Skip to main content

Remote Infrastructure Management (RIM)

Virtual Support–Always On, Always Ready.

Overview

Image
Support Services RIM

Today's organizations face challenges in managing distributed environments and data centers in various geographic locations, whether physical or cloud based. These challenges lead to increased maintenance costs and the need for 24/7 support and service availability. Cybage offers remote infrastructure management services (RIM) and a skilled infrastructure team in a single location to address the various challenges businesses face. 

Cybage experts provide customized solutions for your remote infrastructure management needs. 

Enhance uptime and competence and accelerate operational efficiencies and time to market with Cybage's new-age technology expertise and network infrastructure services. Our experts recommend the most curated and personalized solutions that align with your budget requirements. We conduct a detailed analysis of the customer's infrastructure to ensure optimal performance and quick deliveries.

Our Expertise

Helpdesk/Service Desk

Efficient IT-enabled Services (ITeS) and operations in today's ever-changing business environment can be a game-changer for business owners. Maintain uninterrupted productivity with the help of modern, technology-led helpdesk systems and remote infrastructure management services.

Cybage's helps simplify support processes to maximizing uptime. With a dedicated support structure that aligns with your goals, our experts can swiftly resolve issues and monitor proactive systems.

Benefit from our world-class infrastructure management services to experience a well-managed IT ecosystem, remote desktop administration, and IT service management (ITSM) that fosters innovation and minimizes downtime. Enhance your business efficiency with our personalized helpdesk/service desk solution today.

Network Operations Center

Partner with Cybage for seamless connectivity and proactive management. Our modern network infrastructure management services and network operations center provide optimal network performance through Level 1 incident management, addressing and resolving issues and minimizing disruptions.

Our Level 2 problem management team conducts detailed analysis to identify the root cause of misalignments and deficits and provides strategic solutions for long-term stability.

Detect anomalies and mitigate risks with our real-time monitoring. With our outstanding infrastructure management systems, we ensure resilient infrastructure that offers real-time alerts of network failures to avoid disruptions at any given time.

We adhere to the industry best practice framework - ITIL (Information Technology Infrastructure Library). By aligning with the ITIL principles, we consistently deliver world-class services to optimize efficiency and bolster your network's reliability. With Cybage's robust network operations center, connect your network seamlessly, minimizing downtime and enhancing productivity.

Server Management

Optimize your IT infrastructure with Cybage's server management and managed IT services. Our offerings include data center management and server operations. From server monitoring and rescue to security management, we deploy cutting-edge technology and industry best practices to safeguard your critical data.

We patch, proactively update, and secure your systems against potential vulnerabilities. Our expertise helps keep your servers running at their best while minimizing downtime and enhancing productivity.

Network Engineering

Our expert IT support team specializes in delivering top-notch remote infrastructure management solutions across a spectrum of critical functions. Our offerings include meticulous configuration and maintenance of network devices to innovative design and installation to ensure your network infrastructure operates seamlessly. We help you with smooth migration and upgradation of network devices, minimizing disruptions while enhancing performance with the help of our network infrastructure management services.

At Cybage, we understand the significance of security, and our services offer robust controls and monitoring mechanisms, guaranteeing a secure and efficient network environment. With our dedicated network engineering team, your organization is poised for a future-ready and resilient IT infrastructure.

DevOps

Cybage offers harmonious integration of your software development processes through its IT support services and processes to enhance collaborative and innovative processes. Partner with Cybage to experience the benefits of continuous integration and deployment, streamlining your development pipeline.

Our managed IT support services align development and IT operations with better collaboration. Cybage’s capabilities help implement robust processes and automation and optimize workflows to minimize downtime. With the help of Cybage’s remote infrastructure management, orchestrate a seamless journey, empowering your team to focus on innovation rather than operational hurdles.

Elevate your IT infrastructure with our DevOps expertise. Enhance your business outcomes by embracing a DevOps approach to accelerate your time to market. With continuous integration and deployment, let us transform your IT landscape, ensuring a future-ready, efficient, and collaborative environment.

Storage

Cybage specializes in customized setup and provisioning of storage solutions to ensure swift implementation. Our robust infrastructure management services and network storage services offer optimal performance and reliability. 

Our Network Attached Storage (NAS) solutions are designed for easy data access and sharing across your organization.

We help you setup simplified backup management, providing secure and automated data protection.

Database Administration

At Cybage, precision meets performance in the dynamic realm of IT. Partner with Cybage to utilize our our remote infrastructure management capabilities, capitalize on achieving smooth operations and unparalleled data administration across various domains. With incredible capacity management, enable real-time monitoring and troubleshooting. Cybage’s excellence-oriented technical support services, enhance your backup and recovery and achieve seamless DB migration and database tuning like never before. 
 

