Skip to main content

Salesforce

Innovating Your Customer Experience

Overview

Customers seek businesses bolstered with cloud-based customer relationship management software and intelligent expertise. Cybage Salesforce offers solutions that are dynamically customizable according to changing industry and business requirements.

While you focus on your business, our Salesforce CRM consulting experts handle your Salesforce CRM consulting needs comprehensively by ensuring you get valuable returns on your technological investments—from strategy to execution.

Our solutions are customized to meet the changing requirements of your industry and business

What We Do

Manual sales processes, opaque pipelines, and rigid and non-customizable systems are some of the biggest challenges businesses face in delivering seamless customer experiences. As a 'Salesforce Silver Consulting Partner,' Cybage can help your business leverage Salesforce Sales Cloud by integrating it with your legacy system. Sales representatives can make more thoughtful decisions while saving time and money by automating manual workflows.

As a Salesforce Silver Consulting Partner, we make service convenient and drive accurate interactions by empowering agents with a 360-degree view of the customer. Our Salesforce Service Cloud Consultants team provides the right tools to solve complex problems and deliver unparalleled customer success. Cybage’s innovative CRM services help you find better leads and invest your time in valuable prospects.

Accelerate your channel sales by developing a robust community for your business. Using the Salesforce community cloud, we build custom solutions for customers, partners, and employees. Our strategic consulting will create your community roadmap by identifying goals and features. With Salesforce Community Cloud, your business will experience reduced service calls, auto-escalated services, direct access to customer accounts, and engaging brand experience.

Growing customer influence has diluted traditional product and service-oriented distinction, making organizations orchestrate accurate conversations across all customer touchpoints. As a Salesforce Silver Consulting Partner, our Salesforce Marketing Cloud consulting team will connect the dots and you can get a single-pane view of the customer for executing intelligent marketing campaigns and delivering tailored messages across all channels. Our team of experts can empower your marketing teams to accomplish various marketing tasks easily and spend more time on innovation.

Custom app development helps improve and transform business processes. It is beneficial when standard Salesforce functionality falls short or when there's a need to recognize distinct feature extensions. Our team uses its domain knowledge and technical expertise to develop Salesforce Managed package applications. Businesses can customize the apps for internal use or publish them on Salesforce AppExchange to earn revenue. We also help with private AppExchange app development specific to your organization. Our team will assist you with app consultation and development, which can be lightning and mobile-ready.

Organizations use multiple systems to implement specific business processes and end-to-end customer experience. Integrating these systems helps combine many data sets to draw new insights, add flexibility, and improve operations. It also provides data availability across multiple systems for better business decision-making. Our team helps implement Salesforce Integration with other systems or apps seamlessly using web services and Extract Load Transfer (ETL) tools so that the users can work more efficiently and smartly.

Salesforce offers various cloud platforms with standard/in-built functionality. Sometimes, though, your business requires customization to meet your specific needs. Let our certified team of developers and consultants help your organization fulfill the customization needs by understanding your business goals in detail and building a custom solution using Force.com and LWC Salesforce for better user experience and adoption.

The power of Salesforce Analytics lies in how you create and use powerful insights to drive business actions. Our team will assist you in building reports and salesforce analytics dashboards that will help your organization gain insights about various organization parameters with the help of AI.

Become lightning ready with Cybage as your Salesforce Lightning Consultant and harness the power of the Salesforce Lightning Platform to build intelligent apps, automate business processes, and integrate data seamlessly. Salesforce Lightning, an experience platform and ecosystem that improves productivity is a game changer for your business. In the evolution of technology and innovation, organizations need business apps to enhance workflow productivity, not just redundant data entries. We deliver excellence while helping enterprises with Lightning Ready apps when rolling out customized strategies to optimize your user engagement.

