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Assisted one of the Largest Global Supply chain Solution Providers to Boost its Operational Efficiency

Supply Chain and Logistics
Posted On: 27 January, 2025

About the Client

The client is a premier European-based freight management solutions and logistics service provider.

Operates in more than 80 countries and facilitates customer growth by ensuring smooth supply chain operations through a diverse fleet of solutions.

Offers comprehensive global transportation services by road, air, sea, and rail and is a vital part of the world trade.

Business Needs

  • Handle last mile logistics and maintain clear order visibility when third-party carriers are contacted
  • Provide complete end-to-end freight visibility, covering both first and last mile operations
  • Streamline contract management
  • Enhance KPIs to optimize carrier selection
  • Integrate the legacy system with SAP

Solutions

Implemented an on-premise responsive web and mobile application for client users, showcasing first and last-mile delivery tasks.

Optimized the job assignment process for transporters managing container pickup and delivery, enabling smooth LCL and FCL request handling.

Streamlined the mobile app for drivers, allowing them to log in and view their assigned tasks.

Incorporated a map view feature (Google and Baidu) to enable users to view pick-up and drop-off locations.

Provided the client systems with accurate shipment tracking and visibility features.

Ensured complete visibility of transport orders with interactive dashboards and personalized reports, focusing on critical KPIs for executive dashboards.

Facilitated key integrations with carriers to achieve rate optimization based on service, origin, and destination.

Tailored the rating module for negotiated contracts.

Business Impact

  • Boosted the order visibility by 30%
  • Achieved a 25% increase in carriers on-boarded to the platform
  • Streamlined the carrier selection process
  • Optimized operations, leading to a 10% reduction in time
     

Technology Stack

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