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USA

Programmer Analyst

Programmer Analyst
Location:
Princeton, USA

Job location: Princeton Junction, NJ and unanticipated client sites across the US. Must be willing to travel and/or relocate domestically.

Job duration: Permanent position, Full time, Mon - Fri, 40 hours per week.

Number of positions: 1 opening.

Job description:

Develop test portals, analyze business data providing solution support/enhancements & review computer system capabilities using VB.Net, ASP.Net, MVC, Web API, AJAX, Entity Framework, Angular JS, C#, WPF. Support & work on deployment script/framework. Implement Agile methodologies for testing processes.

Education and Experience required:

Bachelor's degree in Computer Science or Engineering or IT or IS plus 2 years’ experience in job offered or as Analyst or Programmer or Engineer. Prior work experience must include 2 years’ experience in VB.Net, ASP.Net, MVC, Web API, AJAX, Entity Framework, Angular JS, C#, WPF, Agile methodologies.

Mail resume to Girish Deshpande Cybage Software Inc., 37 Station Drive, Suite E, Princeton Junction, NJ – 08550. Ref: CYB37.

INDIA

Finance

Finance
Location:
Hybrid Work mode, Pune, India

Experience: 3-5 Yrs

1.    Treasury Operations
  a.    Daily investment transactions
  b.    Accounting of investment and related transactions
  c.    Documentation and co-ordinations with Internal teams and external parties like AMC, banks etc.
2.    Forward contracts
  a.    Data gathering from banks
  b.    Accounting of MTM transactions
  c.    Tracking forward contracts and related process
3.    Investment and tax research
  a.    Assist in gathering research on various investment products- debt/bonds/unlisted securities
  b.    Co-ordination with AMCs, brokers, banks, agents for research
  c.    Compilation and presentation of data to decision makers
  d.    Evaluating income tax impact on investment decisions on timely basis and provide insights to decision makers
  e.    Co-ordination with tax consultants, advisors
4.    Preferred education
  a.    B.com/M.com + MBA Finance with prior experience investment operation and accounting.
  b.    B.com/M.com + CA Inter pass with prior experience investment operation and accounting.
  c.    B.com/M.com + CA Final 1st Group cleared with prior experience investment operation and accounting.
  d.    With 1 to 3 years of experience, preferably in treasury of small size company or AMC or MF brokers etc..
  e.    With Experience in handling high value transactions.
  f.    With Exposure to investment products either personally or at job.
  g.    With hands on experience of accounting entries- tally or oracle.
  h.    Good knowledge of income tax provisions and implications
 

Finance
Location:
Hybrid Work mode, Pune, India

Experience: 1-5 Yrs
Education: MBA Finance / BBA finance / PGDBM / MCOM 
 

  • Preparation of detailed  monthly Sales change analysis with reasoning.
  • Generation of T&M invoices through Oracle Project Accounting Module.
  • Setting up various projects in Oracle.
  • Milestone billing as per contract language.
  • Review and analysis of customer contract pertaining to volume discount, premium bill rates, any non-standard clause etc.
  • Coordination and follow up with various stakeholders like Delivery Managers, Tax Team, Legal Team, MIS Team etc.
  • Perform complex reconciliation for prepayment clients, where invoices are not shared with client.
  • Knowledge collection laws and regulations- AR and AP- R2R
  • Purchase Order Tracking – P2P cycle
  • Excellent communication and interpersonal skills
  • Accurate processing of accounting transactions
  • Excellent knowledge of billing procedures 6. Contact clients and discuss their overdue payments
  • Internal Management Reporting 8. 
  • Problem-solving and critical-thinking skills
  • Mandatory : Project Accounting, Accounts Receivables, Good Accounting Knowledge, Communication.
  • Good to have : Oracle R 12, Revenue Assurance, E-Invoicing.
Finance
Location:
Hybrid Work mode, Gandhinagar, India

Experience: 1-3 Yrs

  • Knowledge of Vendor Payable, Accountable Payable
  • Knowledge of Accountable Receivable
  • Bank Reconciliation
  • STPI & SEZ Compliance Knowledge
  • Basic knowledge of GST & TDS.
  • Petty Cash Handling
  • Good Knowledge of Excel & other MS office Application.
     

