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Customer Relationship Management (CRM)

Driving customer delight, one solution at a time.

Overview

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CRM

 

In today’s era of cut-throat competition, building enduring relationships with your customers is imperative. We implement and customize your CRM system to empower your sales, marketing, and customer service teams to manage all your customer interactions effectively.

At Cybage, we integrate CRM solutions to address evolving customer expectations, as simply acquiring and retaining customers is no longer enough. Digitizing and automating customer data allows you to boost your ROI by optimizing your marketing strategies, reducing sales cycles, and improving engagement throughout the customer journey.

We assist you in selecting the optimal CRM platform by gaining a deeper understanding of your business requirements. Our certified CRM consultants then configure, install, and customize the platform to seamlessly interact with your current systems.

Move with us as we help you forge deeper connections through sophisticated customer interactions.

Our Expertise


 Salesforce
Salesforce
Cybage is a certified Salesforce partner, offering comprehensive implementation, customization, and integration services to optimize your Salesforce instance and empower your teams.
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 Microsoft Dynamics 365
Microsoft Dynamics 365
Leverage Cybage's expertise to implement and customize Microsoft Dynamics 365, a powerful CRM platform that integrates with other Microsoft products effortlessly.
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Resource Center

Cybage Stacked Solution Microsoft Dynamics
Microsoft Dynamics
Cybage Stacked Solution Microsoft Dynamics
Built a Microsoft Dynamics Solution for CRM to achieve 50% plus user satisfaction. Enabled a CRM organization to achieve over 60% efficiency in device tracking and over 50% technician accuracy using barcodes and QR codes.
Cybage Developed MS Dynamics XRM Solution
Microsoft Dynamics
Cybage Developed MS Dynamics XRM Solution
Learn how Cybage engaged with a USA-based third-party logistics service provider to develop a comprehensive UI that enhanced productivity and enriched UX.
Cybage Developed MS Dynamics CRM
Microsoft Dynamics
Cybage Developed MS Dynamics CRM
Learn how Cybage developed an MS Dynamics powered CRM system to boost performance of a global communication and utility service provider.
Cybage Helped Consultancy With CRM
Microsoft Dynamics
Cybage Helped Consultancy with CRM
Developed and deployed an effective CRM solution for a leading IT consulting company to boost productivity, increase visibility, and lower the overall costs
Cybage Customized CRM
Microsoft Dynamics
Cybage Customized CRM
Customized the MS CRM 2013 offering one of the most advanced, accurate, and easy-to-use referencing workflow system for UK's leading tenant referencing company with over 20 years of industry.
Cybage Built Feature Rich Stacked Solution
Microsoft Dynamics
Cybage Built Feature Rich Stacked Solution
Implemented a centralized CRM system with multi-region and multi-currency support for a leading US-based market research agency and an operating unit for a reputed global research firm.
Cybage Designed SSO Platform
Microsoft Dynamics
Cybage Designed SSO Platform
Cybage built an SSO platform that ensured a smooth login for users accessing the multiple services offered by a large media house
Cybage Unified System Operational Processes
Microsoft Dynamics
Cybage Unified System Operational Processes
Developed and deployed an effective CRM solution for a leading IT consulting company to boost productivity, increase visibility, and lower the overall costs
Online Startup Platform
Salesforce
Online Startup Platform
Helped a startup become a leading provider of imagery in the Digital Marketing and Advertising space.
Payments And Transactions Company
Salesforce
Payments And Transactions Company
Fueled their marketing campaign response rate through marketing automation with Salesforce.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Navigating Customer Satisfaction with Proactive Support
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer experiences!
Fleet Telematics - The Future of Fleet Management
Supply Chain and Logistics, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance between demand and supply.
How to workflow the 7 stages of your asset lifecycle
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle documented, automated, trusted, and integrated with other business systems.
Fighting Ad Fraud
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fighting Ad Fraud
The Association of National Advertisers (ANA) presumed that ad fraud would drop from $7.2 billion in 2016 to $6.5 billion in 2017, but the presumption was short lived when new facts started pouring in and defined a different tale altogether.
Data Management Platforms and AdTech
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Data Management Platforms and AdTech
This paper highlights features and applications of a DMP and business benefits it offers for AdTech player on the demand or supply side of the digital advertising value chain.
In-Memory Computing (IMC): Latest Evolving Trends and Developments
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
In-Memory Computing (IMC): Latest Evolving Trends and Developments
InMemory Computing (IMC) technologies can transform and simplify application architectures for use cases. This whitepaper examines the rapidly maturing landscape of InMemory Computing technologies.
connected care for healthcare
Connected care, Platform & Integrations
Connected Care Building a Better Future for Healthcare
Patients and physicians have now experienced the power of connected health, making virtual visits and remote patient monitoring the standard. These solutions are however just the tip of this connected…
Client Testimonials

Hear From Our Customers

Cybage has helped us in many domains such as native mobile development and user experience for our team. We began with a small team initially, but quickly ramped up to work with multiple teams at Cybage.

Our association with Cybage went beyond the implementation part. Their expertise helped us in the supply chain management domain which we wanted to pursue.

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our product development department, and by doing that we can easily scale up performance.

Cybage has been a great partner to Cartparts.com for over 10 years by helping us with our staff augmentation and backend application development.

In the last 2+ years Cybage has played a pivotal role in re-platforming our technology stack for our flagship website redesign and search.

Thank You Cybage.

Often at Videology we work on cutting edge projects and what I was glad that the team at Cybage was always ramping up their skills which helps us put up good solutions.

Michael Meyer talks about how Rate Highway Inc. has learned, and become a better company in their domain by working with Cybage. The many services that Cybage offers, makes it stand out among others. "Attention to our needs, learning our products and processes has been a huge differentiating factor", says Michael.

Ten years of relationship speaks volumes. The relationship with Cybage has grown stronger and we look forward to continue the happy alliance.

We chose Cybage as the software partner and we had an accelerated growth. The highly efficient team of architects and engineers at Cybage provided us constant support. Cybage excels in executing the process and is well-structured.

Cybage team is a part of our company. Our 9 year old relationship with Cybage has consistently brought efficiency in our process and functioning.

Cybage has proven to be consistently reliable since our partnership began. Cybage has put extra efforts for our scalability. They bring the right talent for the right work.

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Our Partners

Moving Forward,

With You


Sales and Services
Salesforce/
Servicenow/
Cloud
AWS/
Azure/
Google
Oracle
Enterprise Content Management
Adobe
Drupal/
Sitecore/
WMS
Korber/
RPA
Automation
Power
UiPath/

Explore Other Offerings

Enterprise Content Management (ECM)

Enterprise Mobility

ServiceNow

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Industries we cater to

Moving With The Times, Moving With You


Travel & Hospitality
Healthcare & Life Sciences
Software & Hi-Tech
Retail
Supply Chain & Logistics
Media & Advertising
FinTech

Let's Get Moving!

Your purpose, our passion. Connect with us and let's make things happen.


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