Success Story

• It is one of the world’s largest travel platforms
• Boasts an extensive distribution network with 200+ travel booking sites across more than 75 countries
• Provides a range of services, such as hotel bookings, flight reservations, car rentals, vacation packages, and travel activities
• Powers over 150 mobile apps in 35 languages
• Has an extensive portfolio with over 500,000 properties, 500+ airlines, 25,000+ activities, numerous rental car companies, and cruise lines
• Employs over 20,000 people across more than 30 countries
• Accounts for over 100 billion USD in gross booking value 

• Streamline solution development and time-to-market for complex data and analytical oriented applications
• Deliver better value-chain products and systems operations
• Reduce complexity by integrating and leveraging the data systems of large acquired companies
• Standardize the diverse practices followed by a large, globally dispersed development team to streamline integrations and collaborations
• Make employee onboarding and rotation across enterprise LOBs more efficient to drive productivity and faster turnaround
• Manage infrastructure operations to ensure high availability and site reliability
• Minimize investment redundancy caused by the duplication of generic systems/infrastructure across enterprise LOBs

Built an advanced, sophisticated custom platform that:

• Enabled the use of generic systems and infrastructure across enterprise LOBs, maximizing ROI
• Facilitated implantation of standard practices across the global teams, enabling the engineering leaders to enhance operational efficiency
• Accelerated time-to-market for solution development by leveraging analytics-driven processing and decision-making
• Managed and monitored infrastructure operations for high availability and site reliability

• Increased revenue by delivering a seamless user experience across multiple channels, making search and booking easier for users
• Minimized infrastructure redundancy and improved efficiency in real-time monitoring of highly available sites
• Reduced operational costs significantly
• Utilized data more efficiently to enhance campaign performance and optimize product placement
• Achieved operational excellence by establishing data consistency across channels
• Enhanced MTTR - through 24x7 performance monitoring