.Net

.Net
Location:
Pune, India

Experience: 4-10 Yrs 

  • Strong knowledge about OOPs, C#, ASP.NET Web Forms, and .NET Core ASP.NET Web API, RESTful APIs using ASP.NET Core
  • Strong in SQL Server - Functions, Trigger, Stored Procedure, Views
  • Knowledge about HTML, CSS and JavaScript
  • Familiar with SCRUM using JIRA
  • Basic knowledge about Angular
  • Need to take technical leadership on ASP.NET Web forms, C#, ASP.NET Web API and SQL Server side to complete the assigned task independently.
  • Understand the user story requirement, analyze it and discuss queries during backlog refinement meeting.
  • Need to take active participation in Backlog refinement, Story point estimation, Sprint execution, Sprint retrospective and Sprint planning.
     

AEM

AEM
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 4 + years

  • Knowledge on the Adobe Experience Manager administration activities such as User permissions/creations with LDAP synchronization, sling setting status, creation of audit reports, dispatcher setup, code and configuration management and others.
  • Strong experience in troubleshooting AEM administration related issues.
  • Work with developers identifying issues and solving problems.
  • Excellent knowledge of automating deployment and management of AEM services.
  • Maintain and manage the content repository.

Automation Testing

Automation Testing
Location:
Pune, India

Experience:4+ Yrs

  • Good experience in web driver.io and javascript.
  • Should be able to plan and estimate and build and run suits.
  • Should be able to implement automation setup in ADO pipelines.
  • Understand the manual flow.
  • Implement the identified tool/framework.
  • Refer to the manual test suite and priorities for automation scripting.
  • Create and maintain smoke and regression suites for automation. 
  • Dry run of the tests  
     

AWS Cloud Migration Specialist

AWS Cloud Migration Specialist
Location:
Pune, India

Experience : 7+ Years

  • 7+ Years of experience into AWS Cloud Migration and team handling.
  • AWS migration hands-on experience, and ability to recommend new architecture or improvements to existing systems. Excellent communication skills are mandatory as constant client communication, willingness to work US business hours, Independent working with high ownership and eye for detail.
  • Good to be flexible to pick any task within the infrastructure related to other technologies and applications (Citrix, VMware, Azure AD, patching, monitoring, etc)

Azure ETL Developer

Azure ETL Developer
Location:
Pune, India

Experience: 4 to 8 Years

  • BA/BS or master's degree in MIS, CS, or an industry equivalent
  • 4+ years of experience implementing data pipelines and data solutions in Azure cloud environment 
  • Experience in Azure Data Factory, Data bricks, Azure Data Lake, SQL and NoSQL databases
  • Hands-on experience with Azure implementation, Data lakes, Spark
  • Solid experience ingesting, manipulating, and processing large, disconnected datasets
  • Solid understanding of the basics of distributed systems
  • Knowledge of different software development methodologies (Agile, Scrum, Waterfall, SDLC, etc.) 
  • Effective written and verbal communication skills with users of all backgrounds in a complex environment

Azure Solution Architect

Azure Solution Architect
Location:
Pune, India

Experience: 10+ Years

  • Designing, developing, and deploying business software at scale 
  • Cloud foundational services (compute, network, storage, and databases) 
  • Highly available and fault-tolerant enterprise and web-scale software deployments 
  • Linux- and Windows-based system administration skills 
  • Application programming 
  • Architecting, designing, and building applications using cloud platform services (Azure) 
  • Architecting highly available systems that use load balancing, horizontal scaling, and high availability. 
  • Scripting [Pearl, Python, Shell] 
  • IAC – Infrastructure as a Code [Terraform, ARM Templates]. 
  • IT and business Architecting and building IaaS and PaaS solutions 
  • Software design patterns (microservices, messaging, distributed architectures) 
  • Operating systems, Data management, Network services 
  • Transaction processing, Security, System and network management 
  • should have solution building skills on Azure Cloud and should be able to work with different teams and organizations across the business.

