Today’s word is dominated by the Internet, with information available at one’s fingertips. Airlines also harness the power of the Internet to reach out to their customers by using internet booking engines and native apps for tablets and mobile phones. This has resulted in reduced commission rates for consolidators and fewer negotiated or private fares. To overcome this situation, consolidators have to spread their wings and cover more sky. This means that they have to reach more end users globally through their direct and indirect networks and optimize their operational expenses.
Many consolidators implement their own B2B engines to expand their travel agent networks and expose APIs for their online travel agents. They also automate the post-booking process to reduce operational expenses. To increase the performance of their online booking systems, a few consolidators even push their inventory to caching systems so that data is quickly available to their OTAs.
Cybage has been a development partner for a few big consolidators from Europe and the US and served their varying IT needs, thereby helping them to extend their market reach and automate manual processes. Cybage’s technical team can tailor solutions for any of the latest development platforms, as per client need. Additionally, our functional team can understand your needs and provide solutions based on their industry experience.
- Booking engine, B2B, B2C
- REST APIs for various OTAs
- Adaptors and data conversions
- Automation of post-booking process (ticketing and ticket exchange)
- Rules engine to apply commissions and markups