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Microsoft Dynamics 365

Empowering Connections, Amplifying Results.

Overview

Cybage excels at providing end-to-end CRM solutions to businesses by powering through with a holistic view of every customer experience. Our CRM experts help your business enhance your end-user customer experience by delivering flexible technology designs, CRM implementation, development, and integration. As a Microsoft Dynamics 365 partner, we ensure personalized and efficient CRM solutions for your business needs.

As a sales solution provider, we focus on automating your sales pipelines to enhance efficiency and productivity. We implement automated case management, define case precedent for proper tracking, and adopt advanced reporting and dashboards to improve system efficiency. We unify customer information, automate features such as lead scoring and customizable email templates, and create personalized customer journeys. Leveraging CRM as a custom development platform, you can rapidly develop solutions tailored to your needs and configure or build custom line-of-business (LOB) applications.

What We Do

As a Microsoft Dynamics 365 Sales Partner, we ensure that your business reaps the benefit of sales CRM by automating your system. Simplified automated sales and quotation processes, customized opportunity processes, and advanced reporting improve system efficiency and productivity while saving time and money.

We ensure that your business reaps the benefits of Dynamics CRM services through system automation. Automated case management, defining case precedence for proper tracking, routing cases to the appropriate team, advanced reporting, and dashboard all improve system efficiency and reduce service lead time and cost.

As a Microsoft Dynamics 365 marketing partner, we create a seamless experience for your customers and keep you informed about all their interactions — their responses to your marketing campaigns or their conversations with your sales team.

The XRM framework allows you to configure and build custom line-of-business (LOB) applications that complete the remaining percentage of requirements. With deep expertise across the Microsoft stack and proven project methodology, Cybage helps your business implement a successful XRM solution.

