Outsourcing is not a new word for senior executives like you in the Independent Software Vendors (ISV) space. It has been fairly well received, accepted and proven over last several years. But when every other ISV, which makes your competition, does outsourcing and that there are scores of outsourcing service providers globally, it becomes quite challenging to maintain a competitive edge, which is essence to achieve greater market shares.
Welcome to Cybage Knowledge Series on Global IT Outsourcing. Starting today going over several weeks, we will present industry 'Thought Leadership' insights and some of the best practices in the outsourcing world. These are aimed to provide you with ammunition you always needed to take right outsourcing decisions. As you march forward in your business world, you need to take decisions that help you achieve your business objectives. Outsourcing has now become one such important eye catcher, and to deal with it aptly is the need of an hour. This series is an initiative to equip you adequately in that direction.
Cybage Knowledge Series
- Evaluate your outsource product development partner
Find out how to evaluate your outsourced product development partner from the standpoint of their outlook towards investment in technology and management.
- Have you analyzed your evaluation of potential outsourcing partner?
While considering various parameters to choose an outsourcing partner, the common denominator to all these parameters should be the cost. Cost has to be a major and unique factor while selecting a partner.
- How would you do technology acquisitions to run your everyday business?
Being right in middle of business providing software solutions that automate an enterprise's business process, how would you fulfill your needs to automate your own everyday business processes? The options might look obvious and easy; your own technology folks can create an application for you, or maybe you can buy COTS software which meets your requirements from any other ISV.
- How will you ensure that your potential outsourcing partner has all the necessary capabilities to meet with your time-to-market priorities?
The best practice approach says that to give you a 'reasonable assurance' that they have it in them; the partner should be able to manifest a scientific approach to handle the enablers of this ability.
- How to select the most suitable engagement model for your project that you intend to outsource?
On the ground, the fact is that although the marketing pitches made by the software outsourcing partner community boast of delivering across the models; the reality is that each model has its own idiosyncrasies, which the partner needs to perfect.
- Consider scalability expertise while taking software product outsourcing decision
The market places where Independent Software Vendors (ISVs) operate are getting increasingly volatile with the raw dynamism in CIO's IT budgets. Hence, it is important for ISVs to perform due diligence on the ability of outsourcing service providers to respond reasonable to their resource scalability instances, either way, up or down.
- Partnering with software outsourcing service providers
Especially for Independent Software Vendors (ISVs), the ideal 'partnership' relationship is one where a service provider demonstrates 3 important attributes - cost competitiveness, domain expertise, and relevant business understanding.
- Pricing in offshore outsourcing
An ISV should look for the most optimized rate card 'with-in the given market segment', by virtue of definition of a market segment at the point of convergence.
- Understanding How to Mitigate Outsourcing Risk
We shall examine how to mitigate the inherent business risk in such outsourcing relationships. When a business process moves out of your organization to be executed and delivered by an external company, it is vulnerable to a wide variety of risk areas which, if not mitigated, can potentially affect your business adversely.
- What makes Outsourced Product Development Services Loop Complete ?
The enterprise software business value chain is long but quite pragmatic to deliver business value. Right from identification of needs of business processes that the target market runs, to delivering a software product with acceptable value proposition on field is important. Hence, it is critical for Independent Software Vendors (ISVs) to invest adequately and pay attention to each stage of the value chain.
- IT Outsourcing for Operational Efficiency
Do you think IT Outsourcing should actually mean Operational Efficiency organization-wide ?
- Successful ISVs believe in optimizing the business processes to hit the business bottom line. The key lies in full automation of business processes with an inbuilt mechanism ot optimize.
We firmly believe to achieve operational efficiency an organization needs to perfect and optimize all the business processes within the organization. Most ISVs might consider buying Commercial-Off-The-Shelf (COTS) software solutions which might seem like meeting the purpose of automating most of their business processes like HRD, Finance, Recruitment, Marketing, Sales, and Administration etc.