BI- Data Analytics

BI- Data Analytics
Location:
Hyderabad, Gandhinagar, Pune, India

Experience: 5+ years

  • Good hands on experience on Power BI and SQL Development
  • Good Knowledge of ETL Process 
  • Exposure to Big Data technologies is an advantage
  • Good Communication and Analytical skills
  • Exposure to Agile - Scrum is preferable
  • Exposure to Jira is preferable
  • Lead the Technical aspect of the project and should be able to effectively presents technical issues and their impact to client / management 
  • Works with geographically distributed team, and collaborates effectively to define and implement the requirements
  • Work with PO/BA / Scrum Master to define the product backlog for the project from technical aspect. 
  • Lead/ Mentor the mid-size Scrum team 
  • Take Ownership of delivery and ready to go extra mile to achieve the same
     

C++ Developer

C++ Developer
Location:
Hybrid Work mode, Hyderabad, Pune, India

Experience: 3+ years

  • Experience in C++ /VC++ development, QT or (Windows programming and MFC), SQL and database knowledge, process builder, Workflows, Data loader, approval processes, validation rules, custom objects.
  • STL knowledge, design patterns, threading knowledge, Inter process communication, Remote De-bugging skills
     

Cold Fusion Developer

Cold Fusion Developer
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 4-10 yrs

  • Technical strong knowledge in Cold Fusion 2021, Java Scripts, Database
  • Should have good understanding of Various design patterns and Architecture in Cold Fusion Technology
  • Manage high transaction databases including all database objects, triggers, procedures, user rights and functions.
  • Implement Ajax to the capability of WebPages.
  • Develop application/utility programs including ColdFusion coding, JavaScript coding, testing, and maintenance.
  • Experience with integration technologies such as web services and knowledge of implementing SSO.
  • Experience tuning and troubleshooting applications and databases for performance.
  • In-depth knowledge of application security concerns and security technologies a plus (OWASP advisories, SAML, WS-Security, etc).
  • Able to use CFBuilder, the debugger, and built-in-tools, and provide training to other development resources.
  • Experience with maintaining code revisions in repositories like Git, SVN etc.
  • Strong written and verbal communication skills.
  • Ability to prioritize, status, and multitask
  • Experience with JIRA and Atlassian products a plus.
  • Demonstrated initiative and proactive thinking around complex problems.

Digital Marketer

Digital Marketer
Location:
Pune, India

Experience: 3 - 6 Years

  • Setting up a variety of PPC campaigns across a range of digital channels – Search/Social as per the Media Plans
  • Overseeing existing campaigns and making recommendations on how to optimize them
  • Analyzing trends and making data-driven decisions
  • Writing engaging copy for adverts & proof-reading
  • Sharing creative suggestions for advert templates
  • Producing detailed analysis and reports of campaigns to a range of audiences
  • Business Decisions:
  • Adjust Campaign budget, bids & settings based on historic performance data
  • Making a morning check-in as the routine work to stay ahead in the race by planning the future   course of action by understanding a clear picture of what’s happening in the account
  • Perform competition research for ad copies, keywords & KWRs CPC
  • Apply Geo, Device & Day parting scheduling to increase campaign effectiveness
  • Incorporate A/B or Multivariate testing of ad copies & finalize the best performing ad copies
  • Pull out KPI segment level data which cannot be directly pulled out from paid insights or analytics   like keyword level data segmented by Location
  • While in cases where ROI gets important, Search marketing manager has to ensure that the unrelated keyword doesn’t pass through and are added into negatives
  • Applying own wisdom to know the top players or the mediocre players in the campaign along with the cost
  • Whenever search marketing manager notices a high surge in the budget of the ad or a sudden deviation from the traffic and when this unexpected development could very well be the result of internal controls or a change in the client’s website, it gets imperative to recommend right set of measures in such unforeseen instances

Digital Marketing

Digital Marketing
Location:
Hyderabad, Gandhinagar, Pune, India

Experience – 2+ years

Mandatory Skills: -

SEM Campaigns (Google Search, Discovery Ads, YouTube Marketing & Display Ads)

  • Research & Audit
  • Planning/Expansion of Keywords & Placements
    • Keyword Analysis & Development
    • Topic/Theme Research
  • Search Campaign Set Up & Optimization
    • Campaign Structure Optimization
    • Ad Group Management
    • Create Text Ad Copies & Ad Extensions
  • Measurement & Reporting
    • ROI Analysis
    • Detailed Monthly Reporting
    • Ongoing Campaign Refinement Based on Data Patterns

 

