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Services:
  • Architectural Services

Assisted an Airline IT Solutions Provider to Optimize Architecture for Increased Productivity and Efficiency

Airlines
Posted On: 25 July, 2024

About the Client:

  • Specializes in providing IT solutions for the airline industry
  • Is trusted by several esteemed clients such as Lufthansa and British Airways
  • Provides advanced software and tools, enabling airlines to understand customer needs to gain comprehensive control over products and services
  •  Holds proficiency in following the IATA standards and guidelines, particularly in NDC and ONE Orders

Business Needs:

  • Be the go-to primary source for comprehensive flight searches
  • Facilitate cross-selling of various products, such as room nights, car rentals, and tours and attractions
  • Ensure complete compatibility with the latest NDC API guidelines released by IATA
  •  Simplify payments by ensuring compatibility for multiple payment sources

Solutions:

  • Developed a highly adaptable and scalable microservice based architecture
  • Integrated the platform with other microservices such as ID Server, PIM, Aggregator, Payment, and EDIFACT to orchestrate the booking flow
  • Integrated the architecture with third-party APIs like Expedia, Viator, and Avis
  • Facilitated the API frameworks to meet the external APIs and internal UX requests
  • Secured integration with the payment orchestrator
  • Established EDIFACT connectivity to expedite communication with airline systems

Business Impact:

  • Optimized Azure cloud architecture driven by microservices, achieving 99% efficiency through tailored IT services for airlines
  • Enhanced the efficiency of internal and external API calls by 25%
  • Modified the process to achieve 100% secure payments
  • Achieved 10% more traction by implementing a comprehensive flight booking solution
  • Supported cross-selling of different products and increased revenue by 25% and ancillary revenue by 20% with NDC compliance
  • Attained 15% cost savings through flight searches using airline systems

Technology Stack:

Assisted an airline IT solutions provider to optimize architecture for increased productivity and efficiency_Tech Stack
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