Overview
Mapping a customer's journey is more manageable than it sounds; however, no two customer journeys are alike, and it takes a seasoned professional to discern the nuances.
With Cybage's retail transformation consulting services, embark on your digital retail journey to design and deliver connected customer experiences that drive engagement and revenue. Backed by a robust integrated commerce enablement strategy, Cybage's retail transformation consulting services help its clients integrate multiple channels to deliver innovative brand experiences.
Partner with Cybage for a seamless transformation journey from discovery, consultations, operations, and delivery to support services. We help global retailers chart their transformative journeys in the least disruptive fashion.
Our Expertise
- Create unique identities and brand reputations with Cybage's deep domain expertise. Establish an exclusive digital identity and achieve market differentiations with uniquely tailored strategies. Identify your target audience with our robust brand plan, enhance customer reach, and elevate revenue generation.
- Increase your ROI with effective search and navigation. Reach your customers with seamless channels and hyper-connectivity. Deliver end-to-end commerce enablement and solutions and a consistent service experience across all sales channels and shape the future of retail technology.
- Drive holistic growth by leveraging a contemporary framework that offers better visibility at every level of the digital lifecycle. Provide seamless customer experience where it matters the most—the front end.
- Achieve cohesive sales channels, a robust retail channel strategy backed by innovative architecture, and scale it on demand. Move towards a unified commerce landscape seamlessly.
- Develop and customize commercial commerce platforms.
- Headless Commerce - Bespoke microservice platform creation to seamlessly integrate with homegrown or commercial custom back-office systems.
- Build tailor-made and commercial back-office solutions that are robust and scalable to support your retail business.
- Understanding the customer's journey is necessary in today's digitally-enabled world. Every touchpoint, interaction, and shopping experience shapes customers' purchase decisions and builds brand loyalty.
- At Cybage, we help global retailers chart their customer journeys and navigate the intricacies of individual consumer paths with minimal disruption to their existing operations. Map your consumer Journey with Cybage’s digital transformation in retail.
Resource Center
Success Stories
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Accelerated Customer Support Response via Automation for a…
Learn how Cybage accelerated customer support response via automation for a major restaurant operations solutions…
Success Stories
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Revamped a Leading Australian Retailer’s Marketing Strategy…
Discover how Cybage led marketing strategies for a top Australian retailer, driving a 66.84% boost in organic…
Success Stories
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Spearheaded Digital Retail Transformation for a Global…
Find out how Cybage drove the digital retail transformation for a global fashion brand, and help enhance its…
Success Stories
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Built An Engaging Progressive Web App That Helped in 15%…
Helped with tech-outsourcing of the backend application development. In addition to the broad development benefit…
Success Stories
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Developed E-Procurement B2B Solution Using EDI for…
Integrated web solutions and JD Edwards ERP system with buyers through Electronic Data Interchange (EDI) for a…
Success Stories
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Cybage Performed POS Solution Development and Maintenance…
Designed solutions to enable food retailers in supermarkets, convenience stores, and other retail market sectors to…
Success Stories
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Cybage Created a Sophisticated SAP Solution to Empower a…
Learn how Cybage used the SAP Cluster solution to assure high production system availability for a leading tech…
Success Stories
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Re-engineered and Migrated a Magento-based E-commerce…
Get to know how Cybage re-engineered and migrated an e-commerce solution to SAP Hybris.
Success Stories
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Cybage Revamped the Magento-based Solution for a Leading…
Understand how Cybage helped a Kuwait-based electronics retailer revamp its Magento-based commerce solution.
Success Stories
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Cybage's Custom App Development Maximized Sales for a…
Integration of multiple payment modes enables a retail platform provider to boost business opportunities.
White paper
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20 March, 2024
Navigating Customer Satisfaction with Proactive Support
This paper explores how quick and innovative support enables seamless performance, powering enhanced customer…
White paper
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20 March, 2024
Redefine Retail with RPA a Leap Towards New Industry...
This paper depicts the complete story of automation. We start by looking at the big picture of automation at Cybage…
7 min read
Blog
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15 May, 2024
5 Winning Strategies to Enhance Your Retail Customer...
Customers today have more choices than ever before. Driven by the surge in online shopping and evolving customer…
5 min read
Blog
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1 June, 2022
Total Experience - How Wearable Can Enhance the Mall...
As the pandemic slows down and we learn to live with it, weekend recreation and shopping are steadily returning to…
4 min read
Blog
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7 April, 2022
What’s the Fast Track To Perfect Digital Experiences?
Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps…
3 min read
Blog
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10 June, 2021
The Rapid Proliferation of eCommerce: Lessons Learned from...
COVID-19 led to a near-simultaneous shutdown of the global economy, with retail among the severely impacted. In…
3 min read
Blog
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27 July, 2020
Embracing Digital Transformation in Retail
PWA & AMPs Think Mobile First Our internet usage is evolving every day and so are the number of internet users…
4 min read
Blog
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18 February, 2020
How Advanced Digital Technologies Deliver Immersive Consumer...
In this era of ‘Retail 2.0’, the lines between virtual and real are gradually blurring, with customers seeking…
6 min read
Blog
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27 November, 2019
Shaping The Trends Of Enterprise Technology For 2020
Over the past few years, there have been various emerging technology advancements creating disruption in the…
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