Success Story

The 4th largest car rental company in the US, maintaining a fleet of over 23,000 cars ranging from economy to SUVs.

Through a network of 85 locations, the company capitalizes on its presence at 22 of the top 25 US airports.

It caters to a wide range of customers, including value-focused leisure travelers, independent business professionals, and customers historically under-served by the major car rental companies.

To build

• A rate management system for managing car rental rates.
• A rate shopper application that allows user-specific custom rules. 
• A system to support multi-brands for rate configurations
• Modules to shop competitors' rates from OTAs and GDSs

Created a scraping service framework that fetched rates from multiple car rental solutions and allowed the seamless addition of new sources.

Developed a rules engine to support user-level rule set definitions.

Built an automation console to manage jobs that:

• monitored base rate and provided rate suggestions
• allowed to push rates automatically at a desired time interval

Built an end-to-end rate shopper application with the following features:

• Intuitive and responsive UI
• Multi-brand support
• Integration with APIs provided by ISVs to get rates from GDSs
• Ability to update external systems such as RezCentral and TSD
• Support for one-way and two-way rentals
• Car class tethering
• Rate code tethering
• Conditional rate update
• Opaque rates for dependent car class

User-friendly interface and multi-brand support saved 25% efforts of rate management.

Base rate monitoring increased rate accuracy by 85%.

Allowing user-level rules decreased rate error by 80%. 

Car-class and rate-code tethering reduced scrapper load by 25%.

Implementation of third-party APIs helped manage GOV rates and increased reservations by 15%.