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Customer Relationship Management (CRM)

Driving customer delight, one solution at a time.

Overview

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CRM

 

In today’s era of cut-throat competition, building enduring relationships with your customers is imperative. We implement and customize your Customer Relationship Management (CRM) system to empower your sales, marketing, and customer service teams to manage all your customer interactions effectively.

At Cybage, we integrate CRM consulting solutions to address evolving customer expectations, as simply acquiring and retaining customers is no longer enough. Digitizing and automating customer data allows you to boost your ROI by optimizing your marketing strategies, reducing sales cycles, and improving engagement throughout the customer journey.

We assist you in selecting the optimal CRM platform by gaining a deeper understanding of your business requirements. Our certified CRM consultants then configure, install, and customize the platform to seamlessly interact with your current systems.

Move with us as we help you forge deeper connections through sophisticated customer interactions.

Our Expertise


 Salesforce
Salesforce
Salesforce
Cybage is a certified Salesforce partner, offering comprehensive implementation, customization, and integration services to optimize your Salesforce instance and empower your teams.
 Microsoft Dynamics 365
Microsoft Dynamics 365
Microsoft Dynamics 365
Leverage Cybage's expertise to implement and customize Microsoft Dynamics 365, a powerful CRM platform that integrates with other Microsoft products effortlessly.

