The client is a prominent European player in the transport and logistics sector with a consumer base spanning 24 countries.
It operates on a connected fleet platform that enhances uptime while reducing ownership costs.
The firm aims for a greener and more reliable fleet performance through the smooth integration of hardware, software, and analytics.
The client sought to build a world-class, cost-effective fleet management solution tailored for small and medium-sized transport companies. To achieve this, they needed:
- A comprehensive software ecosystem that could serve as the backbone of fleet operations.
- An onboard computer for delivering real-time vehicle monitoring and operational insights.
- A dispatcher application efficient for planning, scheduling, and coordination.
- A driver application to simplify communication, compliance tracking, and task management.
- Designing capabilities for regulatory and compliance requirements.
- Remote diagnostics to identify and overcome vehicle issues, resulting in reduced downtime.
- Multi-device support across platforms, ensuring accessibility and usability.
To address these business needs, Cybage designed and delivered IoT-driven fleet management solutions as part of our supply chain technology consulting expertise.
- We Implemented wireless trailer recognition to prevent incorrect loads and minimize delays.
- Our solutions enabled IoT in fleet management through Track & Trace integrations that captured sensor and positional data in real time.
- Our team developed custom modules for trip management, subcontractor oversight, and Tacho data handling.
- We further Introduced intelligent route assistance to support economical and optimal driving.
- We integrated sensor data monitoring to track temperature, fuel, and tire pressure, thus enhancing vehicle safety and efficiency.
- Our experts also added an eco-assistant feature within the digital fleet solutions to encourage sustainable driving practices such as speed, RPM, braking, and, idling.
- Finally, we delivered sophisticated data visualization dashboards for actionable insights into fuel consumption, CO₂ emissions, and cross-border operations.
We helped the client attain exceptional customer satisfaction, which led to 100% retention and a base of more than 1,500 active users.
Our team was successful in reducing customer onboarding time by 35%, enabling seamless integration with external partners and resellers.
Our solutions also drove significant cost savings, including a 25% reduction in operational expenses and 50% in communication costs.
On the operational front, we improved efficiency with a 40% reduction in support ticket resolution time and 30% in unplanned activities.
We further enhanced vehicle and driver management, leading to a 15% increase in driver utilization and a 3% improvement in fuel savings.
