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Documentation and Training

Creating immersive experiences.

Overview

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Product Engineering Documentation & Training

Creating documentation and embracing continuous learning are crucial for thriving in the ever-evolving realm of digital product development. We understand the significance of documentation and comprehensive training to facilitate the integration and utilization of digital solutions.  

At Cybage, we provide Documentation and Training services to equip organizations with the knowledge and competencies needed for excellence. 

With our proficiency in technical documentation services, design, and training delivery, we design user-friendly documents and captivating training modules customized to meet your specific requirements. Whether it involves user manuals, API documentation or interactive training sessions we ensure clarity, precision and accessibility to empower your teams in mastering your products with confidence. 

Our adept team specializes in producing concise and engaging documentation tailored to your distinct needs. From user manuals to guides, we guarantee that your stakeholders have access to the information required for maximizing the value of your products. 

Furthermore, our e-learning solutions offer immersive training experiences that facilitate seamless on-boarding processes as well as continuous skill enhancement. 

Choose Cybage for Documentation and Training services that promote user adoption rates boost productivity levels and cultivate long-term success.

Our Expertise

Our Documentation and Training services are meticulously crafted to empower your teams with the knowledge and resources needed to maximize the value of your products.

Technical content capabilities include: 

  1. Documentation Strategy Consultation: We create a comprehensive documentation strategy suitable to your product and audience. We assess your requirements, recommend best practices, and outline a roadmap for effective documentation management. 
  2. End-User Documentation: We are proficient in developing all forms of documentation that are consumed by end users across various industries. Here are the end-user documents we specialize in: 
  • Installation Guide 
  • Online Help (ToolTip Help, Bubble Help, Mobile Help) 
  • Product Guides (User Manual, In-app Guide, Quick Reference Guide, How-to Guides, FAQs) 
  • Release Notes  
  • KB Articles 
  1. Technical Documentation: We create, manage, and comprehensively deliver technical information about your products and services. Our expertise in technical documentation spans across:   
  • Interactive API Documentation 
  • SDK Documentation 
  • Deployment Guide 
  • Database Administrator Guide 
  • Command-Line Reference Guide 
  • Configuration Guide  

 

Learning content capabilities include:

  1. Blended Learning: We combine learning methods to create a well-rounded educational experience for learners to grasp concepts effectivelyOur learning strategy encompasses a range of methods:   
  • Web Based Training 
  • Instructor Led Training 
  • Simulation 
  • PPT Deck 
  • Tutorial
  1. Multimedia: We create impactful multimedia content across platforms and formats through our software applications, design concepts, storytelling methods, and user experience approach. Our interactive media solutions include:   
  • Infomercial, Video Demo, Game-based Demo, Text-based animation, Illustrations, Interactive PDF 
  • Video Demos 
  • Game-based Demos 
  • Text-based Animations 
  • Illustrations 
  • Interactive PDFs 
  1. Microlearning: We offer a variety of teaching methods in one setting to boost understanding, memory retention, and engaging learners. Our condensed learning expertise include:  
  • Short Video 
  • Interactive Video 
  • Infographics 
  • Whiteboard Animations 

Our Approach

At Cybage, we understand the critical role of clear and comprehensive documentation and training in adopting and utilizing digital solutions. Our approach is thorough and proficient, keeping learning at the core of our documentation and training solutions.    

  • We conduct needs assessment to understand the documentation and training requirements of the organization and its stakeholders.  
  • Our content development consists of comprehensive and user-friendly documentation, including user manuals, technical guides, FAQs, and troubleshooting resources.
  • By developing interactive learning modules, we create engaging and interactive trainings that facilitate effective knowledge transfer and skill development
  • Incorporating multimedia elements, such as videos, animations, and simulations, helps us enhance the learning experience and retention. 
  • We implement robust Learning Management Systems (LMS) platforms for managing and delivering e-learning content, tracking learner progress, and assessing performance. 
  • Tailoring documentation and training solutions helps us meet the target audience's needs, preferences, and learning objectives. 
  • Through continuous improvement, we iteratively refine, and update documentation and training material based on user feedback, industry best practices, and evolving business requirements.
  • We ensure that documentation and training content is accessible to all users, including those with disabilities, and we localize content to cater to diverse linguistic and cultural audiences. 

