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Technical and Application Support

Overview

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Support Services Technical Application Support

In today's technology-driven world, organizations need dedicated technical support teams specializing in application management. At Cybage, we excel in providing both functional and technical expertise for creating user-friendly applications. Our technical support services offer a 360-degree connected experience and uninterrupted business operations. 

Our team can address all your support needs through emails, phone calls, and online chats. We cater to businesses of all sizes across industries, providing solutions for all levels of complexity from Tier 1 to Tier 3 support.

We are committed to establishing a streamlined and reliable process strategy that aligns with your core business objectives. Outsource your technical support services to us for better business growth.

Our Expertise

Product & Application Support

Cybage offers technical support services that guarantee application enablement and efficiency for various products and applications. We are your end-to-end application support partner. We help you to modernize your products and applications. We handle all your technical support needs, from performance to deployment management.

Technical Helpdesk

Cybage's IT helpdesk support services allow faster resolution time, gap management, efficient workflows, and so forth. We understand that today's customers have a low tolerance for disjointed customer support. Prompt and personalized support services are the game-changers in today's digital market.

Organizations need to be equipped and master the art and science of a diligent and intelligent support system that helps with incident and change management or service request management. Cybage experts combine user training and assistance, data, sophisticated analytics, and AI capabilities to personalize every customer support experience. We provide our clients with the best in technical helpdesk support.

Business Intelligence Platform & ETL

Intelligent data is the future of IT management and sustainability. Data can churn out the desired revenue, delight customers, and stay relevant in today's market. Cybage's tech support services help you build business intelligence platforms, and ETL helps you transform, reduce costs, mitigate risks, and improve decision-making.

Review, verify, and validate data and transform data with our data intelligence capabilities. With the help of our tech support services and business intelligence capabilities, we drive actionable decisions based on our hyper-personalized data and get the desired business results. Seamlessly migrate, review, verify, and validate data for result-oriented decisions. 
 

Resource Center

Tech integrations for biometric solutions
Product Engineering
Tech integrations for biometric solutions
Our solutions enabled a seamless multiplatform, multi-device, and unified customer experience for a biometric solutions provider.
Online Auto Parts Retailer
Product Engineering
Online Auto Parts Retailer
Enhanced website authoring experience and grew site visits through Sitefinity CMS implementation.
Meet expansion and scalability in one go
Product Engineering
Meet expansion and scalability in one go
Let's explore how choosing Snowflake data warehousing solution produced extraordinary results for a digital manufacturing platform.
Built a mature test automation solution
Product Engineering
Built a mature test automation solution
A mature test automation solution for a customer service experience provider led to 98% automation execution pass rate and 30% less regression hours.
Implemented a test automation solution for a business platform
Product Engineering
Implemented a test automation solution for a business platform
Know how Cybage helped a business intelligence platform by delivering a high-quality product in short release cycles.
Marketing Firm in the Finance Sector
Product Engineering
Marketing Firm in the Finance Sector
Improved sales team efficiency, maintainability, and business visibility for maximum ROI
Developed a landowner registry for a statutory corporation
Product Engineering
Developed a landowner registry for a statutory corporation
Find out how Cybage assisted a terrestrial statutory corporation by developing a landowner transparency registry.
Designed and managed cloud and DevOps operations
Product Engineering
Designed and managed cloud and DevOps operations
Cybage developed cloud infrastructure and maintained cloud solutions for the leading multinational IT products and services company
Cybage integrated Power BI Solutions
Product Engineering
Cybage integrated Power BI Solutions
Learn how Cybage enhanced data visualization and improved predictive sales visibility for a leading software company by integrating Power BI solutions.
Cybage enabled a leading mobile in-app ‘Ad Networks’ to optimize creative development
Product Engineering
Cybage enabled a leading mobile in-app ‘Ad Networks’ to optimize creative development
Creative analytics and product engineering for in-app video ads to better understand ad performance and optimize creative production.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Navigating Customer Satisfaction with Proactive Support
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer experiences!
Fleet Telematics - The Future of Fleet Management
Supply Chain and Logistics, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance between demand and supply.
How to workflow the 7 stages of your asset lifecycle
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle documented, automated, trusted, and integrated with other business systems.
Fighting Ad Fraud
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fighting Ad Fraud
The Association of National Advertisers (ANA) presumed that ad fraud would drop from $7.2 billion in 2016 to $6.5 billion in 2017, but the presumption was short lived when new facts started pouring in and defined a different tale altogether.
Data Management Platforms and AdTech
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Data Management Platforms and AdTech
This paper highlights features and applications of a DMP and business benefits it offers for AdTech player on the demand or supply side of the digital advertising value chain.
In-Memory Computing (IMC): Latest Evolving Trends and Developments
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
In-Memory Computing (IMC): Latest Evolving Trends and Developments
InMemory Computing (IMC) technologies can transform and simplify application architectures for use cases. This whitepaper examines the rapidly maturing landscape of InMemory Computing technologies.
RIM banner
Support Services, Remote InfrastructUre Management
RIM You Reduce Risk; We Secure, Stabilize, and Improve Performance
The majority of enterprises today are scrambling to digitally transform their IT infrastructure with new systems, applications, and even processes. This race comes in line with the rapid proliferation…
Generic-Blog
Retail, Cloud, Digital Transformation, Support Services, Tech & App Support
What’s the Fast Track To Perfect Digital Experiences?
Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers, and digitize business…
a multi-platform technolgy device
Product Engineering, Test Engineering
Multi-Platform Test Engineering
In today's competitive environment, software-driven businesses are looking for ways to consistently deliver good quality products and address changes based on customer experience and feedback. To…
Start to Success
Product Engineering
Plug N Play – Pods for Startups to Build Rapid Engineering Teams
What happens when you want spin faster than your own speed. You look for speed that helps you exceed your own expectations. Being a successful entrepreneur is a similar experience. You may be…
Client Testimonials

