The client is a U.S. based company that provides advanced occupational health solutions.
The firm specializes in catering to employees across oil and gas, construction, healthcare, manufacturing, retail, transportation, and other industries.
Key service offerings include 24*7 OSHA-trained nurse case managers, proactive prevention programs, and support through its digital platform.
The client aimed to improve its digital healthcare applications with extended features to serve its end users and meet the evolving stakeholder requirements in a better way.
This included enhancing the functionalities of key platforms such as employee health management app, medical record system, and digital check-in solution.
The client sought support for its ongoing development cycles with manual testing for new sprint features and regressing testing to ensure platform stability.
Additionally, the client wanted to create and update SSRS reports, optimize stored procedures, and develop Power BI dashboards based on product and business needs.
Our team utilized latest technologies like SignalR, caching techniques, and optimizing the existing features with faster response time and more feature releases to stakeholders and end customers to implement the new features across the applications.
We handled 50+ releases spread across a year.
Our rebranding experts worked on rebranding the medical application to diversify from the older functionalities created to support employee health management during COVID.
As a part of this exercise, we transformed the look and feel of the application and integrated functionalities to support case creation, injury reporting, medication support and case tracking.
To promote self-service for customer onboarding, we developed and deployed a new tool to help potential customers onboard quickly to the platform.
With robust testing services and QA, we enhanced the client’s releasing testing framework.
We developed and optimized both new and existing business reports accessed by the client’s customers.
These reports provide critical insights into employee health trends, case types, and compliance metrics, enabling customers to make informed decisions around budgeting and workforce support for occupational health initiatives.
With our healthcare IT solutions, we successfully achieved release stability ensuring consistent release quality with minimal rollbacks for all three digital healthcare applications in production.
Our solutions enhanced real-time communication by implementing event posting in Microsoft Teams for nurse status messages.
We developed a dedicated message handler on the backend for Azure functions, ensuring scalability.
We reduced the customer onboarding time by 50% with a self-serve tool, ensuring a richer customer experience.
We significantly boosted the API response time and enhanced the UI efficiency.
These collective efforts resulted in over 95% success rates in end-to-end automation tests.
