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  • Product Engineering
  • Technology Solutions

Assisted an Event and Hospitality Management Solutions Provider in Implementing Key Third-Party Integrations to Enhance Its Platform

Travel & Hospitality
Posted On: 22 October, 2024

About the Client

  • Is a premier meeting, events, and hospitality management technological solutions provider
  • Specializes in providing online solutions for event registration, venue selection, event management, mobile event apps, email marketing, and web surveys
  • Boasts a team of more than 3,600 employees and serves 25,000 customers and 300,000 users globally
  • Has been recognized as one of the best software product developers on G2’s list

Business Needs

  • Simplify and streamline expense management for end customers
  • Captivate global clients to host their events in Dubai
  • Facilitate accessible and convenient ground transportation during the event
  • Provide and support location map compatible with Apple devices for users

Solutions:

  • Facilitated onboarding of different banks supported by MasterCard
  • Integrated third-party card providers with API services for creating virtual cards and retrieving transaction information
  • Added support for Amex Virtual Cards, allowing users to request and manage them via the Card Management feature
  • Mapped the platform and DTCM pricing synced event information and registration data with the platform and DTCM
  • Synced event information and registration data with the platform and DTCM
  • Assigned DTCM barcodes to the respective registrants to streamline the printing of their identification details and badges
  • Integrated Apple Maps API using Apple Map Kit to render Apple Maps
  • Integrated Uber APIs into the platform to:
  • Support both Uber Eats and Uber Rides vouchers
  • Generate and distribute Uber vouchers within the platform
  • Track registrants who received the voucher
  • Create statistical reports on voucher usage using the Uber Webhook API

Business Impact

  • Increased the budget module adoption by 25%
  • Reduced the time spent on budget reconciliation by 40%
  • Boarded more than 2 banks successfully
  • Created a fully DTCM-compliant platform for event planners to host events in Dubai
  • Increased ground transport convenience by 50% by issuing Uber ride vouchers to registrants
  • Boosted event promotion by 15% by sending Uber Eats vouchers to virtual registrants
  • Achieved a 30% increase in Safari and Apple Maps users

Technology Stack

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Assisted an Event and Hospitality Management Solutions Provider in Implementing Key Third-Party Integrations to Enhance Its Platform
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