Resource Center

Success Stories
Online Photography Platform_AR_VR_ML.
Technology Solutions
Salesforce
Posted On: 22 March, 2024
Cybage Helped a Startup Become a Leading Provider of Imagery...
Helped a startup become a leading provider of imagery in the Digital Marketing and Advertising space.
Success Stories
Payments_company_Salesforce_marketing_automation
Technology Solutions
Salesforce
Posted On: 22 March, 2024
A Payments Provider Witnessed Surge in Their Marketing...
Fueled their marketing campaign response rate through marketing automation with Salesforce.
Success Stories
A Renowned eCommerce Leader Achieved Enhanced Customer_Thumbnail.
Technology Solutions
Salesforce
Posted On: 22 March, 2024
A Renowned eCommerce Leader Achieved Enhanced Customer...
Streamlined query resolution from dynamic Salesforce implementation enables an online provider to deliver a…
Success Stories
Consolidation_of_Siloed Systems_Drives_ Customer_Satisfaction.
Technology Solutions
Salesforce
Platform & Integrations
Posted On: 22 March, 2024
Cybage Helped a Leader in Marketing Performance to Drive...
A global leader in marketing achieves enhanced brand loyalty by establishing consistent and standardized customer…
Success Stories
Multinational-conglomerate-company
Service Now
Platform & Integrations
Posted On: 21 March, 2024
A Japanese Group Witnessed 30% Improvement In Sales...
Reduced its IT support costs by 30% with a full suite of our ServiceNow integrated business and technical solutions
White paper
Whitepaper_V2_Distribution
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Enhancing Travel Industry Distribution Strategies for...
Explore the evolution and impact of travel distribution, emerging technologies, and strategies for lasting success…
White paper
Whitepaper_V2_Integration_Thumbnail-01
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Unleashing the Power of Technology in the T&H Landscape
Learn more about the importance of integration strategies in the T&H industry for meeting the demands of tech-savvy…
White paper
Privacy Sandbox whitepaper for review-18
Digital Transformation
Media & Advertising
Ad Tech
Posted On: 5 August, 2024
Transforming the AdTech Industry With Google’s Privacy...
See how Google’s Privacy Sandbox protects user privacy by minimizing the use of third-party cookies.
White paper
NDC-Reshaping-Legacy-Business-Models-and-Beyond
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Travel & Hospitality
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Posted On: 20 March, 2024
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising…
White paper
RM-Existence-Threatened-Or-Gained-Opportunity
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue…
White paper
Convergence-of-Guest,-Brand,-and-Platform-Experience
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality…
White paper
Convergence-of-Guest-Brand-and-Platform-Experience-Part-3
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick…
White paper
Navigating-Customer-Satisfaction-with-Proactive-Support
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Retail
Posted On: 20 March, 2024
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer…
White paper
Fleet-Telematics-The-Future-of-Fleet-Management
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Supply Chain and Logistics
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance…
White paper
How-to-workflow-the-7-stages-of-your-asset-lifecycle
Service Now
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle…
8 min read
Blog
Brand Safety and Suitability in Media and Advertising
Brand Protection
Advertising Standards
Brand Integrity
Advertising Compliance
Ad Placement
Content Safety
Brand Strategy
By Purvi Tayal
Posted On: 19 November, 2024
Building Trust: Ensuring Brand Safety and Suitability in...
Overview: Setting the stage In the current scenario, your brand's reputation is more crucial than ever before. In…
7 min read
Blog
Supply-chain-automation
AI in Supply Chain
Supply Chain Automation
Predictive Analytics
Ecommerce
By Ravi Sharma
Posted On: 24 October, 2024
Supply Chain a Trillion Dollar Industry with AI Evolution
The supply chain industry, a billion-dollar behemoth, is on the verge of a significant transformation. As global…
6 min read
Blog
Software Development with Generative AI The Next Frontier in SDLC Evolution
Hi-tech
Generative AI
SDLC
Artificial Intelligence
By Raunaq Lalwani
Posted On: 12 September, 2024
Empowering Software Development with Generative AI: The Next...
Overview Gone are the days of clunky, siloed development processes. The future of technology is brimming with…
7 min read
Blog
Marketing with AI in 2024
AI
AI in marketing
digital marketing with AI
Digital Advertising
Machine Learning
By Susheel Kumar
Posted On: 17 June, 2024
Marketing in 2024 with AI: Tips, Tricks and Checklists
The marketing sector has undergone significant changes in recent years, greatly driven by technological disruptions…
10 min read
Blog
Healthcare and Lifesciences Technology Solutions
Healthcare
Healthcare Technology
Telehealth
Digital Therapeutics
AI in Healthcare
By Naeem Patel
Posted On: 7 June, 2024
Now and Future: Healthcare and Lifesciences Technology...
Today, the world of healthcare and life sciences technology is undergoing a seismic shift. AI is playing an…
6 min read
Blog
Adapting to changing Fintech Consulting landscape
Fintech
Payment Tech
Lending & Finance
Wealth & Crypto
Fintech Solutions
By Amit Patel
Posted On: 23 May, 2024
Adapting to the Future: FinTech's Influence on the Financial...
“The financial system is being rewired, and Fintech is the wire.” – Jim Marous, Fintech Author and Speaker…
7 min read
Blog
5 Strategies for Improving your Retail Customer Experience
Customer Experience
Retail Customer Experience
Omnichannel commerce
Customer centric
Customer responsiveness
By Rajesh Kumar Dubey
Posted On: 15 May, 2024
5 Winning Strategies to Enhance Your Retail Customer...
Customers today have more choices than ever before. Driven by the surge in online shopping and evolving customer…
2 min read
Blog
CybageDigital - Helps Brands SCORE Their Goal(s)
SCORE
Framework
Marketing
Advertising
Brand Strategy
Customer Engagement
Digital
Omnichannel
Customer Experience
By Amit Prabhu
Posted On: 21 March, 2024
CybageDigital - Helps Brands SCORE Their Goal(s)
CybageDigital is pleased to launch our S.C.O.R.E. framework to help brands achieve their goals by defining their…
2 min read
Blog
Cybage_Cloud_Blog_Cover
Amazon Web Services (AWS)
Microsoft Azure
and Google Cloud Platform (GCP)
Cloud
Cloud Computing
Cloud Migration
By Nitin Thorve
Posted On: 10 December, 2023
Seamless Cloud Migration: Navigating Complexity with Cybage
In an era where innovation is fueled by technological advancements, migrating to the cloud has emerged as a…
3 min read
Blog
Solutioning for Streamlined Returns Processes
WMS
Warehouse Management
Logistics
Supply chain and Logistics
By Ravi Sharma
Posted On: 27 February, 2023
Solutioning for Streamlined Returns Processes
Right on the heels of the peak seasons, businesses are doing everything they can to equip their supply chains with…
Client Testimonials

Hear From Our Customers

Explore Other Expertise

Microsoft Dynamics 365

Let's Get Moving!

Your purpose, our passion. Connect with us and let's make things happen.


Image
Lets-Get-Moving

I have read and agree to the Privacy Policy.