Every vendor transition is unique with multiple factors to be considered, such as the maturity of the buyer, knowledge transfer procedures, business goals, and cultural challenges. The transition needs to be a structured process to ensure successful realization of key business objectives.
The transition approach and framework are aimed to provide a structure to plan, manage, and employ the best practices in transition projects across different business units. With this in mind, we have a structured ISG accredited transition methodology that has helped and resulted in multiple successful transitions over several years.