The client sought to transform transcription operations through a secure, scalable platform that automate workflows and streamline media asset management. They aimed to:
- Develop an integrated web platform to automate transcription and related workflows, including client onboarding, typist recruitment, training, and retention.
- Upgrade the Windows-based legacy platform and automate manual processes to improve efficiency and reduce lead times.
- Support multiple user roles and categories with tailored functionalities to manage workflows effectively.
- Enable structured task management and asset processing for both media and non-media files.
- Consolidate asset intake into a single secure channel with authenticated access to prevent data leaks.
- Handle customer invoicing and remote user payments seamlessly.
Cybage built an AWS-enabled media platform that modernized workflows, optimized asset processing, and enabled seamless system integration. We helped the client:
- Migrate from a legacy Windows-based platform to a cloud-enabled solution leveraging AWS serverless architecture for enhanced reliability, security, and scalability.
- Centralize media asset storage with access restricted through authentication mechanisms.
- Implement role-based authorization to govern feature usage and asset access.
- Automate key workflows such as asset intake and job creation to enhance operational efficiency.
- Integrate a connector for the legacy platform to maintain business continuity during the transition phase.
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