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Airlines

Turbocharge the ROI of Your Airlines Business with the Right Technology

Overview

Airline businesses can take off successfully when they partner with experienced technology mavericks. Cybage has enormous experience in airline industry technology and revenue management. With the help of our expertise in airline technology solutions, you can enhance customer experience and operational efficiency and improve existing processes. As a part of our airline digital transformation solutions, our team strategizes personalized solutions based on current trends.
With continuous advancement of IT services for airlines, companies are transitioning from traditional applications to modern airline technology and adopting the NDC (New Distribution Capability) standard. This gives airlines greater control over customer data and allows them to sell additional services conveniently through various channels.
Cybage has a wealth of experience in the airline retail transformation services working with key players in NDC for over a decade. We can help you optimize pricing algorithms to expand your reach to multiple airlines. We assist startups in developing passenger service systems (PSS) and provide green field development support to help them establish themselves early on. We have enhanced airline booking engines by integrating hotel and car inventories, offering comprehensive travel packages to corporate clients.
 

Our Expertise

Our integrated airline technology solutions help connect your CRM to booking engines, loyalty programs, and personalized communication channels. 

  • Nurture relationships by automatically sending targeted offers and streamlining post-flight feedback. 

Our airline technology solutions unlock first-class integrations with industry giants like ARC, GDS, and various OTAs, expanding your reach without adding complexity. 

  • Cybage experts can help you to update your inventory instantly across multiple platforms, attracting bookings through diverse channels without manual effort. 
  • Get real-time updates, streamlined operations, and maximized visibility. 

Our airline industry solutions empower you to take control of your reputation management. 

  • We integrate advanced sentiment analysis tools that help you track online conversations, identify potential PR crises, and help craft proactive responses.

Unleash the power of data-driven decision-making with a next-generation Central Reservation System (CRS) with the help of Cybage’s airline digital transformation solutions. 

  • Get a unified platform that seamlessly manages bookings, generates insightful reports, and applies dynamic rules engines to optimize your inventory and pricing.

Our airline technology solutions expertise can help empower your mid-office and back-office teams with a dynamic support portal. 

  • Get a centralized hub integrating ticketing systems, revenue management tools, and operational data in a user-friendly interface.
  • Access real-time information, and automate routine tasks quickly.

Cybage’s airline digital transformation solutions and IT services for airlines help unlock the power of ticketing automation through high-end airline technology software. 

  • Streamline reservation workflows, automate repetitive tasks, and reduce errors Cybage’s AI-powered solutions.
  • From automated fare calculations and self-service check-in to instant ticket refunds and proactive luggage tracking, we help you optimize operational costs.

Resource Center

Improved customer satisfaction with 99% SLA
Travel & Hospitality
Improved customer satisfaction with 99% SLA
A market-leading technology provider of the global airline industry with an international customer base representing more than 25% of global BPs achieved commercial success with our ultra-modern suite of technology solutions.
Southeast Asia's largest bed bank achieves 15% revenue surge
Travel & Hospitality
Southeast Asia's largest bed bank achieves 15% revenue surge
The client is the largest bed bank operating in Southeast Asia for retail travel agents. The requirement was to comprehensively enhance their booking experience, increase revenue, and improve margins.
Transformed legacy central reservation system
Travel & Hospitality
Transformed legacy central reservation system
Enhanced system using new technology and architecture with modernized user interface to enhance customer experience for a leading hospitality technology provider of data-driven, cloud-based solutions.
Leading revenue solutions provider maximizes airline business
Travel & Hospitality
Leading revenue solutions provider maximizes airline business
Created custom algorithms for a technology leader in innovative solutions for sales effectiveness, pricing effectiveness, rebate management, and revenue management systems across the globe.
100% success in guest tracking and handling
Travel & Hospitality
100% success in guest tracking and handling
A luxury hotel chain headquartered in Toronto with over 100 hotels spread across 30 countries achieved 100% success in tracking and handling guest requests and improved in rating from 5 to 8 for individual hotels.
Revenue Optimized for a Hospitality Tech Provider
Travel & Hospitality
Revenue Optimized for a Hospitality Tech Provider
A trusted partner for hotel chains across the globe was equipped with BI tools for demand, rate, guest and agency analytics that facilitated central management of revenue for all the properties.
Services enhanced for US-based car rental enterprise
Travel & Hospitality
Services enhanced for US-based car rental enterprise
Created a scraping service framework for the 4th largest car rental company in the U.S. Built an automation console to manage jobs that monitored base rate and provide rate suggestions..
Enhanced services for a leading event technology provider
Travel & Hospitality
Enhanced services for a leading event technology provider
Upgraded the legacy platform architecture for a leading meetings and events technology provider to make it scalable and support business expansion across global geographies.
Equipped a leading event organizer with digital services
Travel & Hospitality
Equipped a leading event organizer with digital services
Delivered rich digital streaming content for a leading event organizer and provided support to enrich virtual experience of attendees to boost user engagement and interaction.
Enabling Hotels Guest Profiling for Better Personalization
Travel & Hospitality
Enabling Hotels Guest Profiling for Better Personalization
A leading consolidator of Hotel, Rail and Attraction from Europe seeks a partner for sustenance of their applications.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Convergence of Guest, Brand, and Platform Experience| Part 2
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 2
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Transforming Travel & Hospitality with RPA
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Transforming travel & hospitality with RPA
Exploring Automation's Impact on Travel & Hospitality with RPA Transformation.
Travel & Hospitality, Artificial Intelligence, Data Analytics & AI/ML
Flying High With Technology - The Airline’s Road to Recovery
In 2020, the airline industry's revenue totaled $328 billion, a mere 40 percent of the year before. The sector is projected to remain small for the foreseeable future with traffic not returning to…
Travel & Hospitality
The Art of Upselling, Cross-Selling & Everything in Between
As the travel and hospitality industry has also jumped onto the personalization bandwagon, guest preferences are no more one-dimensional. Hospitality brands and marketing leaders are taking surface…

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