Success Story

Is a niche healthcare relationship management vendor based in the USA.

Has a business mission to improve referral management and top-line growth.

Has a healthy growth rate attracting strong series A investments.

The client needed Cybage’s help to extract meaningful insights from referral data.

The ask was to create simple, intuitive visualizations from complex referral insights.

Cybage’s expertise was needed to dive deep into how users were interacting with the platform to identify improvement opportunities.

The client wanted to expand their offerings by developing a physician recruitment platform.

Their legacy monolithic system was limiting their data processing capabilities, so they turned to Cybage for a latest upgrade.

In addition to this, expertise was needed to eliminate or significantly reduce technical debt.

Cybage’s expert team implemented an advanced data acquisition and analytics platform that transformed healthcare information collection and processing.

The team created intuitive visualization tools that identified patient leakage and acquisition opportunities. 

They also built a patient relationship management platform with advanced features for the client to initiate and track physician engagement.

Metrics-driven product management practices were established for continual improvement.

Cybage delivered omnichannel engagement by developing iOS and Android apps.

The platform was refactored into a modern microservices-based architecture, thereby improving scalability and performance.

A comprehensive physician recruitment solution was also designed and built by Cybage to help streamline hiring workflows.

• The customer onboarding timeline was reduced to < 2 weeks
• Time to market saw a remarkable 2X improvement
• A highly reliable system was engineered with 99.9% availability