Introducing the Innovation Hubs at Cybage—a ready-to-use and scalable technology stack to help transform your services throughout the customer journey. What’s more? You can customize the stack to suit your business needs!

We bring together the right mix of people and technology solutions for businesses. Our solution accelerators are ready ‘plug & play’ enablers for fast-tracking your journey to digital transformation.

Our Innovation Hub are made up of the following key solution accelerators:

  • Chat Bots

Leverage chat bots to drive your digital conversations and engage your customers through the acquisition funnel. From facilitating initial customer engagement and driving ‘buy’ actions to resolving support and after-sales queries—our chat bot solutions can help automate a vast majority of your routine customer interactions.

  • AR/VR-driven Consumer Engagement

Enable rich, immersive digital experiences for your consumers. With the ‘real world’ touchpoints becoming increasingly impersonal, a pressing need is felt today to enable a more engaging ‘alternative reality’ for customers.

Explore augmented and virtual reality solutions with Cybage to enhance your in-store experiences and make deeper connections with your customers.

  • CMS-driven Content Personalization

Get your digital properties—such as websites, blogs, and online stores—to talk ‘individually’ to end users. Capitalize on powerful personalization solutions to serve the right content based on customer preferences.

Cybage brings deep technical expertise across a range of CMS platforms and tools to fulfill your content personalization needs.

  • CRM-driven Marketing Automation

Orchestrate your multi-channel marketing efforts across the customer acquisition funnel.

From delivering the right ‘first-touch’ messaging for brand exposure to generating leads with premium content and landing pages, our marketing automation solutions can help you connect the dots.

Go beyond traditional acquisition methods to reap the benefits of automated lead generation, lead nurturing, lead scoring, and closure workflows with our marketing automation solutions.

  • Data-driven Performance Marketing

Harness the power of data and customer insights to optimize your Return on Ad Spend (ROAS).

From engaging multiple users on a single device to targeting an individual user across multiple devices, data-driven performance marketing can transform the way brands connect with their audiences.

Explore our performance marketing solutions that include programmatic media buying, personalized creatives, dynamic ad serving, and more!

  • Account-based Marketing

Account-based Marketing (ABM) is a relatively new concept in the expanding marketing sphere. This strategic marketing approach essentially targets an ‘individual’ customer account as the primary market for the organization.

ABM is particularly relevant for enterprises that have multiple buyers to connect with and sell services to the stakeholders within an account.

Capitalize on our industry partnerships, extensive experience in the enterprise business, and seasoned marketing skills to tap into the vast potential of account-based marketing.

  • ServiceNow

Your business needs to be more agile, but standalone legacy systems can hold you back. Today, a multitude of customer requests, IT events, and HR directives follow their own trajectories, flowing in an unorganized manner through people, machines, and business groups.

ServiceNow, a leading on-demand service management platform, can transform these traditional work orders into smart workflows. The operations management system enables individuals—employees, customers, and partners—to raise service requests through a single, consolidated cloud platform!

The teams working on these requests can allocate, prioritize, and collaborate to deliver jobs faster.

Cybage can help you adopt the ServiceNow platform and enhance the agility and operational efficiency of your enterprise.

Fast-track your digital journey with our solution accelerators. Get in touch, now.


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