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- An India-based leading gifting service provider that offers a range of attractive items at great prices.
- Offers over 100K products to pick from depending on the person, occasion, and budget.
Success Story
About the Client
Business Needs
- Migrate to Hybris commerce platform to support business growth.
- Deliver great customer experience with fast and optimized search.
- Improve overall website performance.
- Extend support for onboarding white-labeled corporate microsites.
- Enable integration with other systems for sharing content and product data with media assets.
- Facilitate integration with channel partners.
Solutions
- Re-engineered the e-commerce solution on Hybris platform.
- Added support for personalizing a gift with size, height, name and many more parameters.
- Defined workflow for product content processing across different sub-systems.
- Administered seamless integration with ERP, CRM, and other systems.
- Implemented promotions and campaign management using Mailchimp.
- Enabled custom processing of B2B orders.
- Facilitated integration with e-wallet system for wallet payments.
- Enabled, configured, and optimized SOLR search-based on business requirements.
- Developed a dynamic pricing mechanism to manage dynamic price adjustments.
- Provided benchmarking and optimization of performance across the ecosystem.
Business Impact
- Enhanced customer experience starting from selecting the right gift for the occasion to delivery.
- Received numerous positive reviews due to the enhanced performance and flexibility on the website.
- Ensured continuous scalability and robustness across the Hybris platform.
Technology Stack
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