The client offers tailored Electronic Health Record (EHR) and medical billing software solutions for medical practices of all sizes, with a focus on therapy practices. With deep domain expertise, the firm provides comprehensive healthcare IT solutions. These solutions help providers streamline operations, enhance patient care, and improve overall efficiency by automating scheduling, billing, and clinical documentation.
To overcome legacy limitations in user experience and scalability, the client embarked on building a modern, intuitive, and future-ready healthcare ecosystem, driven by the following requirements:
- Enhance user experience and accessibility across the entire system for effortless adoption.
- Drive higher user engagement, satisfaction, and health literacy by promoting seamless interactions between patients and healthcare providers.
- Incorporate key features, including intuitive navigation, consistent design, and personalized health information display across the platform.
- Upgrade legacy system to an advanced ecosystem that offers effortless scalability and easy manageability.
Cybage reimagined the client’s healthcare platform through a user-centric, cloud-first modernization approach powered by design thinking and agile delivery.
- We conducted competitive research and end-user analysis to gain deep insights into user needs and expectations.
- Our team eased migration to a flexible AWS cloud architecture with reusable components, reducing maintenance complexity and increasing scalability.
- We developed an intuitive, sophisticated, and interactive interface to present unified customer data.
- Our experts designed and deployed a microservices-based solution to enable modularity, faster enhancements, and seamless scaling.
- We enhanced, optimized, and validated workflows aligned with customer needs while managing the secure import of patient visits, diagnoses, and historical data for end clients.
The modernization initiative translated into clear business outcomes, strengthening the platform’s ability to scale, engage users, and support connected care.
- Enhanced UI/UX with a stable web and mobile application supported by scalable AWS infrastructure.
- Enabled seamless physician connectivity through EMR, leveraging the existing user interface and integrating with other EMRs for smooth healthcare information exchange.
- Improved platform scalability to efficiently handle concurrent user requests while maintaining consistent performance.
- Boosted user engagement, satisfaction, and health literacy, resulting in more seamless interactions between patients and healthcare providers.
