Every organization leverages enterprise systems of some kind. These could be as ubiquitous as employee benefit administration platforms or as specialized as bankruptcy management systems. Other department platforms such as human resources, finance, tax management, and administration are often integrated with such enterprise solutions. These solutions could either be used by a specialized staff, accessed by an enterprise-wide audience, or even offered as a managed service to its customers of varied kind and size. Customer experience is the key to such modern-day solutions, along with reliability and accuracy. Such systems are expected to support a high degree of automation and integration, allowing significantly reduced data entry overheads, which are integral to overall operational efficiency and success.
Enterprise FinTech solutions need to evolve to reflect stakeholder expectations constantly. The user experience often demands a digitally native solution strategy for platforms targeted toward enterprise-wide groups. That such a solution needs to possess a high degree of reliability and accuracy would be a trite assertion. A crucial challenge faced by platform vendors involves integrating other enterprise systems, often with shaky interface specifications or vendor support. These integrations make the process of onboarding a client arduous and cost intensive.