Social Media Marketing (Facebook/Instagram/Twitter/LinkedIn/TikTok/Snapchat Ads)

  • Discovery & Research
    • Evaluate Client’s Existing Social Presence (Ads) and Competitors Business Pages/Ads.
  • Campaign Execution & Optimization
    • Facebook Campaign Management, (Campaign Launch, Ad Sets Creation, Ad Copies Creation/Creative Uploads, On-Going Bid Optimization, Engagement Rate Optimization, Ads Testing etc.).
  • Share Creative Requirements for Ads with the Client
    • Text/Visual/Video Creative Content for Social Ad Copies
  • Analysis & Reporting
    • Leverage FB Insights/Analytics to measure results for better targeting and continual improvement.

 

Shift Timing:

  • Sunday through Thursday (Dubai Time Zone) – 11 AM-8 PM

OR

  • Monday through Friday (North African Market) – 1PM -10 PM

 

  • Proficiency in the advanced configuration and implementation of web analytics and tag management platforms.
  • Highly proficient with Google Tag Manager
  • Ability to manage multiple tasks and work towards achieving several deadlines simultaneously
  • Great attention to detail and experience with thorough testing processes is critical to this role

Digital Marketing- Adobe Analytics

Digital Marketing- Adobe Analytics
Location:
Pune, India

Experience: 6+ years

  • 6+ years of experience in implementation of Adobe Analytics
  • Experience in Tag Management, preferably in Adobe DTM and/or Launch
  • In-depth knowledge of web analytics
  • Knowledge and understanding of digital marketing

Front End Web Developer

Front End Web Developer
Location:
Pune, India

Experience: 4-8 Yrs

  • Looking for an experienced Frontend developer who is responsible for developing client side web applications.
  • Has excellent understanding towards the end-to-end development of the web pages.
  • Mandatory Skills are HTML, CSS, Javascript, Typescript and Reactjs/Angular/RWD
  • Good to have skills are GIT and Jasmine.
  • Should be able to lead the team.
  • Develop RWD optimized for different devices and browsers
  • Writing clean and efficient code in html, css, Javascript, typescript and react
  • Understanding of Google Analytics, SEO and Accessibility techniques.

Sr. Business Analyst

Sr. Business Analyst
Location:
Pune, India

Experience: 8+ Years

  • Experience in Business Analysis
  • Good understanding of Agile methodology, Scrum processes
  • Excellent documentation and communication skills
  • Good analytical and presentation skills.
  • French Speaking and experience in IT especially with French Organizations. 
  • This role demands the person to be fluent in French and should be able understand the requirements in French and then help the development who won’t be speaking French. 
  • He/she need to draft user stories and manage the product backlog.

Hybris

Hybris
Location:
Pune, India

Experience: 7+ Years

  • 7+ years of experience in Hybris platform 
  • Good exposure to design patterns, data structures and exception handling. 
  • Proficiency in Hybris core concepts and commerce concepts.
  • Experience in Java 2 Platform Enterprise Edition (J2EE) and Multi-Tier Internet Architecture
  • Experience & knowledge of multi-channel architecture, data modeling with Hybris, Data exchange and integration. 
  • Experience in working with JSPs, Java scripts, JQuery. 
  • Proficiency in Hybris WCMS, Cockpits, Cron jobs, internationalization, personalization, security concepts and REST. Should have experience in Hybris Accelerator. 
  • Good understanding of integration patterns with Search, Content management package or other platforms. 
  • Should have exposure on the continuous integration build tools and code quality tools Experience with Java frameworks (Spring, Struts and Hibernate) MVC Frameworks (ie JSF, Struts, Spring MVC)

Java

Java
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 6 to 12 Yrs

  • 6+ years of experience in developing Java based web/enterprise applications.
  • Java 8+, Rest/Web-services, Spring, & Hibernate, Gradle, Event streams/queues, AWS
  • Hands-on experience in Core Java/J2EE, Restful web services, Multithreading, Springboot, SpringMVC, Microservices, data structures and ORM Frameworks (Hibernate/JPA).
  • Excellent knowledge of object-oriented technologies, multi-tier applications and Service Oriented Architecture.
  • Good exposure in any database like MySQL, SQL, PostgreSQL, MongoDB
  • Hands on skills on kafka, kinesis, Spark, AWS, EMR and airflow.
  • Sound understanding of various design patterns and fundamental computer science concepts related to databases, data structures etc.
  • Experience in working with different project execution methodologies like waterfall and agile.
  • Ability to code, design, unit-test, code-review and create technical specifications/ documentation.
Java
Location:
Pune, India