Resource Center

Success Stories
A Biometric Solutions Company Recorded 75% Effort Saving_Thumbnail
Product Engineering
Technology Solutions
Software & Hi-Tech
Product Engineering
Posted On: 21 March, 2024
A Biometric Solutions Company Saved 75% Effort With...
Our solutions enabled a seamless multiplatform, multi-device, and unified customer experience for a biometric…
Success Stories
Auto_retailer_private_label_candidates_analytics-01
Product Engineering
Technology Solutions
Product Engineering
Posted On: 21 March, 2024
A US-based Online Auto Parts Retailer Witnessed About 15%...
Enhanced website authoring experience and grew site visits through Sitefinity CMS implementation.
Success Stories
Cybage Facilitated a Global Marketing Firm Achieve a 34%_Thumbnail.
Customer Relationship Management (CRM)
Product Engineering
Posted On: 21 March, 2024
Cybage Facilitated a Global Marketing Firm Achieve a 34%...
Improved sales team efficiency, maintainability, and business visibility for maximum ROI
Success Stories
Developed a landowner registry for a statutory corporation.
Cloud
Product Engineering
Posted On: 21 March, 2024
Facilitated the Development of a Landowner Transparency...
Find out how Cybage assisted a terrestrial statutory corporation by developing a landowner transparency registry.
Success Stories
Cybage Designed and Managed Cloud and DevOps Operations
Cloud
Product Engineering
Posted On: 21 March, 2024
Cybage Designed & Managed Cloud & DevOps Operations for an...
Cybage developed cloud infrastructure and maintained cloud solutions for the leading multinational IT products and…
Success Stories
Cybage Integrated Bi Solutions_Thumbnail
Business Intelligence
Product Engineering
Posted On: 21 March, 2024
Integrated Power BI Solutions to Help a Cloud, Hybrid, & On...
Learn how Cybage enhanced data visualization and improved predictive sales visibility for a leading software…
Success Stories
Cybage Delivered Creative Analytics-thumbnail
Business Intelligence
Product Engineering
Posted On: 21 March, 2024
Cybage enabled a leading mobile in-app ‘Ad Networks’ to...
Creative analytics and product engineering for in-app video ads to better understand ad performance and optimize…
Success Stories
Helped in Providing Technical Support to the World’s Largest_Thumbnail
Support Services
Support & ReliAbility
Support Services
Posted On: 21 March, 2024
Helped in Providing Technical Support to the World’s Largest...
Learn how Cybage's technical support expertise was instrumental in turning around the revenue and CX conversations…
Success Stories
Cybage Ensured Effective Product Delivery for the World’s_Thumbnail.
Support Services
Support & ReliAbility
Support Services
Posted On: 21 March, 2024
Cybage Ensured Effective Product Delivery for the World’s...
Check out how Cybage's technical support vertical transformed the product experience for the world’s largest…
Success Stories
Cybage’s Automation Solutions Helped a Media Agency Enhance_Thumbnail
Support Services
Support & ReliAbility
Support Services
Posted On: 21 March, 2024
Cybage’s Automation Solutions Helped a Media Agency Enhance...
Cybage expertise in automation and digital transformation helped the programatic arm of one of the largest media…
White paper
Whitepaper_V2_Distribution
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Enhancing Travel Industry Distribution Strategies for...
Explore the evolution and impact of travel distribution, emerging technologies, and strategies for lasting success…
White paper
Whitepaper_V2_Integration_Thumbnail-01
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Unleashing the Power of Technology in the T&H Landscape
Learn more about the importance of integration strategies in the T&H industry for meeting the demands of tech-savvy…
White paper
Privacy Sandbox whitepaper for review-18
Digital Transformation
Media & Advertising
Ad Tech
Posted On: 5 August, 2024
Transforming the AdTech Industry With Google’s Privacy...
See how Google’s Privacy Sandbox protects user privacy by minimizing the use of third-party cookies.
White paper
NDC-Reshaping-Legacy-Business-Models-and-Beyond
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Travel & Hospitality
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Posted On: 20 March, 2024
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising…
White paper
RM-Existence-Threatened-Or-Gained-Opportunity
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue…
White paper
Convergence-of-Guest,-Brand,-and-Platform-Experience
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality…
White paper
Convergence-of-Guest-Brand-and-Platform-Experience-Part-3
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick…
