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Ensured Future-Scale Readiness for a Global Supply Chain Management Software Provider

Supply Chain and Logistics
Posted On: 20 March, 2024

About the Client

  • A global supply chain management software provider that helps track warehouse merchandise with connected, automated solutions.
  • Served more than 4,400 global customers.
  • Caters to diverse domains such as automotive & aerospace, health & wellness, consumer packaged goods, food software, beverage, third-party logistics, retail, apparel & footwear, and eCommerce industries.
  • Has over 30 years of experience in providing integrated solutions.

Business Needs

  • Conform latest emerging technology-based platform against business critical performance requirements.
  • Replicate real-life user experiences at expected scale across various access channels, including API, web, mobile application, and RF devices.
  • Define the e-commerce integrated platform for diverse user roles and 75,000 concurrent users.
  • Determine scalability for 3X Y-o-Y future traffic growth and infrastructure consumption patterns for better cluster predictability.
  • Ensure intactness of business SLAs under worst case traffic scenarios, for both synchronized as well as asynchronized interactions.
  • Fine-tune the platform for wider integrations and interoperability.

Solutions

  • Engaged through advisory services to perform gap analysis and device scaled end-to-end performance test strategy.
  • Derived the application traffic pattern and usage post-analyzing the entire application ecosystem.
  • Defined user modelling applying statistical approach to include combinations of user interactions and data parameters.
  • Conducted tool feasibility for various traffic sources—Telnet, Https, and data encrypted traffic—and identified custom monitoring and stubs.
  • Executed bottom-up performance benchmarking, from component to application, using Micro Focus LoadRunner covering user experience analysis, load testing, stress testing, and endurance testing.
  • Monitored multiple tiers such as user experience, infrastructure consumption layers, and storage layers.

Business Impact

  • Optimized configurations for targeted 75,000 concurrent user traffic.
  • Balanced cluster and scalability readiness to support 3X Y-o-Y traffic growth.
  • Fine-tuned application synchronization and improved responsiveness by 27%.
  • Achieved better traffic management and adequate risk mitigations.
  • Ensured better predictability about application sizing and its responsiveness.
  • Strengthened development practices by integrating performance testing as a part of SDLC.
  • Improved and ensured quick go-to-market turnaround time.

Technology Stack

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Ensured Future-Scale Readiness for a Global Supply Chain Management Software Provider
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