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Success Story

Services:
  • Product Engineering

Cybage Helped a Modern Freight Forwarder With Global Clientele Upgrade Its Shipment Tracking Capabilities To Achieve 95% Increase in Data Accuracy

Supply Chain and Logistics
Posted On: 21 March, 2024

About the Client

  • Is a US-based freight forwarding and custom brokerage company
  • Serves more than 10,000 clients around the globe
  • Offers a full range of services, including ocean, air, truck and rail freight, drayage & cartage, warehousing, customs brokerage, financing and insurance

Business Needs

  • Solution to fetch data continuously without failure
  • Implement technology to track real-time information from different ports and terminals
  • Reduce dependency on external shipping lines applications to collect information

Solutions

  • Built an automated track & trace technology-driven solution by tapping into and consolidating 80+ ocean shipping data sources
  • Integrated dashboards with accurate and real-time information about container status
  • Built APIs to extend technical solution offerings to other network entities and their platforms
  • Handled 20 million+ (and growing) requests per month collecting data and analyzing it for accurate and timely decision making
  • Auto-scanned 125+ terminals and carriers (ocean, air, and rail shipping)
  • Closed the information silos by integrating all the events of the container shipment

Business Impact

  • 95% increase in efficacy in the availability and accuracy of data
  • 3X improvement in the search efficiency in ten months
  • Complete visibility into the complex lifecycle of containers and shipments

Technology Stack

Modern-Freight-Forwarder-Achieve-95%-Increase-in-Data-Accuracy-tech-stack
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