

SaaS based Financial and Accounting application for the Hotel Industry

Client is a global pioneer of results-driven solution technologies for the Hospitality industry. Today, it is one of the hospitality industry's most trusted names in satisfaction measurement technology, labor and financial management applications, hospitality consulting services, and business intelligence.

Business Situation

To collaborate needs for development of the Labor Management product.

Solution

Partnered with customer’s team in sustenance of the product.
Worked on modules such as Schedule Viewer, Timecard, Swap Shifts, Request Shifts, Availability, Messages, and Preference.

Technologies

Java, Servlets, Swing, MS SQL

Contributes in next generation labor scheduling software for this Hospitality solution provider…

Client is a solutions provider for Hospitality industry specializing in hotels operations for small and mid-size hotels.

Business Situation

To develop an Accounting and Finance system for small and medium-size hotels.
To reduce the cost of ownership of these systems for its customers.

Solution

Proposed and implemented the best application architecture and technology required to achieve business goals and scale application for multiple verticals.
Developed an easy-to-use, scalable, and reliable web-based system to address different needs such as Accounting, MIS, Business Intelligence, and Communication of Hospitality enterprises.

Technologies

.Net 3.5, ASP.NET 2.0, SQL Server 2005, SQL Server reporting

Industry Focus

Hospitality

Travel

MICE

Integratives

Core Competencies

Case Studies

Testimonials

Whitepapers

Alliances

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Case Studies - Hospitality

Development and maintenance of a leading PMS for Resorts in Europe..

Leading USA based PMS provider partners …

Creating a next generation Minibar solution for a leading automated Minibar provider...

Handheld Personal Ordering Systems vendor for Resorts partners with Cybage to build new user interactions …

Sustenance and development of applications for a pioneer in digital asset management, online visual content management, distribution and e-marketing for global hospitality companies...

SaaS based Financial and Accounting application for the Hotel Industry

Contributes in next generation labor scheduling software for this Hospitality solution provider…