Hear From Our Customers

Cybage has helped us in many domains such as native mobile development and user experience for our team. We began with a small team initially, but quickly ramped up to work with multiple teams at Cybage.

Our association with Cybage went beyond the implementation part. Their expertise helped us in the supply chain management domain which we wanted to pursue.

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our product development department, and by doing that we can easily scale up performance.

Cybage has been a great partner to Cartparts.com for over 10 years by helping us with our staff augmentation and backend application development.

In the last 2+ years Cybage has played a pivotal role in re-platforming our technology stack for our flagship website redesign and search.

Thank You Cybage.

Often at Videology we work on cutting edge projects and what I was glad that the team at Cybage was always ramping up their skills which helps us put up good solutions.

Michael Meyer talks about how Rate Highway Inc. has learned, and become a better company in their domain by working with Cybage. The many services that Cybage offers, makes it stand out among others. "Attention to our needs, learning our products and processes has been a huge differentiating factor", says Michael.

Ten years of relationship speaks volumes. The relationship with Cybage has grown stronger and we look forward to continue the happy alliance.

We chose Cybage as the software partner and we had an accelerated growth. The highly efficient team of architects and engineers at Cybage provided us constant support. Cybage excels in executing the process and is well-structured.

Cybage team is a part of our company. Our 9 year old relationship with Cybage has consistently brought efficiency in our process and functioning.

Cybage has proven to be consistently reliable since our partnership began. Cybage has put extra efforts for our scalability. They bring the right talent for the right work.

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Our Partners

Moving Forward,

With You


Sales and Services
Salesforce/
Servicenow/
Cloud
AWS/
Azure/
Google
Oracle
Enterprise Content Management
Adobe
Drupal/
Sitecore/
WMS
Korber/
RPA
Automation
Power
UiPath/

Explore Other Offerings

Remote Infrastructure Management (RIM)

ITES & BPO Services

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Industries we cater to

Moving with the Times, 
Moving with You


Media & Advertising
Software & Hi-Tech
Travel & Hospitality
Retail
Supply Chain & Logistics
Healthcare & Life Sciences
FinTech

Let's Get Moving!

Your purpose, our passion. Connect with us and let's make things happen.


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