Experience : 12+ years

Skills

  • Strong Architecture & Design instincts
  • Experience on Java/J2EE technology stacks including Junit, Spring boot, Hibernate, Kafka, JMS, Database, Git.
  • Expertise in designing and building applications using docker, Kubernetes and microservices.
  • Good to have AWS

Machine Learning

Machine Learning
Location:
Pune, India

Experience: 6+ years

  • Experience in Machine Learning technique such as Logistic Regression, Random Forest, XgBoost, SVM etc.
  • Experience in NLP algorithm of classification, word embedding, word2vec etc.
  • Experience or knowledge on Python and Java.
  • Excellent written and verbal communication skills for coordinating across teams.
  • A drive to learn and master new technologies and techniques.

Node JS

Node JS
Location:
Pune, India

Experience: 4 to 8 Years

  • 4+ years of experience developing Backends using NodeJS. Should be well versed with its asynchronous nature, event loop, promises and callbacks.
  • Experience in Cloud (AWS is preferrable)
  • Experience in Microservice Architecture and Design patterns
  • Experience in REST APIs.
  • Strong analytical and problem solving skills
  • Individual contributor as well as team contributor
     
Node JS
Location:
Pune, India

Experience: 14 to 19 Yrs

  • Spearhead the design, development, and testing of new platform features, components, and enhancements
  • Collaborate, groom, and provide technical guidance to Product Management
  • Translate business requirements into sequenced user stories aligned with product roadmap
  • Technical lead during sprint grooming, planning, and kick-off ceremonies to raise awareness, provide implementation guidance, and user story estimates
  • Set and guide the technical direction within and across teams
  • Lead in software architecture discussions and setting technical direction
  • Provide technical leadership and coaching to more junior team members
  • Promote, recommend, and enforce coding standards and SOPs
  • Perform code reviews
  • Research and implement new technologies where appropriate
  • Identify and come up with strategies to resolve technical debt
  • Takes operational responsibility in resolving production issues

PERL

PERL
Location:
Pune, India

Experience: 5 to 8 Years

  • Knowledge & hands-on experience into Perl along with Catalyst MVC.
  • DBIx::Class ORM, REST API & GraphQL are good skills. 
  • Database experience into MySQL & Postgres.

PHP Developers

PHP Developers
Location:
Pune, India

Experience: 3 to 6 Years

•   Knowledge of PHP Laravel framework, Angular JS & PHP Units. 
•   Looking for a PHP developer who is good in Angular JS  
•   Good to have - knowledge of Zend framework. 
•   Good knowledge of HTML, CSS, and JavaScript  
•   Good knowledge of MySQL database. 
•   Good communication and client handling skills  
•   Good team player with knowledge of SCRUM Agile and SDLC. 

Python Developer

Python Developer
Location:
Pune, India

Experience: 9 to 15 Yrs

  • Strong proficiency in Core Python programming language with data engineering experience
  • Good understanding on PySpark, AWS (Glue)
  • Good knowledge of DevOps principles and CI/CD pipelines on AWS
  • Ability to collaborate with cross-functional teams to gather requirements and deliver high-quality solutions.
  • Experience with version control systems like Git.
  • Solid understanding of database systems and design (e.g., Oracle, Postgres, SQL Server, MySQL).
  • Strong problem-solving skills and the ability to work in an agile development environment.
  • Good Communication and Documentation skills.
     

