The client is a leading digital healthcare solutions provider operating across Australia and the UK.
Working closely with national health bodies such as NHS and Medicare, the client offers clinical and practice management systems to streamline healthcare integrations, digital care delivery, and adherence to the national standards.
The client offers its integrated solutions across Electronic Health Records (EHRs), prescriptions, billing, patient scheduling, vaccination management, integrations and compliance.
The client was looking to introduce new features to support its business objectives and regulatory compliance requirements.
These would help the client enhance its clinical and revenue cycle; optimize medication, e-prescription, telehealth, labs/imaging, and payment workflows for better efficiency and care delivery.
Furthermore, the client required to improve efficiency of its data capture tasks during flu drives.
For this, it was important to streamline the vaccination workflows with simplified steps and intuitive UI.
The client sought integrations to support claims for government, private, veterans and worker’s compensation claims.
For streamlined patient bookings and schedules, the client wanted us to design and implement a robust scheduling system.
On the communication front, the client wanted to make communication consistent with opt-in opt-out preference management.
Lastly, the client sought ongoing support for its legacy care plan management application.
We implemented a comprehensive vaccine management system with an intuitive UI to manage and track vaccination and streamline workflows.
To optimize patient appointments and communication, we designed and deployed a module with the opt-in/opt-out preference settings.
We improved the clinical and RCM modules with enhanced functionalities within the client's healthcare platform.
We integrated new features and functionalities to support the optimized workflows across medications, e-prescription, telehealth, lab/imaging and payment modules.
Our team provided vital support to the client’s care management application and portal to determine feedback, performance metrics and mortality reporting.
By automating deployment using CI/CD pipelines, we streamlined releases and improved time-to-market.
Our solutions helped the client onboard over 500 sites across 100 organizations onto the vaccine management system.
The designed vaccination management system recorded 250k vaccination jabs.
The client achieved 100% compliance with NHS UK.
We streamlined the recording of COVID-19 and flu vaccinations in the application to under 60 seconds with a simple five-step process.
We successfully delivered optimized workflows while minimizing administrative tasks, enhancing patients’ clinical experience, and improving client engagement.
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