Success Story

A top IT travel and tourism provider that offers global services Provides varied technological offerings that boost the booking, ticketing, and pricing operations Assists airlines, airports, hotels, railways, travel agencies, and tour operators by enhancing the overall booking and travel experience.

• Enhance sales forecasting accuracy.
• Effective turnaround time for RFP responses.
• Parallel processing of multiple RFPs.
• Availability driven rates to enable revenue growth.
• Identify opportunity for top line growth using analytics.

• Created an integration framework to connect Salesforce CRM, Meeting Broker, Event Management, and other systems.
• Pulled ARI & Sales data for analytics and forecasting through integrations with internal and external systems.
• Built an orchestration kernel to reduce Salesforce load and facilitate central sales and parallel RFP responses.
• Created Salesforce integration with the meeting broker to make proposals available in Salesforce CRM.
• Achieved easy ARI access by integration with sales & events management system.

• COMPLETENESS and ACCURACY of sales data INCREASED BY 30%.
• Identified 4+ REVENUE SOURCES.
• 100% RFPs being parallelly processed.
• Top line GROWTH OF 15%.
• Standardized SALES PROCESS ensured 0% delay in the RFPs progress.