Ruby on Rails

Ruby on Rails
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 3+ years

  • Must have ROR as primary skill with good experience in server-side scripting.
  • Must have used Ruby as scripting language & Rails as framework
  • Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday
  • Rest Web API development (Server & Client) experience will be an added advantage.
  • Understanding of HTML/CSS/Angular JS will again an added advantage
  • Must have used open database like PostgreSQl, Redis.
  • Good knowledge in DevOPS tools
  • Experience to work in agile scrum model projects

Salesforce Commerce Cloud Developer

Salesforce Commerce Cloud Developer
Location:
Gandhinagar, Pune, India

Experience- 4 to 10 Years

•   Salesforce Commerce Cloud - Demand ware 
•   Salesforce LWC 
•   Good communication skills 

SEO Specialist

SEO Specialist
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 5+ years

  • 5+ years of experience in SEO
  • Experience in executing SEO strategies for Ecommerce websites is a must 
  • Strong understanding of data and analytics
  • Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere
  • Ability to clearly and effectively articulate thoughts and points
  • Excellent analytical, organizational, project management and time management skills
  • Experience in Google Analytics 360 or Adobe Analytics 
  • Understanding and experience with HTML, JavaScript, jQuery and APIs is desirable

UX

UX
Location:
Hybrid Work mode, Pune, India

Experience- 5 – 7 Years 

•    Minimum 5+ years of experience as UX Designer
•    Translate ideas into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
•    Proficient in Adobe XD, Figma or similar design tools
•    Good at verbal and written communication

Technical Project Manager

Technical Project Manager
Location:
Pune, India

Experience : 12-20 Years

  • Lead and manage assigned projects using Agile methodology to ensure on-time delivery, within budget, and to the satisfaction of all stakeholders.
  • Serve as Scrum Master for the project team, facilitating daily stand-ups, sprint planning, and retrospectives, and removing any impediments to progress.
  • Develop and maintain strong working relationships with client management and lead, ensuring clear communication, effective collaboration, and high levels of customer satisfaction.
  • Take initiative to learn and implement CI/CD and DevOps practices in projects to improve software delivery speed and quality.
  • Focus on the usage of data and metrics to monitor and improve project performance, identify areas for improvement, and ensure continuous improvement over time.
  • Drive process improvements across projects, leveraging best practices and innovative solutions to optimize project delivery and enhance overall efficiency.
  • Define and track KPIs to measure project success and regularly report progress to stakeholders.
  • Maintain a high level of attention to detail and ensure that project deliverables meet the highest standards of quality.

Project Manager

Project Manager
Location:
Permanent Work from Home, Hyderabad, Gandhinagar, Pune, India

Experience: 7-10 Yrs
Requirements:

  • 7-10 years exp. 
  • Good UX project management background
  • Degree could be M.B.A., UX or Design, UG/PG in any stream
  • Contribute to the UX project management process
  • Kickoff project activities & identify team 
  • Identify project resource requirements (Hardware/Software/Manpower/ Tools/Technology/Trainings)
  • Define project scope and objectives and communicate the same to team members.
  • Identify client expectations/ requirements (or any changes therein) and communicate to Project Team and Senior Management.
  • Task allocation
  • Share schedule with client and keep client and team updated about the schedule variance/changes if any.
  • Responsible for execution and delivery of the project within agreed cost and time
  • Ensure acceptable level of quality is delivered in each deliverable to the client
  • Project Status monitoring and reporting
  • Identify risks and prepare mitigation plan after discussing with client / Delivery Head / any concerned department
  • Take corrective / preventive actions for project deviations & issues
     

Vue.js

Vue.js
Location:
Pune, India

Experience: 4 to 13 Years

•   Responsible for development of highly responsive, web-based user interface 
•   Construct visualizations that can depict vast amounts of data 
•   Work with product team and graphic designers 
•   Learn and understand user interactions  
•   Develop a flexible and well-structured front-end architecture, along with the APIs to support it 
•   Mentor Juniors 

Windows Admin

Windows Admin
Location:
Pune, India

Experience: 3+ Years

  • Experience in handling 24x7 Service Desk support managing L1 and L2 team.
  • Good exposure on ticketing tools- e.g. Service Now, Remedy, Service Desk, Jira service desk
  • Experience in handling windows OS Support process with patching and update release,
  • Ability to achieve SLA in critical condition.
  • Know on various modules of ITIL-V3 (Request fulfilment, Incident, problem Management and change Management)
  • Good skills on data analysis and presentation skills.
  • Ability to handle technical queries on service desk and guide the team.
  • Manager will be leading the team of 6 resources as of now supporting 24x7 environment.
  • Key focus will be to streamline the process and work towards meeting the SLAs.
  • Guide team on technical issue wherever possible
  • Identify opportunity to automate or improve the process wherever possible.

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