Overview
Mapping a customer's journey is more manageable than it sounds; however, no two customer journeys are alike, and it takes a seasoned professional to discern the nuances.
With Cybage's retail transformation consulting services, embark on your digital retail journey to design and deliver connected customer experiences that drive engagement and revenue. Backed by a robust commerce strategy, Cybage's retail transformation consulting services help its clients integrate multiple channels to deliver innovative brand experiences.
Partner with Cybage for a seamless transformation journey from discovery, consultations, operations, and delivery to support services. We help global retailers chart their transformative journeys in the least disruptive fashion.
Our Expertise
- Create unique identities and brand reputations with Cybage's deep domain expertise. Establish an exclusive digital identity and achieve market differentiations with uniquely tailored strategies. Identify your target audience with our robust brand plan, enhance customer reach, and elevate revenue generation.
- Increase your ROI with effective search and navigation. Reach your customers with seamless channels and hyper-connectivity. Deliver end-to-end commerce enablement and solutions and a consistent service experience across all sales channels and shape the future of retail technology.
- Drive holistic growth by leveraging a contemporary framework that offers better visibility at every level of the digital lifecycle. Provide seamless customer experience where it matters the most—the front end.
- Achieve cohesive sales channels, a robust retail channel strategy backed by innovative architecture, and scale it on demand. Move towards a unified commerce landscape seamlessly.
- Develop and customize commercial commerce platforms.
- Headless Commerce - Bespoke microservice platform creation to seamlessly integrate with homegrown or commercial custom back-office systems.
- Build tailor-made and commercial back-office solutions that are robust and scalable to support your retail business.
- Understanding the customer's journey is necessary in today's digitally-enabled world. Every touchpoint, interaction, and shopping experience shapes customers' purchase decisions and builds brand loyalty.
- At Cybage, we help global retailers chart their customer journeys and navigate the intricacies of individual consumer paths with minimal disruption to their existing operations. Map your consumer Journey with Cybage’s digital transformation in retail.
Resource Center
Retail
Retail solution for an enterprise retailer
Implemented Business Access Layer and Data Access layer for supporting service oriented architecture for a distinguished online retailer of superior quality automotive parts and accessories nationwide.
Retail
Engaging web app built for auto-parts retailer
Helped with tech-outsourcing of the backend application development. In addition to the broad development benefit, the new headless commerce architecture sparked superior user experiences for shoppers.
Retail
E-Procurement B2B solution using EDI
Integrated web solutions and JD Edwards ERP system with buyers through Electronic Data Interchange (EDI) for a trading partner with decades of experience in business trading and serving an array of trading organizations.
Retail
Retail CRM solutions for a global software leader
For a solution provider with 20,000 customers in more than 150 countries, implemented reverse engineering of existing products and upgraded products to cater to the latest technology needs.
Retail
Competitive market requirements met
Designed solutions to enable food retailers in supermarkets, convenience stores, and other retail market sectors to respond to competitive market requirements and changing consumer preferences.
Retail
An IT transformation empowered a global FMCG
An IT transformation empowered a global FMCG leader take true advantage of omni-channel commerce to boost brand value and performance
Retail
Digital retail with SaaS expertise
Saved upto 60% for an application service provider offering hosted solutions to manufacturers and partners by building and designing two separate platforms using different technologies.
Retail
Leading internet retailer opts for BI
Built a platform to integrate different data sources on one platform and create a robust data warehouse using Datamart and Cubes for a distinguished online retailer of quality automotive parts and accessories nationwide.
Retail
Sophisticated SAP Solution Empowers a Leading Tech Provider
Learn how Cybage used the SAP Cluster solution to assure high production system availability for a leading tech provider
Retail
Re-engineered and migrated a Magento-based e-commerce solution
Get to know how Cybage re-engineered and migrated an e-commerce solution to SAP Hybris.
Retail, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Redefine Retail with RPA a Leap Towards New Industry Framework
This paper depicts the complete story of automation. We start by looking at the big picture of automation at Cybage that has played a key role in developing businesses and beyond. We will also analyze the state of businesses before and after the automation adoption.
Retail, Digital Transformation
Total Experience - How Wearable Can Enhance the Mall Experience
As the pandemic slows down and we learn to live with it, weekend recreation and shopping are steadily returning to normal. The last 2 years have forced enterprises to innovate and leverage automation…
Retail, Cloud, Digital Transformation, Support Services, Tech & App Support
What’s the Fast Track To Perfect Digital Experiences?
Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers, and digitize business…
Retail, Digital Transformation, Digital Marketing
The Rapid Proliferation of eCommerce: Lessons Learned from COVID-19
COVID-19 led to a near-simultaneous shutdown of the global economy, with retail among the severely impacted. In responding to the global crisis, retailers turned to rapid large-scale digital…
Retail, Software & Hi-Tech
Embracing Digital Transformation in Retail
PWA & AMPs Think Mobile First Our internet usage is evolving every day and so are the number of internet users. This has not only increased our usage of internet on mobile many-folds but has also…
Retail
How Advanced Digital Technologies Deliver Immersive Consumer Experiences
In this era of ‘Retail 2.0’, the lines between virtual and real are gradually blurring, with customers seeking convenience over costs. With numerous brands fighting for even a figment of consumer’s…
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