- 20+ years experience as a full-time in-home care provider for seniors and disabled in the US.
- Supports 3000+ medicaid members (care recipients) across 6 states.
- Committed to transform geriatric care delivery.
- Flagship product engineered by in-house technology team.
Success Story
About the Client
Business Needs
- Modernize legacy platform to support telehealth and remote patient care functionality.
- Improve care coordination across various entities involved.
- Improve user adoption and patient satisfaction rates.
- Improve response to business needs by quickly rolling out new features.
- Improve data quality to enable future analytics/research initiatives.
- Eliminate or significantly reduce technical debt.
Solutions
- Developed Cloud (AWS) native multi-tenant SaaS-based telehealth and home care management solution.
- Incorporated advanced features such as customized care plan, care alerts, and shared document review.
- Designed an intuitive UX with strong focus towards caregiver and patient empathy.
- Built syntactic and semantic interop with HL7 2.x, SNOMED-CT.
- Built robust synchronous and asynchronous telehealth systems.
- Re-architected and re-engineered platform enabling component reuse.
- Revamped test suite and QA automation framework.
Business Impact
- 50+ successful client rollouts.
- 99.99% system availability within performance parameters.
- 2x improvement in time to market.
- 80% reduction in production bug leakage.
Technology Stack
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