Resource Center

Success Stories
Built a Feature-rich, Easy-to-adapt Stacked Solution on-Thumbnail.
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Built a Feature-rich, Easy-to-adapt Stacked Solution on...
Built a Microsoft Dynamics Solution for CRM to achieve 50% plus user satisfaction. Enabled a CRM organization to…
Success Stories
Helped a US-based 3PL Vendor Develop an End-to-end Solution_Thumbnail
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Helped a US-based 3PL Vendor Develop an End-to-end Solution...
Learn how Cybage engaged with a USA-based third-party logistics service provider to develop a comprehensive UI that…
Success Stories
Developed MS Dynamics CRM 2011-powered CCRM 2.0 System to_Thumbnail.
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Developed MS Dynamics CRM 2011-powered CCRM 2.0 System to...
Learn how Cybage developed an MS Dynamics powered CRM system to boost performance of a global communication and…
Success Stories
Cybage Helped Consultancy With CRM
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Helped an IT Consulting Company Meet the Unique Needs of...
Developed and deployed an effective CRM solution for a leading IT consulting company to boost productivity…
Success Stories
Customized a CRM for a Tenant Referencing Services Company_Thumbnail.
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Customized a CRM for a Tenant Referencing Services Company...
Customized the MS CRM 2013 offering one of the most advanced, accurate, and easy-to-use referencing workflow system…
Success Stories
Cybage Built a Feature-rich, Easy-to-adapt, Stacked Solution_Thumbnail
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Cybage Built a Feature-rich, Easy-to-adapt, Stacked Solution...
Implemented a centralized CRM system with multi-region and multi-currency support for a leading US-based market…
Success Stories
Cybage Designed a Single Sign-On (SSO) Platform for a Large
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
Cybage Designed a Single Sign-On (SSO) Platform for a Large...
Cybage built an SSO platform that ensured a smooth login for users accessing the multiple services offered by a…
Success Stories
80% Surge in Session Management and Automation for a Global_Thumbnail
Technology Solutions
Microsoft Dynamics
Posted On: 22 March, 2024
80% Surge in Session Management and Automation for a Global...
Developed and deployed an effective CRM solution for a leading IT consulting company to boost productivity…
Success Stories
Online Photography Platform_AR_VR_ML.
Technology Solutions
Salesforce
Posted On: 22 March, 2024
Cybage Helped a Startup Become a Leading Provider of Imagery...
Helped a startup become a leading provider of imagery in the Digital Marketing and Advertising space.
Success Stories
Payments_company_Salesforce_marketing_automation
Technology Solutions
Salesforce
Posted On: 22 March, 2024
A Payments Provider Witnessed Surge in Their Marketing...
Fueled their marketing campaign response rate through marketing automation with Salesforce.
White paper
Whitepaper_V2_Distribution
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Enhancing Travel Industry Distribution Strategies for...
Explore the evolution and impact of travel distribution, emerging technologies, and strategies for lasting success…
White paper
Whitepaper_V2_Integration_Thumbnail-01
Technology Solutions
Travel & Hospitality
Distribution
Posted On: 12 August, 2024
Unleashing the Power of Technology in the T&H Landscape
Learn more about the importance of integration strategies in the T&H industry for meeting the demands of tech-savvy…
White paper
Privacy Sandbox whitepaper for review-18
Digital Transformation
Media & Advertising
Ad Tech
Posted On: 5 August, 2024
Transforming the AdTech Industry With Google’s Privacy...
See how Google’s Privacy Sandbox protects user privacy by minimizing the use of third-party cookies.
White paper
NDC-Reshaping-Legacy-Business-Models-and-Beyond
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Travel & Hospitality
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Posted On: 20 March, 2024
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising…
White paper
RM-Existence-Threatened-Or-Gained-Opportunity
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue…
White paper
Convergence-of-Guest,-Brand,-and-Platform-Experience
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality…
White paper
Convergence-of-Guest-Brand-and-Platform-Experience-Part-3
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Travel & Hospitality
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick…
White paper
Navigating-Customer-Satisfaction-with-Proactive-Support
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Retail
Posted On: 20 March, 2024
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer…
White paper
Fleet-Telematics-The-Future-of-Fleet-Management
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Supply Chain and Logistics
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance…
White paper
How-to-workflow-the-7-stages-of-your-asset-lifecycle
Service Now
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Product Engineering
Technology Solutions
Artificial Intelligence
Platform & Integrations
Digital Transformation
Support Services
Posted On: 20 March, 2024
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle…
8 min read
Blog
Brand Safety and Suitability in Media and Advertising
Brand Protection
Advertising Standards
Brand Integrity
Advertising Compliance
Ad Placement
Content Safety
Brand Strategy
By Purvi Tayal
Posted On: 19 November, 2024
Building Trust: Ensuring Brand Safety and Suitability in...
Overview: Setting the stage In the current scenario, your brand's reputation is more crucial than ever before. In…
7 min read
Blog
Supply-chain-automation
AI in Supply Chain
Supply Chain Automation
Predictive Analytics
Ecommerce
By Ravi Sharma
Posted On: 24 October, 2024
Supply Chain a Trillion Dollar Industry with AI Evolution
The supply chain industry, a billion-dollar behemoth, is on the verge of a significant transformation. As global…
6 min read
Blog
Software Development with Generative AI The Next Frontier in SDLC Evolution
Hi-tech
Generative AI
SDLC
Artificial Intelligence
By Raunaq Lalwani
Posted On: 12 September, 2024
Empowering Software Development with Generative AI: The Next...
Overview Gone are the days of clunky, siloed development processes. The future of technology is brimming with…
7 min read
Blog
Marketing with AI in 2024
AI
AI in marketing
digital marketing with AI
Digital Advertising
Machine Learning
By Susheel Kumar
Posted On: 17 June, 2024
Marketing in 2024 with AI: Tips, Tricks and Checklists
The marketing sector has undergone significant changes in recent years, greatly driven by technological disruptions…
10 min read
Blog
Healthcare and Lifesciences Technology Solutions
Healthcare
Healthcare Technology
Telehealth
Digital Therapeutics
AI in Healthcare
By Naeem Patel
Posted On: 7 June, 2024
Now and Future: Healthcare and Lifesciences Technology...
Today, the world of healthcare and life sciences technology is undergoing a seismic shift. AI is playing an…
6 min read
Blog
Adapting to changing Fintech Consulting landscape
Fintech
Payment Tech
Lending & Finance
Wealth & Crypto
Fintech Solutions
By Amit Patel
Posted On: 23 May, 2024
Adapting to the Future: FinTech's Influence on the Financial...
“The financial system is being rewired, and Fintech is the wire.” – Jim Marous, Fintech Author and Speaker…
7 min read
Blog
5 Strategies for Improving your Retail Customer Experience
Customer Experience
Retail Customer Experience
Omnichannel commerce
Customer centric
Customer responsiveness
By Rajesh Kumar Dubey
Posted On: 15 May, 2024
5 Winning Strategies to Enhance Your Retail Customer...
Customers today have more choices than ever before. Driven by the surge in online shopping and evolving customer…
2 min read
Blog
CybageDigital - Helps Brands SCORE Their Goal(s)
SCORE
Framework
Marketing
Advertising
Brand Strategy
Customer Engagement
Digital
Omnichannel
Customer Experience
By Amit Prabhu
Posted On: 21 March, 2024
CybageDigital - Helps Brands SCORE Their Goal(s)
CybageDigital is pleased to launch our S.C.O.R.E. framework to help brands achieve their goals by defining their…
2 min read
Blog
Cybage_Cloud_Blog_Cover
Amazon Web Services (AWS)
Microsoft Azure
and Google Cloud Platform (GCP)
Cloud
Cloud Computing
Cloud Migration
By Nitin Thorve
Posted On: 10 December, 2023
Seamless Cloud Migration: Navigating Complexity with Cybage
In an era where innovation is fueled by technological advancements, migrating to the cloud has emerged as a…
3 min read
Blog
Solutioning for Streamlined Returns Processes
WMS
Warehouse Management
Logistics
Supply chain and Logistics
By Ravi Sharma
Posted On: 27 February, 2023
Solutioning for Streamlined Returns Processes
Right on the heels of the peak seasons, businesses are doing everything they can to equip their supply chains with…
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