Resource Center

Tech integrations for biometric solutions
Product Engineering
Tech integrations for biometric solutions
Our solutions enabled a seamless multiplatform, multi-device, and unified customer experience for a biometric solutions provider.
Online Auto Parts Retailer
Product Engineering
Online Auto Parts Retailer
Enhanced website authoring experience and grew site visits through Sitefinity CMS implementation.
Meet expansion and scalability in one go
Product Engineering
Meet expansion and scalability in one go
Let's explore how choosing Snowflake data warehousing solution produced extraordinary results for a digital manufacturing platform.
Built a mature test automation solution
Product Engineering
Built a mature test automation solution
A mature test automation solution for a customer service experience provider led to 98% automation execution pass rate and 30% less regression hours.
Implemented a test automation solution for a business platform
Product Engineering
Implemented a test automation solution for a business platform
Know how Cybage helped a business intelligence platform by delivering a high-quality product in short release cycles.
Marketing Firm in the Finance Sector
Product Engineering
Marketing Firm in the Finance Sector
Improved sales team efficiency, maintainability, and business visibility for maximum ROI
Developed a landowner registry for a statutory corporation
Product Engineering
Developed a landowner registry for a statutory corporation
Find out how Cybage assisted a terrestrial statutory corporation by developing a landowner transparency registry.
Designed and managed cloud and DevOps operations
Product Engineering
Designed and managed cloud and DevOps operations
Cybage developed cloud infrastructure and maintained cloud solutions for the leading multinational IT products and services company
Cybage integrated Power BI Solutions
Product Engineering
Cybage integrated Power BI Solutions
Learn how Cybage enhanced data visualization and improved predictive sales visibility for a leading software company by integrating Power BI solutions.
Cybage enabled a leading mobile in-app ‘Ad Networks’ to optimize creative development
Product Engineering
Cybage enabled a leading mobile in-app ‘Ad Networks’ to optimize creative development
Creative analytics and product engineering for in-app video ads to better understand ad performance and optimize creative production.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Navigating Customer Satisfaction with Proactive Support
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer experiences!
Fleet Telematics - The Future of Fleet Management
Supply Chain and Logistics, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance between demand and supply.
How to workflow the 7 stages of your asset lifecycle
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle documented, automated, trusted, and integrated with other business systems.
Fighting Ad Fraud
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fighting Ad Fraud
The Association of National Advertisers (ANA) presumed that ad fraud would drop from $7.2 billion in 2016 to $6.5 billion in 2017, but the presumption was short lived when new facts started pouring in and defined a different tale altogether.
Data Management Platforms and AdTech
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Data Management Platforms and AdTech
This paper highlights features and applications of a DMP and business benefits it offers for AdTech player on the demand or supply side of the digital advertising value chain.
In-Memory Computing (IMC): Latest Evolving Trends and Developments
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
In-Memory Computing (IMC): Latest Evolving Trends and Developments
InMemory Computing (IMC) technologies can transform and simplify application architectures for use cases. This whitepaper examines the rapidly maturing landscape of InMemory Computing technologies.
a multi-platform technolgy device
Product Engineering, Test Engineering
Multi-Platform Test Engineering
In today's competitive environment, software-driven businesses are looking for ways to consistently deliver good quality products and address changes based on customer experience and feedback. To…
Start to Success
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Plug N Play – Pods for Startups to Build Rapid Engineering Teams
What happens when you want spin faster than your own speed. You look for speed that helps you exceed your own expectations. Being a successful entrepreneur is a similar experience. You may be…
Client Testimonials

Hear From Our Customers

Cybage has helped us in many domains such as native mobile development and user experience for our team. We began with a small team initially, but quickly ramped up to work with multiple teams at Cybage.

Our association with Cybage went beyond the implementation part. Their expertise helped us in the supply chain management domain which we wanted to pursue.

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our product development department, and by doing that we can easily scale up performance.

Cybage has been a great partner to Cartparts.com for over 10 years by helping us with our staff augmentation and backend application development.

In the last 2+ years Cybage has played a pivotal role in re-platforming our technology stack for our flagship website redesign and search.

Thank You Cybage.

Often at Videology we work on cutting edge projects and what I was glad that the team at Cybage was always ramping up their skills which helps us put up good solutions.

Michael Meyer talks about how Rate Highway Inc. has learned, and become a better company in their domain by working with Cybage. The many services that Cybage offers, makes it stand out among others. "Attention to our needs, learning our products and processes has been a huge differentiating factor", says Michael.

Ten years of relationship speaks volumes. The relationship with Cybage has grown stronger and we look forward to continue the happy alliance.

We chose Cybage as the software partner and we had an accelerated growth. The highly efficient team of architects and engineers at Cybage provided us constant support. Cybage excels in executing the process and is well-structured.

Cybage team is a part of our company. Our 9 year old relationship with Cybage has consistently brought efficiency in our process and functioning.

Cybage has proven to be consistently reliable since our partnership began. Cybage has put extra efforts for our scalability. They bring the right talent for the right work.

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Our Partners

Moving Forward,

With You


Sales and Services
Salesforce/
Servicenow/
Cloud
AWS/
Azure/
Google
Oracle
Enterprise Content Management
Adobe
Drupal/
Sitecore/
WMS
Korber/
RPA
Automation
Power
UiPath/

Explore Other Offerings

Concept & Ideation

Research, Design & Development

Test Engineering

Sustained Engineering

Re-Engineering

Migration

Support & Relaibility

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Industries we cater to

Moving With The Times, Moving With You


Travel & Hospitality
Healthcare & Life Sciences
Software & Hi-Tech
Retail
Supply Chain & Logistics
Media & Advertising
FinTech

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