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Achieving 95% Data Accuracy and 3X Search Efficiency through Supply Chain Logistics Automation

Supply Chain and Logistics
Posted On: 10 November, 2025

About the Client

The client is a trusted name in technology-driven logistics, providing an integrated platform that streamlines freight forwarding, customs clearance, and end-to-end supply chain management for businesses worldwide.

Business Needs | Enhanced Real-Time Maritime Data Visibility

To address growing operational challenges, the client needed to:

  • Build a robust mechanism across systems for continuous and failure-resistant data retrieval.
  • Gain real-time insights and track operational information across multiple ports and terminals.
  • Minimize dependency on external shipping line applications and approval-based data exchange processes, ensuring timely and autonomous information access.
     

Solutions | Automated Ocean Freight Visibility

  • Developed an automated Track & Trace platform integrating data from 80+ ocean shipping sources for unified visibility.
  • Implemented real-time dashboards providing accurate container status and movement insights.
  • Built APIs to extend data-sharing capabilities across partner platforms and external networks, streamlining supply chain logistics automation.
  • Scaled the platform to handle over 20 million monthly requests, enabling data-driven decision-making and to support logistics cost optimization.
     

Business Impact | Delivered Quantifiable Gains in Logistics Performance

  • Achieved a 95% improvement in data availability and accuracy, enhancing operational reliability, productivity, and overall supply chain performance.
  • Delivered a 3X boost in search efficiency within 10 months, accelerating response time, and improving service quality across freight forwarding solutions and customs brokerage operations.

 

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