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Sustained Engineering |
In an environment where business practices, policies and execution methodologies are continuously changing and getting transformed, better technologies and ways of using technologies are emerging, managing IT to keep in step with business, while leveraging existing assets, is one of the biggest challenges faced by organizations.
At Cybage, we help you achieve this by our various proven approaches to Application Maintenance. Maintenance activities can vary from small fixes to the existing defects to pushing new business rules in an established product. Cybage ensures that the product and business standpoint has been very well understood by the offshore team through its well planned knowledge transition process and product ramp-up process. We have proven skills to analyze the impact of any changes proposed to the system and that helps in projecting the propagated effects to the other parts of the system. This impact analysis phase is very crucial in any maintenance project as this helps the customer in understanding the design and release effect to the product and subsequently taking the precise decision to implement any change.
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Categories
- Off and on-site maintenance
- Bug fixing and trouble shooting
- Bug tracking and reporting
- Fine-tuning and improvement to product functionality
- Research , design and implementation of new features
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Considerations
- The performance of the software must be maintained (perfective maintenance
- The errors in specification, design and implementation must be corrected (corrective maintenance)
- The final product must operate in specified environments (adaptive maintenance)
- The final product must also evolve to existence (evolution maintenance)
- Impact analysis
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Implementation
- Onsite-Offshore knowledge transition
- Assemble project team as per the requirement
- Define project goals and execution methodology
- Define maintenance, enhancements and build release cycle
- Analyze existing system and present defects in it
- Define defect resolution and tracking methodology
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Software maintenance in general is an ongoing activity and the team structure is derived based on the work structure at any point of time. Each of the new implementation are considered a small project of its kind and due consideration is given to each module from a broad development perspective.
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Read
more about Cybage ExcelShore™ model
of Operational Excellence |