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Winning in the AI Era: Agentic Commerce and the Reinvention of Digital Retail

Retail is moving beyond digital experiences toward intelligent, autonomous operations. This feature article captures key perspectives from Ashwin Parmar, EVP – Media & Advertising, Cybage Software, on the emergence of agentic commerce and how AI-driven systems impact retail operations and customer experiences. The article explores the opportunities, risks, and governance frameworks that will define the next era of retail transformation.

To know more, click on the link: Agentic Commerce: How AI Is Transforming the Future of Retail Operations | Daily Pioneer 

About Cybage Software Pvt. Ltd.

Cybage is a global technology consulting company specialising in outsourced product engineering. With over 30 years of experience, Cybage partners with leading conglomerates to build cloud-native platforms that modernize legacy systems, enhance digital products, and streamline enterprise workflows. They have a keen focus on delivery excellence, driven by their proprietary AI-first workforce management platform, ExcelShore®. With 7,500+ professionals, Cybage supports 250+ active clients across industries including media, travel, retail & logistics, healthcare and FinTech.