IT is no longer a back-office function but a driving force behind business transformation. Whether it is being an active participant in business strategy or aligning business goals with project delivery, the function of digital business management is to optimize business services and IT project portfolios. In fact, project delivery is a growing concern as more than 12% of the project investment gets wasted due to unsatisfactory project performance. Lack of project visibility, inappropriate resource allocation, budget overruns, among others, cause a project to fail—making a powerful support infrastructure key to ensuring positive business outcomes.
With ServiceNow IT business management, we at Cybage will help you achieve continuous improvement in the project portfolio lifecycle while balancing risk, cost, and time to your benefit. By streamlining business workflows, rationalizing investments, and enabling end-to-end resource visibility and alignment, we support your business priorities and reduce bottlenecks for agile service delivery.