For every
project that Cybage undertakes, Quality Assurance Plan and Quality Test Plan
are prepared at the launch of the project. These plans outline all the
activities to be performed to meet the quality objectives from the
customer’s perspective. It is the respective test lead’s responsibity to
ensure that all quality system procedures/standards applicable to the
project are followed, and that all the tests and reviews are conducted in a
planned manner.
SQA audits are carried out to evaluate the progress of the project and
ensure that every project meets the limits that are defined at the
organizational level.
a. Activities Involved
Preparation of Software Quality Assurance Plan
Approval of plans
Recording and resolution of problems
Necessary focus on measures of quality
b. Quality Performance Check
A continuous quality performance is measured in
terms of:
Number of reviews and inspections conducted
Number of errors detected and phase of detection
Number of customer complaints
Number of NCs (Non Conformances) reported during audit