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Success Story

Services:
  • Product Engineering
  • Technology Solutions

Achieved Notable Cost Efficiency and Revenue Uplift for a Cross-border FinTech Solutions Provider Through Process Optimization and Scalable Automation

FinTech
Posted On: 14 May, 2025

About the Client

The client is headquartered in USA and is a leading digital financial services provider.

It is focused  on enabling secure and seamless international money transfers by prioritizing trust, transparency, and affordability.

It serves millions of customers with its fast, low-cost remittance services and ensures compliance and security in cross-border transactions.

The client provides its services in over 30 countries and supports money transfers in more than 170 countries across 100 currencies.

Business Needs | Enhance Global Remittance

The client’s primary requirement was to promote the scaling of money movement and to integrate expanding payout (GNIE ) and pay-in (PINE) capabilities to ensure seamless transactions.

Additionally, the client wanted us to improve its operational efficiency by enhancing live partner support (GNO)  for real-time issue resolution.

Further, the client relied on our seasoned team to optimize cost and revenue by reducing operational costs and taking steps to increase the transaction volume.

With a focus on compliance and reliability, the client aimed to enhance transaction success rates, optimize the PDP, and meet regulatory standards.

The client sought automation solutions from our expert team to modernize its technology by employing cloud-enabled scalable solutions for increased efficiency.

Solutions | Driving the FinTech Innovation

We enhanced fund disbursement and debit transactions with improved APIs for seamless banking integrations and processing.

We also carried out integration and certification of global partners to expand the reach and support.

With our extensive experience in the FinTech domain, we improved the transaction rates, reduced Cost of Goods Sold (COGS), and enabled scalable solutions for a smooth global expansion.

To deliver seamless and secure transactions, we focused on strengthening fraud controls ensuring regulatory adherence, and proactive monitoring.

Our automation experts utilized AWS cloud solutions and CI/CD practices to boost scalability, reliability, and accelerate feature deployment.

Business Impact | Optimized Operations

Our consistent efforts to boost revenue and cost savings successfully optimized COGS and transaction efficiency.

We effectively lowered failure rates in both payout and pay-in processes.

We ensured smooth operations by providing relentless support for quicker resolution of issues.

Our automation solutions improved reliability and strengthened delivery commitments resulting in achieving wider  market reach with scalable infrastructure. 

Technology Stack

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