Resource Centre

Assisted-a-global-technology-leader-in-integrating-social-media-capabilities-into-a-centralized-fundraising-platform-boosting-donations
FinTech
Boosted global tech leader’s donations via social media Integration
Discover how Cybage assisted a global technology leader in boosting donations by integrating social media into a centralized fundraising platform.
Techdata Thumbnail
RPA, RPA Bot Implementation Services, Technology Solutions
Implemented RPA bots to streamline and automate labor-intensive business operations
Check out how Cybage implemented RPA bots to streamline and automate labor-intensive business operations with unparalleled productivity and accuracy.
FinTech Case Study
FinTech
Assisted a leading payments and transactional services provider to optimize its processes
Here’s how Cybage assisted a leading payments and transactional services provider handle 2.5 million transactions monthly.
Leaders in online reputation management
Digital Transformation, Digital Marketing
Leaders in online reputation management
Let's learn how Cybage's cutting-edge marketing and technology solutions revved up a major hotel giant’s revenue and brand awareness quotient and delivered 100% end-to-end customer experiences.
Improved customer satisfaction with 99% SLA
Travel & Hospitality
Improved customer satisfaction with 99% SLA
A market-leading technology provider of the global airline industry with an international customer base representing more than 25% of global BPs achieved commercial success with our ultra-modern suite of technology solutions.
Southeast Asia's largest bed bank achieves 15% revenue surge
Travel & Hospitality
Southeast Asia's largest bed bank achieves 15% revenue surge
The client is the largest bed bank operating in Southeast Asia for retail travel agents. The requirement was to comprehensively enhance their booking experience, increase revenue, and improve margins.
Transformed legacy central reservation system
Travel & Hospitality
Transformed legacy central reservation system
Enhanced system using new technology and architecture with modernized user interface to enhance customer experience for a leading hospitality technology provider of data-driven, cloud-based solutions.
Leading revenue solutions provider maximizes airline business
Travel & Hospitality
Leading revenue solutions provider maximizes airline business
Created custom algorithms for a technology leader in innovative solutions for sales effectiveness, pricing effectiveness, rebate management, and revenue management systems across the globe.
100% success in guest tracking and handling
Travel & Hospitality
100% success in guest tracking and handling
A luxury hotel chain headquartered in Toronto with over 100 hotels spread across 30 countries achieved 100% success in tracking and handling guest requests and improved in rating from 5 to 8 for individual hotels.
Revenue Optimized for a Hospitality Tech Provider
Travel & Hospitality
Revenue Optimized for a Hospitality Tech Provider
A trusted partner for hotel chains across the globe was equipped with BI tools for demand, rate, guest and agency analytics that facilitated central management of revenue for all the properties.
NDC: Reshaping Legacy Business Models and Beyond
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
NDC: Reshaping Legacy Business Models and Beyond
Radical changes in the evolving and demanding aviation industry due to the low-cost business model and the rising oil prices put massive pressure on the network carriers to reduce their costs.
RM Existence - Threatened Or Gained Opportunity
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
RM Existence - Threatened Or Gained Opportunity?
The hospitality industry is heavily relied on technology and data to make the best strategic decisions and Revenue Management is at the core of this tech-revolution.
Convergence of Guest, Brand, and Platform Experience
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience
This paper is an analysis of the present-day situation of the COVID disruption, transformation of the hospitality landscape and the changing paradigm of the customer perspective.
Convergence of Guest, Brand, and Platform Experience| Part 3
Travel & Hospitality, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Convergence of Guest, Brand, and Platform Experience| Part 3
This paper explores the dynamics of the hospitality sector under numerous environments. It gives a quick situational analysis of the COVID disruption, transformation of the hospitality landscape, and multi-dimensional viewpoints of key stakeholders.
Navigating Customer Satisfaction with Proactive Support
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer experiences!
Fleet Telematics - The Future of Fleet Management
Supply Chain and Logistics, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fleet Telematics - The Future of Fleet Management
Telematics gives you end-to-end visibility and control of your fleet assets to help strike the right balance between demand and supply.
How to workflow the 7 stages of your asset lifecycle
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
How to workflow the 7 stages of your asset lifecycle
Every organization with physical IT assets has a hardware lifecycle. The question is, how well is your lifecycle documented, automated, trusted, and integrated with other business systems.
Fighting Ad Fraud
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Fighting Ad Fraud
The Association of National Advertisers (ANA) presumed that ad fraud would drop from $7.2 billion in 2016 to $6.5 billion in 2017, but the presumption was short lived when new facts started pouring in and defined a different tale altogether.
Data Management Platforms and AdTech
Media & Advertising, Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
Data Management Platforms and AdTech
This paper highlights features and applications of a DMP and business benefits it offers for AdTech player on the demand or supply side of the digital advertising value chain.
In-Memory Computing (IMC): Latest Evolving Trends and Developments
Product Engineering, Technology Solutions, Artificial Intelligence, Platform & Integrations, Digital Transformation, Support Services
In-Memory Computing (IMC): Latest Evolving Trends and Developments
InMemory Computing (IMC) technologies can transform and simplify application architectures for use cases. This whitepaper examines the rapidly maturing landscape of InMemory Computing technologies.
Adapting to changing Fintech Consulting landscape
FinTech, Enterprise Fintech Solutions, Lending & Finance, Payment Tech, Wealth & Crypto
Adapting to the Future: FinTech's Influence on the Financial Sector
“The financial system is being rewired, and Fintech is the wire.” – Jim Marous, Fintech Author and Speaker Technologies that deal with finances have been around for a long time. However, in recent…
5 Strategies for Improving your Retail Customer Experience
Retail, Integrated Commerce Enablement, Retail Product Engineering, Retail Transformation
5 Winning Strategies to Enhance Your Retail Customer Experience with Technology
Customers today have more choices than ever before. Driven by the surge in online shopping and evolving customer expectations, the retail landscape is dramatically transforming. Amid a vast array of…
CybageDigital - Helps Brands SCORE Their Goal(s)
Media & Advertising, Advertising & Marketing
CybageDigital - Helps Brands SCORE Their Goal(s)
CybageDigital is pleased to launch our S.C.O.R.E. framework to help brands achieve their goals by defining their digital strategy; identifying personas and creating advanced audience segments…
Cybage_Cloud_Blog_Cover
Software & Hi-Tech
Seamless Cloud Migration: Navigating Complexity with Cybage
In an era where innovation is fueled by technological advancements, migrating to the cloud has emerged as a cornerstone of modern business strategy. Yet, this pivotal shift is not devoid of its intricacies. Let's embark on a journey through the three fundamental stages of cloud migration – understanding the challenges embedded within, unveiling the meticulous process, and exploring how Cybage's capabilities can be harnessed for a seamless transition.
streamlined return process.
Supply Chain and Logistics
Solutioning for Streamlined Returns Processes
Right on the heels of the peak seasons, businesses are doing everything they can to equip their supply chains with improved efficiency. Every year through the highs and lows of the shopping cycle and…
IoT banner
Supply Chain and Logistics, Data Warehousing and Business Intelligence, WMS
The Formula for Efficiency IoT-Driven Warehouse Management
Greater visibility into Supply Chains is vital for effective warehouse management. IoT offers considerable scope for implementation in the arena from the beginning to when a shipment reaches end…
A women exploring a digital device
Retail, Digital Transformation
Total Experience - How Wearable Can Enhance the Mall Experience
As the pandemic slows down and we learn to live with it, weekend recreation and shopping are steadily returning to normal. The last 2 years have forced enterprises to innovate and leverage automation…
RIM banner
Support Services, Remote InfrastructUre Management
RIM You Reduce Risk; We Secure, Stabilize, and Improve Performance
The majority of enterprises today are scrambling to digitally transform their IT infrastructure with new systems, applications, and even processes. This race comes in line with the rapid proliferation…
connected care for healthcare
Connected care, Platform & Integrations, Healthcare & Life Sciences
Connected Care Building a Better Future for Healthcare
Patients and physicians have now experienced the power of connected health, making virtual visits and remote patient monitoring the standard. These solutions are however just the tip of this connected…
RealTech Blog - Cybage Software
Technology Solutions
Layout of the Future: Promising Trends in RealTech
At this decade's start, mortgage rates saw historic lows. But in 2021, housing demand far exceeded the supply, causing market margins to increase exponentially. What do these trends mean for the…
Client Testimonials

