Customer Retention

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Customer Retention is as important to your business profitability as growth and margins. Businesses across industries are on a quest to deliver the ultimate customer experience that keeps bringing customers back. Hence, it is vital for businesses to have the ability to assess which existing customers have the highest probability of dropping out. Data science, combined with human judgment, can help businesses uncover how to retain and maintain existing customers.

The Customer Retention decision point powered by DecisionMinesTM helps in identifying customers who have the highest risk of dropping out. Customer drop is based on various factors such as their personal, demographic, and account details among others. This decision point caters to B2B and B2C clients effectively by evaluating the churn rate, sales opportunities, and sales funnels to improve customer relationships.

Customer Retention powered by DecisionMinesTM leverages big data and machine learning to provide predictive metrics that effectively retain and improve customer lifetime value for our clients.

Make informed decisions to retain clients. Start a conversation with us.

TESTIMONIALS

Martin de Vaal

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our...

Roxit Underground Utilities
Jagath Pathirane

Our association with Cybage went beyond the implementation part...

Director/CEO,
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Charlie Smith

Cybage has helped us in many domains such as native mobile development...

Co-founder,
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David Houser

Cybage understands HighJump from the very foundation of our development and software...

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Sanjeev Kapoor

Often at Videology we work on cutting edge projects and what I was glad...

VP Global Infrastructure,
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Roger Hoffmann

An offshore partner, Cybage helped in up-scaling the project with optimal resources...

CTO & Country Manager,
U.S. Auto Parts
Michael Meyer Testimonial

Michael Meyer talks about how Rate Highway Inc. has learned...

President and CEO,
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Guy Amoroso

Ten years of relationship speaks volumes...

Managing Director,
123Insight Limited
Patrick Bustraen

We chose Cybage as the software partner and we had...

VP - R&D,
Transics International
Vineet Gupta

Cybage has flexible functioning and friendly culture...

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Cybage team is a part of our company. Our 9 year old...

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Cybage has proven to be consistently reliable since...

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No team in Cybage works in silos. Our decision...

COO,
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Howie Altman

The delivery team at Cybage has much higher quality management...

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TravelClick
Frank Van Amerongen

The preciseness and quick reaction by Cybage team adds to our business...

Publishing Director,
ThiemeMeulenhoff
Harvey Goldhersz

The stability provided by Cybage has helped us scale-up...

CEO,
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Ben Bartel

Cybage's skilled team has helped us in developing healthcare solutions...

VP - Product Development,
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Donal McGranaghan

Cybage provided us the transparency, and the efficiency of the delivery...

VP - Software Engineering and Quality,
DealerTrack