White paper
Navigating-Customer-Satisfaction-with-Proactive-Support
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Retail
Posted On: 20 March, 2024
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer…
White paper
Fleet-Telematics-The-Future-of-Fleet-Management
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Supply Chain and Logistics
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance…
White paper
How-to-workflow-the-7-stages-of-your-asset-lifecycle
Service Now
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle…
8 min read
Blog
Brand Safety and Suitability in Media and Advertising
Brand Protection
Advertising Standards
Brand Integrity
Advertising Compliance
Ad Placement
Content Safety
Brand Strategy
By Purvi Tayal
Posted On: 19 November, 2024
Building Trust: Ensuring Brand Safety and Suitability in...
Overview: Setting the stage In the current scenario, your brand's reputation is more crucial than ever before. In…
7 min read
Blog
Supply-chain-automation
AI in Supply Chain
Supply Chain Automation
Predictive Analytics
Ecommerce
By Ravi Sharma
Posted On: 24 October, 2024
Supply Chain a Trillion Dollar Industry with AI Evolution
The supply chain industry, a billion-dollar behemoth, is on the verge of a significant transformation. As global…
6 min read
Blog
Software Development with Generative AI The Next Frontier in SDLC Evolution
Hi-tech
Generative AI
SDLC
Artificial Intelligence
By Raunaq Lalwani
Posted On: 12 September, 2024
Empowering Software Development with Generative AI: The Next...
Overview Gone are the days of clunky, siloed development processes. The future of technology is brimming with…
7 min read
Blog
Marketing with AI in 2024
AI
AI in marketing
digital marketing with AI
Digital Advertising
Machine Learning
By Susheel Kumar
Posted On: 17 June, 2024
Marketing in 2024 with AI: Tips, Tricks and Checklists
The marketing sector has undergone significant changes in recent years, greatly driven by technological disruptions…
10 min read
Blog
Healthcare and Lifesciences Technology Solutions
Healthcare
Healthcare Technology
Telehealth
Digital Therapeutics
AI in Healthcare
By Naeem Patel
Posted On: 7 June, 2024
Now and Future: Healthcare and Lifesciences Technology...
Today, the world of healthcare and life sciences technology is undergoing a seismic shift. AI is playing an…
6 min read
Blog
Adapting to changing Fintech Consulting landscape
Fintech
Payment Tech
Lending & Finance
Wealth & Crypto
Fintech Solutions
By Amit Patel
Posted On: 23 May, 2024
Adapting to the Future: FinTech's Influence on the Financial...
“The financial system is being rewired, and Fintech is the wire.” – Jim Marous, Fintech Author and Speaker…
7 min read
Blog
5 Strategies for Improving your Retail Customer Experience
Customer Experience
Retail Customer Experience
Omnichannel commerce
Customer centric
Customer responsiveness
By Rajesh Kumar Dubey
Posted On: 15 May, 2024
5 Winning Strategies to Enhance Your Retail Customer...
Customers today have more choices than ever before. Driven by the surge in online shopping and evolving customer…
2 min read
Blog
CybageDigital - Helps Brands SCORE Their Goal(s)
SCORE
Framework
Marketing
Advertising
Brand Strategy
Customer Engagement
Digital
Omnichannel
Customer Experience
By Amit Prabhu
Posted On: 21 March, 2024
CybageDigital - Helps Brands SCORE Their Goal(s)
CybageDigital is pleased to launch our S.C.O.R.E. framework to help brands achieve their goals by defining their…
2 min read
Blog
Cybage_Cloud_Blog_Cover
Amazon Web Services (AWS)
Microsoft Azure
and Google Cloud Platform (GCP)
Cloud
Cloud Computing
Cloud Migration
By Nitin Thorve
Posted On: 10 December, 2023
Seamless Cloud Migration: Navigating Complexity with Cybage
In an era where innovation is fueled by technological advancements, migrating to the cloud has emerged as a…
3 min read
Blog
Solutioning for Streamlined Returns Processes
WMS
Warehouse Management
Logistics
Supply chain and Logistics
By Ravi Sharma
Posted On: 27 February, 2023
Solutioning for Streamlined Returns Processes
Right on the heels of the peak seasons, businesses are doing everything they can to equip their supply chains with…
Partnerships and Alliances
Our Partners

Moving Forward,

With You


Sales and Services
Salesforce
Servicenow
Cloud
AWS
Azure
Google Cloud
Oracle Cloud
Enterprise Content Management
Adobe Experience Manager
Drupal
Sitecore
WMS
Korber
RPA
Automation Anywhere
Power Automate
UiPath

Explore Other Offerings

ITES & BPO Services

Technical and Application Support

Let's Get Moving!

Your purpose, our passion. Connect with us and let's make things happen.


Image
Lets-Get-Moving

I have read and agree to the Privacy Policy.