Our Technical Support teams support, maintain, and enhance your product or platform to augment the end customer experience that is critical for your business. As an experienced Technical Support partner, we will work with you to establish well-defined process strategies that support your business objectives. Our stringent quality monitoring process and effective optimization models ensure predictable service levels and cost advantage.
Our capabilities include
Application support
- Performance management
- Application monitoring
- Application maintenance
- Change management
- Configuration management
- Application deployment
- Performance tuning
Product support
- Performance management
- User and feature support
- Product usability training or demo
- Deployment
Technical helpdesk
- Technical service desk support
- User training and assistance
ETL support
- Data migration
- Review, verification, and validation of data
- QA of data displayed on the application
- Data transformation (in various formats)
