The client is a leading cloud-based healthcare solutions provider that delivers innovative technology connecting clinicians, patients, payers, and partners. Their solutions empower healthcare providers to manage patient care, streamline practice operations, and optimize revenue cycle management efficiently.
The client sought targeted modernization across its core applications to deliver a seamless, high-performing experience for clinicians and administrators. They aimed to address following critical needs:
- Improve user experience and optimize performance for the analytics application.
- Eliminate OS compatibility constraints and ensure analytics function consistency across all operating systems.
- Remove dependency on Flash Player by modernizing the dashboard.
- Enhance the application’s data export capability to support large healthcare datasets.
- Deploy a SaaS-based revenue cycle and EHR product with minimal downtime.
- Migrate from the legacy system to an advanced solution that ensures seamless setup and stronger user security.
Cybage’s expertise delivered measurable business value and a future-ready healthcare technology ecosystem, resulting in the following outcomes:
- Over 50% improvement in client retention rate, driving a more reliable and user-friendly application experience.
- Eliminated OS limitations and Adobe Flash player dependency, enabling seamless access across modern environments.
- 100 million+ record export capability, enhancing the application’s data extraction and reporting efficiency.
- Optimized application performance, user security, and setup experience.
