- The client is a leading technology partner for energy providers. They enable their customers to efficiently conserve, deploy, manage, and monetize resources at scale.
Success Story
About the Client:
Business Needs
The client’s legacy infrastructure relied on traditional reporting methods for deriving data insights, which created operational inefficiencies and hindered data-driven decision-making. To address these challenges, the client partnered with Cybage to build a unified data model, enabling enhanced data management and streamlined operations.
Key challenges included:
- Unified Data Model Development: Creating a consistent model to integrate diverse energy solutions while optimizing costs and ensuring smooth operations
- Migration of Data Pipelines: Transitioning key data pipelines and utilities to improve data ingestion and insights
- Cross-Selling Data Solutions: Developing integrated data solutions to address customer needs and improve the overall customer experience
Solutions
- Unified Data Model: Migrated data pipelines, optimized data ingestion processes and supports integration of various products
- Platform Consolidation: Centralized multiple distinct solutions through a unified platform, streamlining operations and reducing overall complexity
- Cross-Selling Solutions: Enabled cross-selling and elevated customer experience through a unified data platform that drives various data-powered solutions
Business Impact
- Cost Savings Through Efficient Data Ingestion: Achieved savings of $130K by implementing a more cost-effective and efficient data ingestion solution
- Enhanced Data Security: Improved data security by integrating Tonic for testing and analysis with synthetic test data, enabling more robust quality assurance
- Increased Operational Efficiency: Operational efficiency was significantly enhanced by leveraging monitoring dashboards, real-time alerts, and QA templates, ensuring smooth business operations
- Scalable Data Ingestion: Enabled the handling of daily data loads ranging from 50-100 GB, utilizing 100+ data pipelines to support large-scale data ingestion
Technology Stack:
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