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FinTech Case Study
FinTech
Assisted a leading payments and transactional services provider to optimize its processes
Here’s how Cybage assisted a leading payments and transactional services provider handle 2.5 million transactions monthly.
Improved customer satisfaction with 99% SLA
Travel & Hospitality
Improved customer satisfaction with 99% SLA
A market-leading technology provider of the global airline industry with an international customer base representing more than 25% of global BPs achieved commercial success with our ultra-modern suite of technology solutions.
Southeast Asia's largest bed bank achieves 15% revenue surge
Travel & Hospitality
Southeast Asia's largest bed bank achieves 15% revenue surge
The client is the largest bed bank operating in Southeast Asia for retail travel agents. The requirement was to comprehensively enhance their booking experience, increase revenue, and improve margins.
Transformed legacy central reservation system
Travel & Hospitality
Transformed legacy central reservation system
Enhanced system using new technology and architecture with modernized user interface to enhance customer experience for a leading hospitality technology provider of data-driven, cloud-based solutions.
Leading revenue solutions provider maximizes airline business
Travel & Hospitality
Leading revenue solutions provider maximizes airline business
Created custom algorithms for a technology leader in innovative solutions for sales effectiveness, pricing effectiveness, rebate management, and revenue management systems across the globe.
100% success in guest tracking and handling
Travel & Hospitality
100% success in guest tracking and handling
A luxury hotel chain headquartered in Toronto with over 100 hotels spread across 30 countries achieved 100% success in tracking and handling guest requests and improved in rating from 5 to 8 for individual hotels.
Revenue Optimized for a Hospitality Tech Provider
Travel & Hospitality
Revenue Optimized for a Hospitality Tech Provider
A trusted partner for hotel chains across the globe was equipped with BI tools for demand, rate, guest and agency analytics that facilitated central management of revenue for all the properties.
Services enhanced for US-based car rental enterprise
Travel & Hospitality
Services enhanced for US-based car rental enterprise
Created a scraping service framework for the 4th largest car rental company in the U.S. Built an automation console to manage jobs that monitored base rate and provide rate suggestions..
Enhanced services for a leading event technology provider
Travel & Hospitality
Enhanced services for a leading event technology provider
Upgraded the legacy platform architecture for a leading meetings and events technology provider to make it scalable and support business expansion across global geographies.
Equipped a leading event organizer with digital services
Travel & Hospitality
Equipped a leading event organizer with digital services
Delivered rich digital streaming content for a leading event organizer and provided support to enrich virtual experience of attendees to boost user engagement and interaction.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Redefine Retail with RPA
Retail, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Redefine Retail with RPA a Leap Towards New Industry Framework
This paper depicts the complete story of automation. We start by looking at the big picture of automation at Cybage that has played a key role in developing businesses and beyond. We will also analyze the state of businesses before and after the automation adoption.
Convergence of Guest, Brand, and Platform Experience| Part 2
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 2
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Transforming Travel & Hospitality with RPA
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Transforming travel & hospitality with RPA
Exploring Automation's Impact on Travel & Hospitality with RPA Transformation.
A women exploring a digital device
Retail, Digital Transformation
Total Experience - How Wearable Can Enhance the Mall Experience
As the pandemic slows down and we learn to live with it, weekend recreation and shopping are steadily returning to normal. The last 2 years have forced enterprises to innovate and leverage automation…
Generic-Blog
Retail, Cloud, Digital Transformation, Support Services, Tech & App Support
What’s the Fast Track To Perfect Digital Experiences?
Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers, and digitize business…
lying High With Technology - The Airline’s Road to Recovery
Travel & Hospitality, Artificial Intelligence, Data Analytics & AI/ML
Flying High With Technology - The Airline’s Road to Recovery
In 2020, the airline industry's revenue totaled $328 billion, a mere 40 percent of the year before. The sector is projected to remain small for the foreseeable future with traffic not returning to…
Hyper-Personalization In Financial Institutions Need A Strategic Tech Partner
FinTech, Artificial Intelligence, Data Analytics & AI/ML
Hyper-Personalization in Financial Institutions Need a Strategic Tech Partner
Financial institutions are going through a monumental shift, be it global market or Indian markets. With customers becoming digital-literate, they are demanding options, services, and prices as per…
Rapid proliferation
Retail, Digital Transformation, Digital Marketing
The Rapid Proliferation of eCommerce: Lessons Learned from COVID-19
COVID-19 led to a near-simultaneous shutdown of the global economy, with retail among the severely impacted. In responding to the global crisis, retailers turned to rapid large-scale digital…
retail banner
Retail, Software & Hi-Tech
Embracing Digital Transformation in Retail
PWA & AMPs Think Mobile First Our internet usage is evolving every day and so are the number of internet users. This has not only increased our usage of internet on mobile many-folds but has also…
A woman at the retail store using AI to shop for clothes.
Retail
How Advanced Digital Technologies Deliver Immersive Consumer Experiences
In this era of ‘Retail 2.0’, the lines between virtual and real are gradually blurring, with customers seeking convenience over costs. With numerous brands fighting for even a figment of consumer’s…
art of upselling
Travel & Hospitality
The Art of Upselling, Cross-Selling & Everything in Between
As the travel and hospitality industry has also jumped onto the personalization bandwagon, guest preferences are no more one-dimensional. Hospitality brands and marketing leaders are taking surface…
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  1. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here

2)        It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here

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Leadership Team


Arun Nathani
Arun Nathani
CEO and Managing Director
Arun is the Chief Executive Officer and Managing Director of Cybage Software. Cybage is a data…
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Gopikrishnan Konnanath
President
Gopikrishnan is a globally respected and decisive thought leader. His focus, over the years, has…
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Jagat Pal Singh
Chief Operating Officer
A visionary and an industry veteran, Jagat is the Chief Operating Officer (COO) at Cybage. He leads…
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Ashwin Parmar
Executive Vice President
Ashwin has been instrumental in establishing and consolidating Cybage capabilities that align with…
David Houser Leadership team
David Houser
Executive Vice President
David is an established global technology and supply chain leader with an illustrious career…
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Debasis Ray
Executive Vice President
Debasis heads the Product Engineering practice with multi-vertical OPD engagements. His globally…
Greg Wiggins
Greg Wiggins
Executive Vice President
Greg drives growth and innovation strategies for Cybage in the North American region. An industry…
Prasad W
Prasad Washikar
Executive Vice President
Prasad is a dynamic global IT leader adept in strategy development & domain business growth. He…
Arun Nathani
Arun Nathani
CEO and Managing Director
Arun is the Chief Executive Officer and Managing Director of Cybage Software. Cybage is a data…
Greg
Greg Butterfield
Advisory Board Member
In June 2018, Greg commenced his tenure on Cybage’s Board of Directors; however, by September 2023…
Geoffrey
Geoffrey Van Haeren
Advisory Board Member
Geoffrey joined Cybage as a member of the Advisory Board in September 2023. An accomplished…
Ritu Nathani
Ritu Nathani
Head Cybage Foundation and Board of Director
Ritu Nathani, in her role as the Head of Cybage Foundation’s two CSR arms - CybageAsha and…