Hear From Our Customers

At Cority, we've entrusted Cybage with our requirements for over three years. Their unwavering dedication to fulfilling our requirements, procuring top-tier talent, and navigating complex projects, such as our ergonomics solution migration has been exceptional. We wholeheartedly endorse their services.

Cybage has helped us in many domains such as native mobile development and user experience for our team. We began with a small team initially, but quickly ramped up to work with multiple teams at Cybage.

Our association with Cybage went beyond the implementation part. Their expertise helped us in the supply chain management domain which we wanted to pursue.

Our relation with Cybage is one of equality. We perceive Cybage as an extension of our product development department, and by doing that we can easily scale up performance.

Cybage has been a great partner to Cartparts.com for over 10 years by helping us with our staff augmentation and backend application development.

In the last 2+ years Cybage has played a pivotal role in re-platforming our technology stack for our flagship website redesign and search.

Thank You Cybage.

Often at Videology we work on cutting edge projects and what I was glad that the team at Cybage was always ramping up their skills which helps us put up good solutions.

Michael Meyer talks about how Rate Highway Inc. has learned, and become a better company in their domain by working with Cybage. The many services that Cybage offers, makes it stand out among others. "Attention to our needs, learning our products and processes has been a huge differentiating factor", says Michael.

Ten years of relationship speaks volumes. The relationship with Cybage has grown stronger and we look forward to continue the happy alliance.

We chose Cybage as the software partner and we had an accelerated growth. The highly efficient team of architects and engineers at Cybage provided us constant support. Cybage excels in executing the process and is well-structured.

Cybage team is a part of our company. Our 9 year old relationship with Cybage has consistently brought efficiency in our process and functioning.

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