With the IT landscape constantly evolving, it’s a challenge for organizations to scale, manage, and monitor their IT service delivery model while keeping up with growing business demands. As 70% of the IT budget goes into managing complex infrastructure, it’s imperative to proactively spot and manage issues for a high service uptime.
With ServiceNow IT operations management we help organizations focus on value-added activities in their day-to-day IT operations and ensure superior business service quality. Using ServiceNow IT service management, empowers IT teams to quickly respond to anomalies and unplanned events while effectively managing infrastructure configuration.