ITeS & BPO Services


When you entrust your business process to us, our teams take every customer contact promptly and accurately, enriching customer satisfaction. For your ITeS & business processes, we tailor solutions to ebb and flow seamlessly as your needs adjust in volume or scope. Over time, we will partner with you in optimizing processes and cost, incrementing value to your business.

Our capabilities include

​Data management and processing

  • Order management and transaction processing
  • Data and content management (website and portals)
  • Harvesting, matching, auditing, and cleansing tasks​
  • Research, analysis, and reporting services
  • Search engine optimization and marketing
  • Social media monitoring

Contact center services

  • Inbound and outbound call center services
  • Chat and email support
  • Helpdesk support
  • Survey and lead generation
  • Sales and promotions
  • Billing and collections

State-of-the-art Voice infrastructure solution

Cybage is equipped with Neox Dial Centre solution that helps operate, manage, and optimize call center operations. This suite can be tailored to meet your call, chat, and email support requirements. It also offers skill-based and role-based routing, auto call distribution, call flow management, quality management, and custom reporting, among others.


Sanjiv Gomes

Cybage has been a great partner to for over 10 years by helping us...

Martin de Vaal

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our...

Roxit Underground Utilities
Jagath Pathirane

Our association with Cybage went beyond the implementation part...

Expolanka Freight (Pvt) Limited
Charlie Smith

Cybage has helped us in many domains such as native mobile development...

David Houser

Cybage understands HighJump from the very foundation of our development and software...

SVP - International Sales,
Sanjeev Kapoor

Often at Videology we work on cutting edge projects and what I was glad...

VP Global Infrastructure,
Videology Group
Michael Meyer Testimonial

Michael Meyer talks about how Rate Highway Inc. has learned...

President and CEO,
RateHighway Inc.
Guy Amoroso

Ten years of relationship speaks volumes...

Managing Director,
123Insight Limited
Patrick Bustraen

We chose Cybage as the software partner and we had...

VP - R&D,
Transics International
Vineet Gupta

Cybage has flexible functioning and friendly culture...

Fairmont Raffles Hotel International
Robert Nix

Cybage team is a part of our company. Our 9 year old...

VP & Principal Architect,
AthenaHealth Inc.
Steven Knapp

Cybage has proven to be consistently reliable since...

SVP - Global Operations,
iCrossing Inc.
Dave Johnson

No team in Cybage works in silos. Our decision...

iCrossing Inc.
Howie Altman

The delivery team at Cybage has much higher quality management...

Frank Van Amerongen

The preciseness and quick reaction by Cybage team adds to our business...

Publishing Director,
Harvey Goldhersz

The stability provided by Cybage has helped us scale-up...

GroupM Analytics
Ben Bartel

Cybage's skilled team has helped us in developing healthcare solutions...

VP - Product Development,
Marketware Systems
Donal McGranaghan

Cybage provided us the transparency, and the efficiency of the delivery...

VP - Software Engineering and Quality,