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Platform Consolidation for a Global Leader in Enterprise Asset Management

Software & Hi-Tech
Posted On: 27 February, 2025

About the Client

  • The leading facilities management solution provider operates across the globe. Their rapid, inorganic growth brought together a diverse technology landscape and disparate processes, creating a need for greater operational efficiency, collaboration, and scalability. The client’s strategic vision aimed to unify its platforms, teams, and organizational culture.

Business Needs

  • The client faced multiple challenges stemming from their fragmented ecosystem:
  • 8 product lines with varied technology stacks and redundant features increased maintenance costs and reduced efficiency
  • Varied engineering practices and limited automation led to inefficiencies and inconsistent knowledge management
  • Distributed teams lacked a unified framework for collaboration, hindering visibility and data-driven decision-making
  • Misaligned priorities, fragmented backlog management, and inconsistent delivery approaches led to roadblocks

Solutions

  • Our Platform Consolidation services helped in strategizing the diverse product landscape into a unified platform, starting with prioritizing common features across eight product lines
  • Joint assessment and arrival at a consolidated tool stack across the portfolio of products
  • Strategically approached architecture consolidation by designing horizontal core services and facilitating seamless migrations
  • Deployed scalable agile pods across geographies, supported by locally deployed Proxy Product Owners for regional alignment
  • Implemented cross-team best practices in engineering, process management, and knowledge sharing using a structured Knowledge Map

Business Impact

  • Reduced maintenance overhead: Reduced the total cost of ownership for the sustenance products by 30%
  • Efficient Feature Roadmap: Identified and prioritized standard features, aligning with strategic goals and improving roadmap efficiency
  • Structured Consolidation: Streamlined the product ecosystem, thereby improving operational synergy and accelerating feature delivery
  • Flexibility and Scalability: The development of core services and tool-agnostic frameworks helped integration across multiple tools and systems quickly and with greater agility

Technology Stack

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Platform Consolidation for a Global Leader in Enterprise Asset Management
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